McDonald's Bakers

+44 141 248 5090

71 Union St, Glasgow G1 3TA United Kingdom of Great Britain and Northern Ireland

Open Today: -

Quick Facts About McDonald's Bakers

Strengths:

1. Nice food: The comment mentions that the food at McDonald's Bakers place is nice. This is a strength because it indicates that the bakery offers tasty products that customers enjoy.

2. Pleasant staff: In most cases, the staff at the bakery are described as lovely, quick, and knowledgeable. This is a strength because friendly and helpful staff can enhance the overall customer experience.

3. Old school charm: The bakery is described as a lovely little old school bakery. This can be a strength as it adds a certain nostalgic charm to the place, making it appealing to customers who appreciate traditional bakeries.

4. Affordable prices: The comment states that the prices at McDonald's Bakers place are cheap enough. This is a strength because customers appreciate affordable options, especially considering the rising costs in other places.

5. Delicious cakes: The cakes at the bakery are described as amazing and delicious. This is a strength because it indicates that the bakery offers high-quality baked goods that customers enjoy.

Weaknesses:

1. Horrible manager: The main weakness highlighted in the comments is the behavior of the manager. The manager is described as absolutely horrible, shouting at customers, staff, and creating an awfully tense atmosphere. This is a significant weakness as it negatively impacts the overall customer experience and creates a hostile environment.

2. Inconsistent service: The experience seems to vary depending on the day and staff members present. While some customers have encountered pleasant and helpful staff, others have described unhelpful, loud, and unprofessional behavior from the employees. Inconsistent service can be a weakness as it creates an unpredictable and unreliable customer experience.

3. Filthy environment: One customer describes the "cafe" as filthy. This is a weakness because cleanliness is an important factor in a food establishment. A dirty environment can lead to health concerns and negatively impact the overall perception of the bakery.

4. Lack of breakfast options: One customer expressed frustration at the lack of breakfast options, despite the presence of sausage, bacon, and potato bread in a hot display. This is a weakness as it suggests a lack of clarity or inconsistency in the bakery's menu offerings, potentially disappointing customers who expected a breakfast option.

5. Tension among staff: The comment highlights that the staff looked miserable, with no smiles to be seen. Additionally, the bakery has vacancies posted in the window, suggesting a high turnover rate. This is a weakness as it indicates a lack of employee satisfaction and potentially affects the overall customer experience, as unhappy employees are less likely to provide friendly and efficient service.

In conclusion, McDonald's Bakers place has strengths such as nice food, pleasant staff (excluding the manager), old school charm, affordable prices, and delicious cakes. However, it also has weaknesses including a horrible manager, inconsistent service, a filthy environment, a lack of breakfast options, and tension among staff. Addressing these weaknesses, particularly the issues related to the manager's behavior and the cleanliness of the establishment, could greatly improve the overall customer experience at McDonald's Bakers place.

Best TL Reviews

My mum and I come here every time we meet up in Glasgow for a catch-up, and the food is nice. Usually the staff are lovely too, however on our visit today this was not the case. The lady who I'm assuming is the manager as she was in a black top instead of the red like the rest of the staff was absolutely horrible. If I was writing a review about just her I'd give zero stars if possible. I was aggressively shouted out when I went to get a table while my mum queued with the lady saying I couldn't sit if I hadn't paid. This has never previously been an issue. While we waited she yelled at several other customers, even telling some of them exactly where to sit and what to do. She yelled at her staff too, demanding that they clean when they were in the middle of serving customers. The staff looked absolutely miserable, with not a single smile to be seen anywhere. I feel awful for them and am not at all surprised they've got vacancies posted in the window. Not once did I hear her be nice to anyone in my time there today, all she did was shout. Won't be coming back again as long as she works here, as it's an awfully tense atmosphere.

I would give zero stars if I could. I am not one to write reviews but my experience in this filthy ‘cafe’ demanded it. Bought my food without being asked if I was staying then shouted at by a little overweight lady to come and pay more as I had the cheek to sit down to eat my rubbery sausage roll. Absolutely shocking food and customer service

Roll not sliced properly . Link sausages still joined to each other. No egg available as plate not turned on. Coffee was ok. Had better . Food tasted good though

Overweight lady in black had a terrible attitude towards custormers, would give her 0 stars if i could. Bought my food and told them take away, but it was cold out and decided to sit in. I was then chased out by the lady wearing black. If the owner is reading this, please fire her, she has had a lot of complains

Sign outside says BREAKFAST. Told by english woman working we dont do breakfast and directed to go to wetherspoons. Even though there was a hot display of sausage/bacon/potatoe bread etc . But apparently that only goes in a bap ...is this not breakfast???? Found the same worker to be very unhelpful, loud and unprofessional. Needs to work on her hospitality skills

Lovely little old school bakery with very pleasant staff who are quick and knowledgable. Bacon and black pudding bap with a coffee for less than a fiver. Great way to start a Sunday. Recommended if your passing.

Popped in for coffee n cake with few friends and the cakes all looked amazing the ones we tried were delicious and coffee was nice too,amazing when was half of what we expected and def be back

It's a good baker's for getting a sit in cup of tea and a roll and sausage or what ever you want and a cake. Staff are very helpful and stuff was worn it was cheap enough considering what shops charge nowadays.