Plaza Nail

+1 973-741-5678

436 Bergen St, Harrison, NJ 07029 United States of America

Open Today: -

Quick Facts About Plaza Nail

Plaza Nail Place has both strengths and weaknesses based on the comments provided. Let's analyze them to get a comprehensive understanding.

Starting with the strengths, one customer highly recommends Nicole, one of the nail technicians. They praise her for doing an amazing job and being a sweet person. This positive experience indicates that some of the staff at Plaza Nail Place have solid skills and provide exceptional customer service. Another customer also compliments one of the employees, Terry, for being kind, sweet, and engaging. This shows that there are other friendly and skilled technicians at the salon, contributing to a positive customer experience.

Furthermore, a customer mentions that their dip powder nails last a long time without chipping. This suggests that the salon uses high-quality products and techniques, ensuring that the outcomes are durable and satisfactory. Additionally, another customer mentions that they appreciate the efficiency of the salon in performing eyebrow services, with short waiting times. This indicates that the salon is capable of managing multiple tasks simultaneously and providing quick service.

However, the comments also highlight some concerning weaknesses. One customer complains about the durability of their acrylic nails, breaking within a short period after getting them done. This issue has occurred multiple times, indicating a possible problem with the application or quality of the acrylics. Another customer shares a similar experience, stating that their nails broke within hours of leaving the salon. The fact that multiple customers faced this issue suggests a recurring problem with the quality of the service.

Additionally, a customer expresses dissatisfaction with Nicole's work, mentioning that she filed their nails too thin, causing them to break easily. This highlights a lack of attention to detail and precision in the technician's work. Another customer echoes this sentiment, stating that Nicole was distracted and rude during their visit, negatively impacting their experience. These comments suggest that there may be inconsistencies in the quality of service depending on the nail technician, indicating a lack of overall professionalism and training.

Furthermore, one customer encountered an issue with price. After their nails broke, they visited the salon for a fix but were asked to pay full price. This lack of accountability from the salon suggests poor customer service and a failure to address their responsibility in ensuring customer satisfaction.

Overall, Plaza Nail Place has strengths in terms of friendly and skilled technicians, as well as efficient service for eyebrows. The longevity of dip powder nails also adds to their strengths. However, there are significant weaknesses in terms of the durability of acrylic nails, inconsistency in service quality, lack of attention to detail, and unprofessional behavior from certain technicians. The incident involving charging full price for a fix reveals poor customer service and accountability. These weaknesses indicate areas for improvement at Plaza Nail Place to ensure consistent high-quality service for all customers.

Best TL Reviews

DO NOT GO HERE. my nails break within two days. This is the third time I come to this establishment and each time my acrylics break within 5 days. This last time two of them broke the same day within 3 hours. Then the next day another one broke. I went back two days later to ask her to please fix it and she wanted to charge me full price when it’s her responsibility to fix it because my nails are not supposed to break the same day. It’s ridiculous. Save your money and go somewhere else.I

Today was my second time going to this nail salon. Nicole does an amazing job and is the sweetest person! I’m usually an awkward person but she makes me feel comfortable and makes sure to take the time and energy to make my nails look amazing! Highly recommend.

A nice lady by the name of Terry did my Mani she did a great joob. She was very Kind, Sweet and a Great conversationalist. Her work on my hands was very good I didn't feel uncomfortable in the slightest ????. The man ( who's name I unfortunately didn't get) he did my Pedi. He was very Respectful, Professional and Charming. Also the massage was really nice. Both were very hospitable.The pictures below of my nails are made with SNS powder.

My dip powder is honestly amazing. They take so much care with my nails and they last forever with no chipping! Top quality.

I come to nail plaza because I'm not familiar with the other nail salons in the area. The shop isn't anything fancy but I do like the outcome of my nails each time. I came in on a Friday and it was very busy. Luckily they have a lot of nail technicians so I didn't have to wait. I always opt for a solid gel polish so I can't give a review to more intricate styles.

Nicole was very distracted and filed my nails too thin, they broke the same day .. by the 4th day I had lost 3 and I didn’t even wash dishes or do anything with them.. I was grabbing a glass of water and they broke.

I paid 80$ for this and I asked her to fix them and she told me I broke them on purpose.. don’t go here

Horrible. The service is just horrible. Nicole is very rude and instead of focusing on doing her job right she’s just always focus on talking to her co worker. Filed my nails two times more than she should’ve so they break easily.

I have been going here for my eyebrows for many years and they do a wonderful job. I appreciate they take their time and I usually do not wait more than 3 minutes to be helped.