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McCool's Barber Shop

+1 509-943-8303
1301 Jadwin Ave, Richland, WA 99354 United States of America
Open Today: 09:00 AM - 05:00 PM

Quick Facts About McCool's Barber Shop

McCool's Barber Shop has received mostly positive comments, highlighting its strengths and weaknesses. Let's analyze them in more detail:
Strengths: 1. Skilled Barbers: Many customers have complimented the barbers at McCool's Barber Shop for their ability to deliver the exact haircut requested. This highlights their expertise and skill in providing quality haircuts. 2. Short Wait Times: Despite having all three chairs occupied, McCool's Barber Shop is able to efficiently manage its customers and ensure minimal waiting times. This efficient service is appreciated by customers who value their time. 3. Friendly Staff: The staff at McCool's Barber Shop is described as super friendly, creating a welcoming and comfortable environment for customers. This friendly atmosphere enhances the overall experience at the shop. 4. Affordable Prices: McCool's Barber Shop is praised for its affordability, with several customers emphasizing that it offers great value for money. The reasonable prices make it attractive to customers who are looking for quality haircuts on a budget. 5. Suitable for the Entire Family: Multiple comments mention that McCool's Barber Shop caters to diverse clientele, including boys, men, and women. This versatility in serving people of all ages and genders makes it a convenient choice for families looking for a one-stop shop for their haircut needs. 6. Personal Touch: Customers appreciate the personalized service at McCool's Barber Shop. The absence of appointments allows for a more spontaneous and casual hair cutting experience, appealing to customers who prefer a relaxed, personal approach.
Weaknesses: 1. Cash-Only Payment: One issue brought up by customers is that McCool's Barber Shop only accepts cash. While this might not be a problem for some, it can inconvenience those who rely heavily on electronic payment methods. 2. Lack of Appointments: While some customers appreciate the walk-in policy, others might find it inconvenient, particularly during busy periods when wait times could be longer. The absence of appointments may discourage potential customers who prefer to have a scheduled time slot for their haircut. 3. Inconsistent Service: Although most customers are satisfied with their haircuts at McCool's Barber Shop, one negative review highlighted a botched haircut by an inexperienced barber. This highlights a potential weakness in the consistency of service quality, as some barbers may not fulfill customer expectations. 4. Lack of Professionalism: The negative review also raised concerns about a barber's lack of professionalism, with excessive talking and not being attentive to the customer's requests. This issue may deter potential customers who value professionalism and expect a high level of service.
In conclusion, McCool's Barber Shop has several strengths, including skilled barbers, short wait times, friendly staff, affordability, catering to the entire family, and a personal touch. However, there are some weaknesses, such as cash-only payments, lack of appointments, inconsistent service quality, and occasional incidents of unprofessional behavior. Despite these weaknesses, McCool's Barber Shop seems to have a loyal customer base that appreciates its strengths and continues to recommend the shop.


Best TL Reviews

Tried this place out of desperation. Talk about a happy accident! Cassandra was awesome! Gave me the exact cut I asked for perfectly! All 3 chairs were full and I still waited less than 15 minutes. Super friendly staff. Very affordable. This is my new shop. They only take cash so be prepared.
This has been my go-to place for the last couple years. They are CHEAP and they do an amazing job. Been other places and always come back because they can't be beat. I drive across Tri Cities just for the cut. Highly recommend.
Great place to get haircuts...my boys, my man and me too! Not to expensive and nice ladies ????
Personal touch at it's best! Cash only, no appointments, and great affordable cuts.
Just went here for the first time. Perfect place if you like your head shaved. The prices are amazing. Walk ins only.
Been going here for years never disappoint always do a great job cutting my hair good price also
Had to use my no regular girl and she did horrid. Didn't listen to what I was saying. Just kept talking about her dog and talking to girl next to her. No focused and my hair cut shows that. Her reply was "the only thing I can do now is not charge you". I get its not a glorious gig but people care about how they look. I care. I've had my hair cut the same way for months and now it's botched. I'm beyond appalled by her lack of professionalism. My regular cutter is amazing. I was hesitant to try someone new but I didn't think shed screw up this bad. I will never get a hair cut from her ever again. Unattentive and ridiculous.
Amazing experience every time and more than reasonably priced

McCool's Barber Shop Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:00 AM - 05:00 PM
Tuesday 09:00 AM - 05:00 PM
Wednesday 09:00 AM - 05:00 PM
Thursday 09:00 AM - 05:00 PM
Friday 09:00 AM - 05:00 PM
Saturday Closed
Sunday Closed

How to go there

Location