Quick Facts About Molly Nails
Molly Nails Place is a nail salon with a mix of positive and negative comments regarding its services. In order to fully analyze its strengths and weaknesses, we will delve into the comments provided.
Starting with the strengths, one commenter stated that Molly Nails provides a "professional, caring" service, indicating that the staff is attentive and takes pride in their work. This sentiment was echoed by another customer who mentioned that they have been going to Molly Nails for a few years without disappointment. The assurance of consistency in service is a positive aspect, as it builds trust and loyalty among customers. Additionally, a positive comment praised Molly herself, describing her as "super nice." This showcases the presence of friendly and personable staff, which can contribute to a positive salon experience.
In terms of the quality of the nails, one individual appreciated the color and longevity of their polish, stating that it still looked fresh after almost a week. This suggests that Molly Nails uses high-quality products and provides a satisfactory manicure. Another commenter also complemented the service for nails, toes, and eyebrows, indicating that the salon offers a range of services and excels at them.
Moving on to the weaknesses, several comments highlighted issues with the quality of the nail services. One customer mentioned that their nails looked like they had done them themselves, indicating a lack of skill or attention to detail from the technician. Another individual complained about streak marks in the polish, the polish chipping off after a few days, and peeling skin. These multiple issues suggest inconsistency in the quality of services provided.
In terms of customer service, there were mixed comments. On one hand, a customer praised Mary and Andy for their excellent customer service and for making them feel like family. This shows an ability to provide a positive and welcoming experience for customers. However, other comments mentioned negative experiences, such as being rushed, a lack of attentiveness, and overcharging. These negative experiences can be detrimental to customer satisfaction and may discourage repeat visits.
Another aspect that was criticized was the salon's staffing. One commenter mentioned that the salon is understaffed, which may contribute to rushed and inattentive service. Additionally, a negative comment mentioned that the husband (presumably Molly's husband) was not friendly, suggesting that the overall atmosphere may be affected by his attitude.
Lastly, one customer had a particularly negative experience with a pedicure, stating that they were hurt during the service. This raises concerns about the level of care and training provided to the staff.
In conclusion, Molly Nails Place has some strengths, including professional service, caring staff, and long-lasting polishes. However, there are several weaknesses, such as inconsistencies in quality, rushed service, negative customer experiences, and concerns about staffing and customer care. Molly Nails should work on addressing these weaknesses to improve overall customer satisfaction and reputation.
Best TL Reviews
I recently just started back working and I decided that I wanted my nails done , this was the worst experience ever ! The nails look like I did that myself ! I have no money to be wasted so I was highly pissed ! I asked to switch the person to do my nails and they did but the heavier lady just rushed over that so I asked THE OWNER MOLLY to help and she looked at me and told me it was the polish !!!!! My nails are not neat at all ! It was not the polish ! The color is amazing ! It was that they were being lazy !! I'll NEVER spend my money there again !
This nail salon is terrible. Do not go here if you want something other than a simple manicure. Also the owner and the people that work there don't care about the service they provide. They don't take their time or listen to you at all when you're telling them that you don't like something. My Gel polish was still sticky at the tips and owner tried to reassure that they weren't. I'm not sure how these people are still in business.
I went there with my sisters and the man that did my nails completely rushed and didn’t take his time. He did the same to my other sister, although the lady that was in there at the time took her time on my sisters nails. You can see streak marks in the polish. The polish started chipping off after a FEW days and the skin that is covered by the nail is peeling. Don’t recommend going there.
My mom and I have been going to Molly’s Nails for a few years now and they never disappoint. They are professional , caring and care about the value of your nails. The environment is so nice and they treat everyone the same . I’ve gotten my nails done almost a week ago and they still look fresh.
I go to this place for my Nails ,Toes & Eyebrows Always on point & I love molly she is super Nice
I went there to get a gel full set short. They are very understaffed. They over charge and the husband is not friendly at all and they rush your nails. Then I asked them how much he told me 60$ for very short nails after he put the acrylic on. I would not recommend this place to my worst enemy. The customer service is horrible!!!!
I always have an amazing experience. Mary & Andy takes care of their customers. Thank you for your excellent customer service and making me feel like family
The girl doing my pedicure hurt me so bad. Will not go back. Owner tried to say it was for one reason but there were many reasons it was the worst pedicure I've ever bad and I really did love this place. So sad. Lost a great customer and really good tipper!
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Molly Nails Info
Amenities
Today
Opening Hours
| Monday | 09:00 AM - 05:00 PM |
|---|---|
| Tuesday | 09:00 AM - 05:00 PM |
| Wednesday | 09:00 AM - 05:00 PM |
| Thursday | 09:00 AM - 05:00 PM |
| Friday | 09:00 AM - 05:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | - |
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