Quick Facts About Liberty Nails
Liberty Nails appears to have both strengths and weaknesses based on the comments provided. It is important to consider the different perspectives and experiences of the customers in order to gain a comprehensive understanding. Below is an analysis of the strengths and weaknesses of Liberty Nails based on the comments:
Weaknesses:
1. Poor customer service: Multiple comments mention the unprofessional behavior of the staff at Liberty Nails. They are described as rushing through services, having a bad attitude, and arguing with customers. This indicates a lack of respect and professionalism towards clients.
2. Lack of attention to detail: Complaints about uneven nails, rushed designs, and nails coming off shortly after the service demonstrate a lack of attention to detail by the technicians. This can be frustrating for customers who expect quality results.
3. Inadequate response to complaints: A customer mentioned that when they tried to address their concerns, the staff at Liberty Nails did not offer a satisfactory solution. This lack of responsiveness to customer complaints can contribute to a negative experience and further damage the salon's reputation.
4. Long wait times: One comment highlights the issue of waiting for 30 minutes and not receiving any service. This suggests that Liberty Nails may not have enough staff members to efficiently accommodate their customers, resulting in frustration and wasted time.
5. Lack of cleanliness: A customer mentioned that there were flies on their legs while receiving a service, indicating that the salon may have hygiene issues. This can be off-putting for customers who expect a clean and sanitary environment.
Strengths:
1. Positive overall experience: Despite the negative comments, one customer expressed their satisfaction with Liberty Nails, stating that they are their go-to place for nails, feet, eyelashes, and eyebrows. This indicates that there are customers who have had positive experiences at the salon.
2. Attention to client needs: The positive comment mentions that Liberty Nails takes time with their customers and takes pride in their work. This suggests that some staff members are dedicated to providing personalized and attentive service.
3. Variety of services offered: The positive comment also highlights that Liberty Nails offers a range of services, including nails, feet, eyelashes, and eyebrows. This can be convenient for customers who prefer to have multiple services done in one place.
In summary, the comments provided about Liberty Nails indicate several weaknesses that the salon needs to address. These include poor customer service, lack of attention to detail, inadequate response to complaints, long wait times, and potential hygiene issues. However, it is important to note that there are also positive comments about the salon, emphasizing positive experiences, attention to client needs, and the availability of various services. Liberty Nails has the potential to improve and address their weaknesses in order to provide a better overall experience for their customers.
Best TL Reviews
Went there yesterday around 15 til 10 waited almost 30 minutes and never got any service. Mind you 3 other people came in got there eyebrows done. They only have 3 people working so please don’t waste my time or money .
They rush was to much and the lady always has a attitude we didn’t even get out the parking lot and two were coming off then my nails looks like a child did them
First of all my nails were uneven, the lady was rushing, and one of my nails looked liked they needed a fill in already and the design was not like I showed her on the picture the lady was rushing really bad ????
So unprofessional! The man messed up my nails so bad and I tried to call and nobody answered and then I went up there and showed the lady my nails and she just filed them a little bit and thought that was okay. I told her that I needed a refund or they need to come off and she started fussing and arguing with me! They have terrible customer service and they are always rushing. I do not ...I repeat DO NOT RECOMMEND THIS PLACE! My nails still look terrible but I did not feel like arguing with them. If I could give them zero stars I would because that’s what they deserve!
I WISH I COULD GIVE THEM
.#NO STARS, I WENT THEIR TODAY 2 GET MY NAILS AND TOE NAILS DONE, TO MAKE A LONG STORY SHORT, I DIDNT GET THEM DONE BECAUSE THE #MALE TECHNICIAN GOT ANGRY @ ME BECAUSE I TOLD HIM I WANTED MY #TOE NAILS FILED #BEFORE HE PUT THE BASE COAT ON N IT WAS SOOOOO HOT IN THEIR AND #FLIES WERE ALL ON MY LEGS N I TOLD HIM ABOUT THAT TOO, HE HAD THE AUDACITY 2 TELL ME 2 GO SOMEWHERE ELSE, WHICH HE DIDNT HAVE 2 BECAUSE I WAS GOING 2 DO THAT ANYWAYS, PLEASE #DONOT WASTE UR TIME GOING THERE...U #WILL BE DISAPPOINTED!!!????????????????????????????
Came and waited for 30 minutes and then told me to come back tomorrow. Very unprofessional
I love Liberty nails that is my go-to nail place feet place eyelashes eyebrows they take time with you and they take pride in their job come check it out you won't be sorry five stars all the way.
She rush doing my nails and didn't even make sure my nails was dry. And my nails is so messed up.
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Liberty Nails Info
Amenities
Accessibility
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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