Quick Facts About Mimi's Hair Salon
Strengths:
1. Excellent customer service: The salon is praised for its willingness to accommodate last-minute appointments and emergency situations, demonstrating a commitment to customer satisfaction.
2. Skilled stylists: Multiple comments mention the high quality of haircuts and styling done by the salon's staff. Customers specifically appreciate the expertise and technique of Frances, one of the stylists.
3. Pleasant atmosphere: The salon is described as having a pleasant and friendly environment, providing customers with a comfortable and enjoyable experience.
4. Convenience: The availability of evening appointments without the need for prior scheduling is seen as a convenience by customers who have busy schedules or need a last-minute touch-up.
5. Additional services: The salon offers additional services such as hair washing and head massages, which are not always included at chain salons.
Weaknesses:
1. Cash-only policy: Some customers express dissatisfaction with the salon's cash-only policy, as it can be inconvenient for those who prefer to pay with credit or debit cards.
2. Inconsistent experiences: While the majority of comments are positive, there are a few negative experiences mentioned. These instances involve unprofessional behavior from a specific stylist, including belittling and humiliating a customer.
3. Price: A few comments mention that the salon's prices are higher than average. This might deter some potential customers who are seeking more affordable options.
4. Distracted stylists: There are a couple of comments about stylists talking to each other during haircuts, which can be distracting and potentially result in a less focused and precise job.
In conclusion, Mimi's Hair Salon generally receives positive feedback for its excellent customer service, skilled stylists, pleasant atmosphere, convenience, and additional services. However, there are some areas of improvement, such as the inconsistent experiences caused by a specific stylist, the cash-only policy, higher prices compared to other salons, and stylists being distracted during haircuts. By addressing these weaknesses, Mimi's Hair Salon could further enhance its strengths and provide an even better experience for its customers.
Best TL Reviews
I love this place. Even if they are closing,they always take me at the last minute when it's an emergency. I know it's rude, but I tip her well.
I chose Mimi's Hair Salon based on the excellent Yelp reviews. (sorry Google; I multi source) I was not disappointed. Frances did a fantastic job on my new cut. She even did an excellent style and dry cutting on the layers. She gave excellent, straight-forward instructions for daily and special occasion styling. My cut is actually super easy to maintain with curly hair, but looks good blown straight too. I added shots here from right after and a week after the cut.
Been coming here for 6+ years! It’s always a pleasure seeing Mimi and Quyen work their magic!
Frances gives great haircuts. Very pleasant atmosphere. Only draw back is it's cash only.
I made appointment on a Friday evening for highlights. The manager asked me to on Saturday at 9:00 am. I showed up ready to go spirits high and full of good energy, feeling pretty. When the lady asked me to sit on her salon chair, it all went to hell. She ripped me apart, belittling me, embarrassing me, made me feel so ugly and so uncomfortable . She started her conversation with what happened to your hair? Instead of , “ hi how are you… “ people were getting served for their hair appointment there were people waiting for basic cuts. However, this lady was so rude, uneducated, angry, and so bittered she kept going on and on complaining about my hair, at last I felt so bad, I told myself if she doesn’t stop embarrassing me I gonna say something in front of people and gonna go off on her, exactly 10 mnts later she continued to humiliate me.. “ my hair is ugly, your hair is falling out, don’t expect miracles, what kind of RX are you taking your hairs is falling out f, I don’t feel like working on your hair, and more horrible words were said, manager was behind her. I called manager and told why this lady was being so rude and so disrespectful. She had no words . I ended up leaving and cried in my car..The place is ok, but that lady was either straight out of TJ had no customer service and just looked so fraustrated, she shouldn’t be working anymore she should retired. Let someone else take her place . Someone that is happy to serve others.
I had a good experience here, the lady that died my hair was super gentle and she made sure that no dye was left on my skin she was so gentle, although I do think the price was a little up there I know for the service I got it's okay, she washed my hair really good and massaged my head while doing it too! (: it was nice
Decent haircut but it's not cheap. The hair stylist keeps talking to other stylists right next to my ears while cutting my hair. Been there a few times but I will not return.
Always friendly service. At around 6-6:30 pm always can get a haircut mostly without waiting nor making an appointment. With my haircut the stylist always washes my hair which normally is extra at the chain places. Have been patronizing this establishment for 7 years and will continue. Definitely recommended.
Mimi's Hair Salon Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Payments
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NFC mobile payments
Today
Opening Hours
| Monday | 09:30 AM - 06:00 PM |
|---|---|
| Tuesday | 09:30 AM - 06:00 PM |
| Wednesday | 09:30 AM - 06:00 PM |
| Thursday | 09:30 AM - 06:00 PM |
| Friday | 09:30 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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