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M J Nail Salon

+1 708-788-5001
2825 S Harlem Ave, Berwyn, IL 60402 United States of America
Open Today: 10:00 AM - 08:00 PM

Quick Facts About M J Nail Salon

M J Nail Salon appears to have several strengths, as highlighted by the comments. Firstly, Kim, the pedicure specialist, is highly praised for her skills and ability to handle ingrown toenails. This indicates that the salon has experienced and knowledgeable staff members who are capable of addressing specific concerns and providing effective solutions.
The cleanliness of the salon is mentioned multiple times, with comments such as "pristine clean" and "tidy." A clean and hygienic environment is crucial in a nail salon, as it ensures the safety and satisfaction of the customers. By maintaining high standards of cleanliness, M J Nail Salon establishes trust and reassurance among its clientele.
Many reviewers appreciate the reasonable pricing of the salon. This suggests that the salon offers competitive rates in comparison to other establishments in the area. Reasonable pricing is an important factor for customers when choosing a nail salon, as they want to feel that they are getting value for their money.
The professionalism and friendly nature of the employees at M J Nail Salon are also highlighted in the comments. Being treated nicely and experiencing great customer service is key to creating a positive salon experience. Customers appreciate feeling valued and respected during their visits, which contributes to their overall satisfaction.
Several positive comments are made about the quality of the nail services provided. Customers mention that they love their nails and that the salon does an "awesome job." This indicates that the salon has skilled and talented technicians who consistently deliver excellent results.
On the other hand, there are a few weaknesses that can be identified from the comments. One customer mentions being disappointed in the service due to the rudeness of the staff. This indicates that there may be an issue with the behavior and attitude of certain employees, which negatively impacts the customer's experience. Rude behavior and disrespect towards customers can lead to loss of business and a tarnished reputation.
Another complaint is about the long wait time, with one customer mentioning waiting for three hours. This suggests that the salon may have some issues with managing appointments and providing efficient service. Lengthy wait times can be frustrating for customers and may deter them from returning in the future.
A customer also expresses dissatisfaction with a manicure, describing it as rushed and not meeting their expectations. This indicates that there may be inconsistencies in the quality of service provided by different staff members. Maintaining consistent standards across all employees is crucial for ensuring customer satisfaction and loyalty.
Lastly, there is a common request among customers for the salon to be open on Sundays. This suggests that M J Nail Salon is missing out on potential business by not catering to customers who prefer Sundays for their nail appointments. Expanding operating hours to accommodate customer needs can lead to increased customer satisfaction and revenue.
In conclusion, M J Nail Salon has several strengths, such as skillful technicians, a clean environment, reasonable pricing, and friendly staff. However, there are some weaknesses to address, including rude behavior, long wait times, inconsistencies in service quality, and limited operating hours. By addressing these weaknesses and capitalizing on their strengths, M J Nail Salon can further enhance its reputation and attract more satisfied customers.


Best TL Reviews

Kim is the best at giving me a pedicure w/ ingrown toenails that I’ve had ever!. I will go there from now on. Salon is pristine clean, and tidy. Ok - so we don’t chat - that’s ok - we always get our messages across to each other. Kim is careful, pain free and kind and considerate. I had 2strokes and she takes her time with my paralyzed foot. I feel like a valued customer. I just wish they were open Sundays.
Professional and clean. Reasonably priced. Great employees. I always love my nails.
Disappointed in the service. The person who did my pedicure was good, but they were rude . Definitely not coming back here. I used google translate to understand what they were saying because they would be talking in their language and laughing at people. Super disrespectful! Although it’s good work I would not spend my money here ever again . I don’t mind spending my hard worked money on a great service this just wasn’t it for me . Not the best environment
2nd time there. First was great and so was this visit. They're very good at what they do. Every one who walked in was treated nicely and they all seemed to walk out happy and satisfied with their service.
After 3 hours of waiting this is a manicure looks like from the owner never again! Told them that my hands need love and that I have allot of dead skin but he wanted to rush it went from getting my nails done to me not wanting then to do anything!
Friendly staff. Got pedicure as well. Great customer service. Did an awesome job on my nails and feet
They took time and care into my pedicure the lady who did my nails was kind and careful literally the best service
Amazing! Been going there for over 10years. My nails look perfect everytime all the time and last at least 2 weeks. 10 out of 10 would recommend.

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M J Nail Salon Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 08:00 PM
Tuesday 10:00 AM - 08:00 PM
Wednesday 10:00 AM - 08:00 PM
Thursday 10:00 AM - 08:00 PM
Friday 10:00 AM - 08:00 PM
Saturday 10:00 AM - 08:00 PM
Sunday Closed

How to go there

Location