Mimis Nails

+1 510-889-0524

3060 Castro Valley Blvd, Castro Valley, CA 94546 United States of America

Open Today: -

Quick Facts About Mimis Nails

Strengths:

1. Excellent customer service: Many customers noted that Mimi immediately greeted them and provided a wonderful experience. She was patient, attentive, and constantly checked to ensure their satisfaction. This personalized and friendly service is a major strength for Mimis Nails place.

2. Quick service: Multiple customers commented on the fast service provided by Mimi. They were impressed that she was able to do a full set of nails in under an hour. Quick service is a great strength for a salon, as it allows them to serve more customers and accommodate busy schedules.

3. Clean and well-organized salon: Many customers praised the cleanliness and organization of Mimi's Nails place. The salon had cute, classic decor, and created a pleasant ambiance for customers. A clean and well-organized salon is important for attracting and retaining customers.

4. Convenient location: Mimi's Nails place is conveniently located in Castro Valley, which makes it easily accessible for customers. Multiple customers mentioned that they appreciated the salon's proximity to their residence. The convenient location is a strength for attracting local customers.

5. Accommodating to children: Several customers mentioned that Mimi's Nails place welcomes children and provides amenities to make their experience comfortable. This inclusivity and consideration for families is a strength, as it expands the customer base and promotes a family-friendly environment.

Weaknesses:

1. Poor quality and durability of nail services: Several customers expressed dissatisfaction with the longevity and quality of their nail services. Nails broke, lifted near the nail bed, and polish chipped off within a short period of time. This weakens the reputation of the salon and may discourage repeat customers.

2. Lack of attention to detail: Multiple customers mentioned that the nail technicians at Mimi's Nails place failed to pay attention to detail. Cuticles were left messed up, dried powder was ignored, and the nail polish application was subpar. This lack of attention to detail diminishes the quality of the service and may frustrate customers.

3. Dominating and rude behavior from Mimi: Some customers complained about Mimi's dominating and rude behavior. They felt pressured to tip in cash and noticed a discrepancy in how tips were handled. Mimi's behavior may create an uncomfortable atmosphere for customers and impact the overall experience.

4. Inconsistency in nail services: A few customers mentioned that while pedicures were consistently good, they were unsure about the quality of manicures and artificial nails. This inconsistency in service quality raises concerns about the salon's ability to deliver consistently excellent results.

5. Bullying and unprofessional behavior: One customer reported witnessing bullying towards a coworker at Mimi's Nails place. This type of behavior is completely unacceptable and reflects poorly on the salon's management and work environment.

In conclusion, while Mimis Nails place has strengths such as excellent customer service, quick service, a clean salon, a convenient location, and a welcoming atmosphere for children, it also has weaknesses including poor quality and durability of nail services, lack of attention to detail, dominating and rude behavior from Mimi, inconsistency in service quality, and instances of bullying. These weaknesses should be addressed in order to improve the overall customer experience and the reputation of the salon.

Best TL Reviews

This place is great! Very hard to try out nail salons when traveling and Mimi immediately greeted me, sat me right down while the salon was very busy and she did a fantastic job on my nails. She constantly asked me if everything looked good and she was very patient with plus she did my full set in under an hour. I will come back here because it was a wonderful experience and there were so many returning customers coming in which was a great sign.

Went in on 11/09 to get a last minute full set and pedicure before my birthday weekend vacation (it was suggested due to my time crunch) I absolutely regret it!! My birthday was Saturday 11/12 and by then nails had already started breaking, one broke, the others lifted near the nail bed before breaking completely. Not to mention the messed up cuticles on both hands and toes. No pumice stone used during my pedicure and I’m sure that’s a least standard. What put the icing on the cake when she told me my total ($110) and I had $100 cash and asked if I could use Apple Pay. She then proceeds to tell me that she gets charged a lot to use card and to pay all the cash and then we would still charge my card the difference (and charged $5 to use my card!!!) if I had the option to do it all again, I’d paint my own nails clear and keep that $100.

I was really impressed my Mimi and her cute little nail shop. I came here on a whim as i live 25 min away not knowing what to expect and I am so glad I did. Her nail shop is very well put together with cute classic decor and she was super quick. She did a great job with my acrylics. Please disregard that other person’s comments about Mimi being dominating. Its just not true. Maybe confident and straight forward but in no way dominating. I will be returning. I definitely recommend anyone looking for quick cute nails to book an appointment. You wont be disappointed.

I’ve been coming to this place for years for pedicures because they’re clean, conveniently close and good selection of colors. Thy take their time with their pedicures, not sure how manicures and nails are because I do my own. Pictures on acrylics from other customers don’t look all that great though! I like all the ladies that work there except Mimi herself. She’s so dominating and rude sometimes. Tips are like an obligation and she gets mad when you don’t have cash. Everyone these days pay electronically but there’s something fishy about this. I hope workers are not getting their tips swallowed up by the business.

Mimi's Nails has been my go-to (specifically for gel pedi or gel mani) for the many years being a Castro Valley resident. They accommodate anyone who wants a pedi or mani; all are welcome! Kids are welcomed too; pedi chairs can scoot up close for their short legs & Mimi has pillows for them if necessary. Spacious salon that's clean, bright, & fresh ambiance. Pedi chairs have multiple massage back options as well to incline or recline for comfort. 1 large TV on the wall for anyone getting a pedi/mani to see; captions on. I believe credit card welcomed, but CASH IS PREFERED! ATM machine next door or BofA across the street if makes sense for you. Mimi & all the staff are always friendly, professional, & do a fabulous job!

WAXING: $15 eyebrows, $10 lip, $20 under arms

MANI / PEDI:

Basic Mani $20 / Basic Pedi $28

Signature Mani $25 / Sig Pedi $40

Gel Mani $30 / Gel Pedi $40

NAIL ENHANCEMENTS:

Nail designs $5+

Color change $15

Nail repair $5

Dip powder $45

Ombre full set $45+

Acrylic fill, fill set, or with Gel polish $25+

Acrylic full, full set, or with Gel polish $35+

I walked in and expected to wait forever because it was busy. All I needed was a fill and to fix two nails that chipped. Someone took me in within the first 10 mins. At first, I was excited. Meant that I didnt have to be there an eternity. But she was rushing. Rushing terribly. The nail polish looks like my 9 year old niece did it and it's been two days and one nail already chipped off. Terrible work. Cheap prices though and now I see why.

Rushed work. See my cuticles? And the dried powder under my nails were ignored. I've had nail services way better than this.. Very unhappy and dissatisfied with this one. No attention to detail whatsoever. Definitely not coming back. Not worth your money. I

I recently moved to Palomares hills, so I thought I would give them a try. AWFUL! There’s a young lady working there that was getting bullied the entire time I was getting my nails done. She was on the verge of crying. They Vietnamese girl that was doing my nails realized I noticed they were bullying her, and proceeded to tell me that they were “joking”. It was really sad, all 5 nasty girls were abusing their coworker, meanwhile she was the prettiest working there. I will not return here, since I don’t support this kind of behavior.