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Malc's Barbers

01527 759003
11 Shakespeare AveRedditch B98 7LB
Open Today: 08:00 AM - 03:00 PM

Quick Facts About Malc's Barbers

Malc's Barbers has several strengths that contribute to its positive reputation and customer satisfaction. Firstly, customers consistently mention the friendly and pleasant staff at the barbershop. The employees are described as accommodating, professional, and polite, creating a warm and welcoming atmosphere for customers. This positive interaction with the staff is an important factor in building long-term customer relationships and loyalty.
Another strength of Malc's Barbers is its cleanliness and hygiene practices. Customers comment on the shop always being clean and remark on the proactive measures taken during the pandemic. Implementing a booking system to manage customer flow and allow time for cleaning and preparation between appointments shows a commitment to maintaining a safe and comfortable environment for customers. Additionally, wiping down scissors and tools after each use reinforces the importance of hygiene and customer satisfaction.
Competitive pricing is another strength mentioned by customers. Being able to provide quality haircuts at reasonable prices allows Malc's Barbers to attract and retain customers. This is an important aspect for customers who are conscious of their budget and seek a balance between price and quality.
The barbershop's ability to handle difficult customers or situations is also mentioned as a strength. One customer recounts bringing in their young child for a haircut, and the barber went the extra mile to make the child feel comfortable and relaxed. This personalized service and attention to customer needs contribute to a positive experience and customer loyalty.
The overall service experience is emphasized as a strength by multiple customers. The barbershop is described as having a lovely atmosphere and good banter, suggesting that customers feel comfortable and enjoy their time at Malc's Barbers. Additionally, the barbers' ability to accurately understand and deliver the desired haircut based on customer descriptions or pictures is crucial in meeting customer expectations and ensuring satisfaction.
One customer even mentions the barbershop offering a cuppa to their waiting partner, which is considered a nice touch. Going the extra mile to provide a small gesture of hospitality helps create a positive experience and leaves a lasting impression on customers.
While the comments mostly highlight the strengths of Malc's Barbers, there are minimal mentions of weaknesses or areas for improvement. It would be beneficial for the barbershop to regularly seek feedback from customers to identify any weaknesses or areas that can be enhanced further. This feedback can help with continuous improvement and maintain the high standards that customers have come to expect from the establishment.
In conclusion, Malc's Barbers demonstrates several strengths that contribute to its positive reputation and customer satisfaction. These strengths include friendly and accommodating staff, cleanliness and hygiene practices, competitive pricing, ability to handle difficult customers, and overall service experience. By consistently delivering on these strengths, Malc's Barbers has built a loyal customer base and is recommended by many patrons.


Best TL Reviews

I have used this barbers for many years and found the staff very pleasant and helpful. The shop is always clean and the scissors etc are wiped clean after they have finished the customers haircut.
During the pandemic , they have introduced a booking system. You can telephone or book an appointment while you are there. The times are set so that they can clean the chairs, sweep any hair away and are ready for the next customer.
I have always found their prices competitive.
I highly recommend them.
Friendly staff been using this place for years
Went in looking like a Dulux dog having not been due to lockdown. Julie sorted me out. I can thoroughly recommend Malcs barbers. I have been coming here for years. Lovely atmosphere and good banter. No worries about Covid as all precautions are in place.
I had a hair cut and beard trim from Julie, she was very professional and polite, very chatty and friendly. The price is very reasonable and a great atmosphere in the job. I would recommend to everyone!
Took my boy in, aged under 2, to get his haircut. Didn't have a very good experience the last time he had a haircut (toddlers can be tricky to keep still etc) a while back so didn't know what to expect.
The guy that cut his hair was very accommodating, went out of his way to make our boy feel comfortable and relaxed and did a cracking job cutting his hair.
Very impressed with the overall service, my wife was also kindly offered a cuppa while she waited which I thought was a nice touch.
Highly recommend this place and will be back again soon.
Many thanks guys.
My partner has never had a bad haircut here! Been using them for years! All very friendly and welcoming! Can't recommend highly enough
Amazing place, my sons do not go anywhere else to have their hair cuts. Brilliant with kids clean and covid safe. Love it here thank you
I was really pleased with my haircut. I only had a short wait, and received a very friendly, professional service. I showed Julie a picture of what hair style I wanted , and she cut my hair exactly as I requested. I would thoroughly recomend Malcs Barbers, for a stylish ladies or men's hair cut!

Place Pictures

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Malc's Barbers Info

Amenities

Accessibility
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet

Today

Opening Hours

Monday Closed
Thursday 10:30 AM - 07:00 PM
Friday 09:00 AM - 05:30 PM
Sunday 09:00 AM - 12:00 PM
Wednesday 09:00 AM - 05:30 PM
Tuesday 09:00 AM - 05:30 PM
Saturday 08:00 AM - 03:00 PM

How to go there

Location