Quick Facts About Spring Nail
Spring Nail Place, based on the comments provided, has both strengths and weaknesses.
One of the strengths mentioned by a customer is the friendliness of the staff. They describe the staff as "great" and "very friendly." This indicates that the employees at Spring Nail Place have good customer service skills and make an effort to create a welcoming and pleasant environment for their customers.
Another strength mentioned is the consistent and excellent work done by the staff. A customer specifically mentions that they are satisfied with the pedicure service and that the work is done well. This indicates that the staff at Spring Nail Place have good technical skills and are able to provide high-quality services to their customers.
Additionally, a loyal customer mentions that they have been going to Spring Nail Place for over 12 years and that they drive one hour just to come to this place. They mention that they feel like a VIP and that the service is great. This shows that Spring Nail Place has built a loyal customer base and has been able to maintain customer satisfaction over a long period of time.
On the other hand, there are also several weaknesses mentioned in the comments. One customer expresses their extreme dissatisfaction with the service they received from a specific staff member named Kim. They mention that Kim was rude, did a poor job on their eyebrows, and kicked them out of the chair quickly. The customer also mentions that the owner, Lee, did not respond to their concerns. This indicates poor customer service and lack of accountability from the staff and management at Spring Nail Place.
Another customer shares a negative experience where they had to spend two hours at the salon because their nails were done incorrectly and they had to get them redone. They also mention that the staff rushed them and did not give them time to choose their color. Furthermore, they were charged an additional $20 for the mistake made by the salon. This highlights poor attention to detail and poor communication on the part of the staff at Spring Nail Place.
Another comment mentions a bad attitude from the staff and a bad job done on their nails. They also mentioned being overcharged. This suggests that there may be a lack of professionalism and skill among some employees at Spring Nail Place.
Furthermore, there is a comment about having to ask for cleaner to remove wax from the customer's face, indicating a lack of cleanliness at the salon.
In conclusion, Spring Nail Place has some strengths, such as friendly staff, consistent and excellent work, and a loyal customer base. However, the salon also has several weaknesses, including rude and unprofessional staff, poor attention to detail, overcharging customers, and lack of cleanliness. These weaknesses should be addressed by the management in order to improve the overall customer experience at Spring Nail Place.
Best TL Reviews
I wish I could give a zero... Do not go here, or if you do do not see KIM (eyelash eyebrows)... This is real this is not a joke... I was kicked out of her chair before I could even get a good look at my eyebrows... Talking about she has another customer... I am your customer! And she didn't start talking trash until after I paid her! Granted it is 7.00 but it is still a service! My eyebrows are uneven, still, she told me I was too much and don't come back... what??? How do you say this to a customer... LEE the owner would not even come to the phone... One of her workers said that she does not answer the phone when she is with a customer... You are the owner!!!! The place is not as clean and I should not have stayed... Never again will I go here... Oh and I had to ask for cleaner to get the wax off of my face!!!! Be ware!!!! Do not, I repeat DO NOT COME HERE!!!! My eyebrows are not even the same!!!!!!! Oh and I went back and she was still being rude to assist me! Telling me nothing is wrong, I'm looking at my face!!! THE END
Great staff very friendly and they do excellent and consistent work
Spring nails did and amazing job on me today... thanks. We love them.
Very satisfied with my pedicure service was fast.
This is the worst place I’ve been to, I was there for TWO HOURS because they did them wrong so they had to do them again and i wanted to change the color because they didn’t give me time to chose it the first time they said “we’re gonna charge u more if u take too long” and then the second time charged me $20 more dollars. Look at the picture how bad they did them
Bad experience, I left my daughter in this place and they treat her with a bad Attitude, always in a rush, did her nails very ugly and over charge us, from $57 got surge $67. Don’t come to this place, they do bad job and terrible service.
I love this place the people are very friendly I been going here over 12 years I drive 1 hour just to come here that’s how Great the service is.. my favorite 2 people is lee and Mrs Moore they treat me like family I even skip sometimes lol I feel like vip. Lee husband is very polite when he takes your payment. This is the place to Go great people nails,Feet and my favorite lashes Greatest spot in Miami ❤️❤️❤️
Been coming here over 10???? I love them ???? Love the extra precautionary measures they're taking because of the Coronavirus. Place was nice & clean COMFORTABLE. Not to mention my feet feel 2 lbs lighter ???? #pedicure
Spring Nail Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
Places