Quick Facts About Waves Salon
Waves Salon has several strengths that are evident from the positive comments provided by customers. First, the salon has a talented and skilled team of hairstylists. Customers consistently praise the stylists, such as Shayla, Tre', and Katie, for their expertise and ability to deliver excellent results. Customers mention how their hair turned out better than expected and how the stylists were able to achieve their desired looks. This indicates that Waves Salon has a team of professionals who have the technical skills and knowledge to meet customer expectations.
Another strength of Waves Salon is the friendly and accommodating atmosphere. Customers mention the owner and other employees being super nice and welcoming. This positive environment contributes to a pleasant salon experience for customers, making them feel comfortable and valued. The peaceful atmosphere that one customer mentions also adds to the overall appeal of the salon.
Communication and customer service are another noticeable strength of Waves Salon. Multiple comments mention stylists like Shayla and Katie taking the time to explain the process, provide different options, and make sure the customers understand and are comfortable with the services being provided. This attention to detail and willingness to educate customers demonstrates a high level of professionalism and commitment to customer satisfaction.
Product quality and longevity are also strengths of Waves Salon. Customers mention how their hair still looked amazing even after sleeping on it and not brushing it. This indicates that the salon uses quality products and techniques that result in long-lasting hairstyles. Customers also mention that their hair felt healthier after the service, showcasing the salon's ability to maintain and improve the condition of their clients' hair.
The salon's longevity and reputation are also strengths mentioned in one comment. The fact that a customer has been going to Waves Salon for 18 years speaks to the salon's consistency in providing good service and satisfying their customers. This long-standing relationship with a stylist like Nancy indicates that Waves Salon has built a reputation for reliability and skill over the years, which is a significant strength.
While the comments highlight many strengths of Waves Salon, there are a few weaknesses that can be inferred. One comment mentions that the first visit resulted in an expensive service that faded quickly. This suggests that there may be some inconsistency in the quality of services provided. However, the customer also mentions that subsequent visits have been much better, indicating that the issue may have been resolved. This suggests that Waves Salon may have experienced some occasional lapses in service quality in the past, but the recent experiences have been positive.
Another potential weakness is the mention of the high cost of services. One customer comments on the expensive semi-dye that faded quickly. While the overall experience improved on subsequent visits, the initial cost and fading issue can be seen as a weakness. Waves Salon should evaluate their pricing strategy to ensure that it aligns with customer expectations and delivers value for money.
In conclusion, Waves Salon has several strengths that contribute to its positive reputation. The salon has a talented and skilled team of hairstylists, a friendly and accommodating atmosphere, and a focus on communication and customer service. The use of high-quality products and techniques is evident in the long-lasting and healthy results experienced by customers. Additionally, the salon's longevity and positive reputation add to its strengths. However, there may be occasional lapses in service quality and the salon's pricing strategy should be evaluated to ensure it meets customer expectations. Overall, Waves Salon has many strengths that make it a highly recommended place for hair services.
Best TL Reviews
Shayla is amazing! I had an idea in my head of what I wanted but didn’t know how to explain it kind of wanted dramatic but subtle but I just a couple reference pics I liked and she nailed it! It better than I could have imagined. And she broke down the prices gave me different options. She explained everything she was doing because I haven’t had my hair done professionally in a really long time. I will never go anywhere else again.
This is second day hair that’s been slept on and hasn’t been brushed and it still looks amazing! The owner is super nice and accommodating. So glad I found this salon close to home! I was traveling almost to Providence to get my hair done!
tre’ is AMAZING he always does such an amazing job the environment is so peaceful this is my favorite hair place by far
I have my hair done here by Tre.
I have a color, foil and cut and he is awesome!! The atmosphere is very nice and welcoming
Highly recommended
I don’t usually write reviews, but I just had to share the fabulous service provided by Katie!
I went in for a refresh on my outgrown balayage as well as a haircut. First, I want to praise Katie’s precise attention to detail. Throughout the process, she took great care to ensure each and every strand of my hair was lightened to perfection. Second, she was informative throughout the entire appointment. Each step of the way, she ensured that I was comfortable and understood how we were achieving my desired result. Also— not only did she preserve the integrity of my already lightened hair, it is healthier than ever!!! ????
It was clear to me that she is a very well-educated, talented and skilled professional. She is also very kind and warm to her clients!
Long story short, I highly recommend Katie’s services!
Katie did my daughters hair today. Highlights, trim and style. My daughter walked out of that salon with the prettiest hair I have ever seen and she was SO excited, happy, and in love with her new hair!
I've been going to Waves for 18 years. Nancy is my hair stylist of choice! Whether long or short, she's always pulled through, I've gotten compliments from people out in public from her designs! I highly recommend her for anyone. She's always willing to listen and work with her clients!
Love all the employees but especially Kelly! This is exactly why you should go somewhere at least twice before writing a review. The very first time I got my hair done it was very expensive for semi dye and faded within a couple weeks. I was very disappointed but ever since my second visit I look forward to my next time in the chair. Great employees beautiful space and understandable pricing. Worth your while!
Place Pictures
Waves Salon Info
Amenities
From the business
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Identifies as women-owned
Health & safety
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Gender-neutral restroom
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Wi-Fi
Crowd
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LGBTQ+ friendly
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Transgender safespace
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 04:00 PM |
| Sunday | Closed |
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Location
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