Nail Tek

+1 209-342-0234

3501 McHenry Ave a6, Modesto, CA 95356 United States of America

Open Today: -

Quick Facts About Nail Tek

Nail Tek place, based on the comments provided, has both strengths and weaknesses. Below is an analysis of these strengths and weaknesses in detail.

Strengths: 1. Skilled and attentive nail technicians: One customer mentions that Kim, a nail technician at Nail Tek place, always does a beautiful job and takes her time in doing so. This suggests that the staff at Nail Tek place is skilled and attentive to detail, ensuring that customers' nails look beautiful and well-done.

2. Good customer service: Multiple customers mention that the staff at Nail Tek place is nice and friendly. One customer specifically mentions that Joy is the best and takes her time during pedicures, unlike other places that rush customers. This suggests that the staff at Nail Tek place provides good customer service and makes an effort to create a pleasant experience for customers.

3. Careful and considerate with special circumstances: One customer mentions that the last who did their pedicure was careful with their feet and legs due to neuropathy. This indicates that Nail Tek place is considerate and mindful of customers' special circumstances, ensuring their comfort and safety.

4. Loyal and talented nail technicians: One customer mentions their loyalty to Helen, a nail technician at Nail Tek place, for over 10 years. This suggests that the salon has talented nail technicians who are able to consistently provide satisfactory results over a long period.

Weaknesses: 1. Inconsistent nail art skills: One customer mentions a negative experience with nail art. The nail technician had to redo a heart design several times and eventually gave up, resulting in lumpy nails with missing nail polish at the edges. This indicates that some nail technicians at Nail Tek place may not have sufficient skills or experience in nail art.

2. Unprofessional behavior and blame-shifting: Another customer mentions a negative experience where the nail technician charged them for a design that they were unable to do properly. When the customer complained to the manager, instead of trying to resolve the issue, the manager blamed the customer instead. This indicates unprofessional behavior and a lack of proper resolution skills within the salon.

3. Overcharging and hidden fees: One customer mentions being charged $70 for a full set and a polish change, which they consider excessive. Additionally, another customer mentions a surprise additional fee for polish removal, which was not communicated beforehand. These instances suggest that Nail Tek place may have issues with transparent pricing and may potentially overcharge customers with hidden fees.

4. Inconsistent quality of service: One customer mentions being satisfied with the salon except for the incident where an unexpected fee was added for polish removal. This suggests that the quality of service at Nail Tek place can be inconsistent, with some good experiences and some instances of dissatisfaction.

In conclusion, Nail Tek place has strengths such as skilled nail technicians, good customer service, and consideration for special circumstances. However, there are also weaknesses such as inconsistent nail art skills, unprofessional behavior, issues with pricing transparency, and inconsistent service quality. It is important for the salon to address these weaknesses and work towards providing a consistently positive experience for their customers.

Best TL Reviews

Kim does my nails here and they always look beautiful after. ????she takes her time and I always appreciate the time she takes. Always tries to be on time and does a beautiful job . I highly recommend ???? ☺️. ♡

Staff was very nice, manicures and pedicures for my daughter and I took a long time and they weren't even busy. They did a good job, just don't ask for nail art, she had to redo a heart on each ring finger 3 times.

Went in today and they took me straight in. Pretty busy for a Saturday morning. Ask for Joy....she's the best! She did my pedicure and took her time. Not like other places where they try to rush you out so quick because they have so many people waiting. Will definitely be coming back here.

Solid nail place. Got a pedicure, and the last was careful with my feet and legs, because of my neuropathy.

I went in for a design and the nail tech told me she would do that for $50. She kept trying to do the nail design and erasing it then told me I’m sorry I don’t know how to do that nail design just pick a solid color. She still charged me the same amount she has said for a set with design. My nails are lumpy and spots of nail polish are missing in the edges and she cut me several times. I spoke to manager and instead of trying to solve the issue she blamed me. Terrible service and unprofessional. First and last time I come to this nail shop.

I got a full set for my hands and a polish change only for my toes (would have gotten a pedi if both of my feet weren't completely bandaged) and was charged $70! This is by far, the worst nail salon that I've ever been to. It was the day before xmas eve and I had absolutely zero time to stay and attempt to have my nails fixed, or to go somewhere else. I was so upset... every time someone said "oh let me see your nails" I wished I could hide them! This one lady even asked me if I did them myself. Thats bad. I would not recommend this nail salon if it were the last one left on earth!

I've gone there 4 times for polish change the fourth time they decided to add an additional fee to take my polish off!!! With no mention of it till I was ready to pay! Other then that incident it's a good nail salon. But I will be removing my polish before I go for my next color. Let's see what other charge they come up with!

I love Helen she is the best!! I have been going to her for over 10 years! I never have broken or lifting nails. I stay loyal to her because she is definitely talented. Thanks Helen for all your hard work! :)