Quick Facts About Mary Nail Salon
Strengths of Mary Nail Salon:
1. Family-owned salon: Many customers appreciate the personal touch and friendly atmosphere that comes with a family-owned business.
2. Friendly staff: Multiple comments mention that the staff at Mary Nail Salon are friendly and helpful, which can contribute to a positive experience for customers.
3. Good experience: One customer specifically mentioned having a good experience at the salon, indicating that there are instances where the services provided meet customer expectations.
4. Chrome nails: One customer expressed their love for the chrome nails they received at the salon, suggesting that Mary Nail Salon is capable of delivering high-quality and trendy nail designs.
5. Reasonable prices: Another comment highlights that the salon offers reasonable prices, which can be attractive to customers looking for value for their money.
Weaknesses of Mary Nail Salon:
1. Quality of service: Several negative comments indicate dissatisfaction with the quality of the services provided at Mary Nail Salon. Complaints include problems with the polish job, rough treatment, and excessively filing nails thin. Inconsistent quality of work can be a significant weakness for any salon.
2. Lack of attention to detail: Customers expressed concerns about the technicians not paying attention to detail, resulting in sloppy and uneven results. Blood being drawn during nail services also indicates a lack of attention and care during the procedures.
3. Inconsistency in prices and quality: One long-time customer mentioned that the salon inconsistently charges different prices depending on how busy they are, which can be frustrating and unfair for customers. Additionally, the customer mentioned the lack of consistency in the quality of the services provided.
4. Unreliable business hours: The salon received negative feedback regarding inconsistencies with their business hours. Customers reported that the salon was closed during their scheduled appointments, leading to inconvenience and the need to find an alternative salon.
5. Lack of customer service: Some comments suggest a lack of attention to customer satisfaction, with one customer mentioning that the owner excused poor service by stating the technician's years of experience. This lack of accountability and problem-solving can be a weakness for any business.
Conclusion:
Based on the comments, Mary Nail Salon has a few strengths, such as being family-owned, having friendly staff, and offering reasonable prices. However, the salon faces significant weaknesses, including inconsistencies in prices and quality, lack of attention to detail, unreliable business hours, and a lack of customer service. These weaknesses can result in dissatisfied customers, negative reviews, and potential loss of business. Mary Nail Salon should focus on addressing these areas of improvement to enhance the overall customer experience and reputation of the salon.
Best TL Reviews
Went for a pedicure yesterday morning. Was very disappointed with the quality of the polish job I received. My pedicure was done by a woman which seem to be going fine . As she was finishing up the owner said the man will do my polish . As the man was polishing I kept telling him it polish on sides (my skin) he kept saying thats your skin. As he was fixing he than kept messing up my other toes. He was so interested and everything else around him talking too much and not worrying about serving the customer (me). I also told him twice dont rush my color the lighting in the salon must be bad I left they seem to look fine . I had to make another stop before I went to a an event. I got out my car and the polish dried globby and sloppy you can see the line where the second coat had stopped at and some spots missed during the pedicure ...this was not worth $30!!! I called and told he did said to come back .I had no time to go back i had to get ready for an event . I shouldn't even had to go back it should have been done right the first time .I honestly wouldn't went back even if i did have time. This polish job was a catastrophe didnt want anyone playing with my feet again. I had to go to the event like this even if no one else noticed but looking at my feet I could see it.
Most horrible work on nails. They filed my nails so thin they broke. Technician was rough and non apologetic. Owner excused technician by saying she’s done nails for 10 years. No signs of experience on my nails. My nails are naturally strong but paper thin now. Buyer beware!!!
Family owned salon,very friendly people, had a good experience mrs.mary so sweet...would definitely go back...
Chrome nails love them amazing salon!! Check it out
Was happy to find this place super local to my house, everyone was friendly, did a fine job on my nails. Had an appointment today for a fill at 10am before I go out of town tomorrow. Sign on the door says open Mondays at 10am. Door was locked. Salon was dark. I waited thirty minutes, called multiple times, no answer. Now I have to find a new salon last-minute to take care of my nails. Most basic requirement of a business - be open when you say you'll be open. Don't make appointments if you can't take them. I won't be returning.
Goog service with helpful staff and reasonable prices
I love Mary"s Nail. They are very sweet n nice. I would recommend this place
I been going there for years. N I love there dog
I've been going to Mary's since I was a freshman in high school. I am now out of college, and I can say from my experiences with them that their prices and quality are NOT consistent. They upcharge depending on how busy the day is. Today will be my LAST time going to them. I was charged $90 for a routine pedicure and acrylic refill. Something that would normally be $65. They did a terrible job and I was really surprised at the total price considering how awful it all looked. My nails look stumpy and uneven, the polish job was a simple brown tip that looks wonky, and two of my nails have blood under them because the techs don't pay attention when they're shaving them down.
It's really not worth it and I am angry that I gave them so many chances to upcharge me for a lazy sloppy job. All I can do is laugh to keep from crying because I paid for this. Save your money and time and go somewhere where they respect their customers.
Place Pictures
Mary Nail Salon Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:30 PM |
| Sunday | Closed |
How to go there
Location
Places
Other Places
13. E Nails