Quick Facts About NAIL ENVY
NAIL ENVY is an establishment that offers nail services and has received a variety of comments from customers. In order to understand the strengths and weaknesses of the place, we will analyze the comments mentioned above.
Starting with the strengths, multiple customers expressed their satisfaction with the customer service provided at NAIL ENVY. They specifically mentioned employees like Daisy and Ana, who they claim "never do them wrong." This suggests that the staff at NAIL ENVY is attentive and capable of consistently delivering satisfactory results.
Another strength highlighted by customers is the professionalism and skill of the technicians. One customer mentioned a young gentleman who greeted them and provided excellent service, despite being under the weather. The customer was impressed by the technician's attention to detail and gentleness during the service. This indicates that NAIL ENVY has well-trained technicians who can handle different situations and provide a comfortable experience for customers.
In terms of ambiance, customers mentioned that NAIL ENVY has a relaxing atmosphere. This contributes to an overall positive experience for customers, as they can enjoy their services in a comfortable environment. Additionally, one customer mentioned that the employees are uniformed, which suggests that NAIL ENVY maintains a professional appearance and ensures consistency in their branding.
Cleanliness is another strength mentioned by customers. They specifically noted that the establishment is clean and that the employees wear uniforms. This demonstrates that NAIL ENVY prioritizes hygiene and cleanliness, which is essential in a nail salon to ensure the health and safety of customers.
On the other hand, there are also some weaknesses that were pointed out in the comments. One customer expressed disappointment with their pedicure, mentioning that the technician did not fix a visibly rough nail despite being asked several times. They also mentioned that they paid $5 for a flower design that consisted of three white dots on each toe, which they found to be unsatisfactory. When they brought up their concerns at checkout, the staff allegedly dismissed their complaints. This indicates a lapse in customer service and a lack of attention to detail on the part of the technician.
Another weakness that was indirectly mentioned is the price. While some customers mentioned that the prices at NAIL ENVY are good, one customer suggested that it may be more cost-effective to do the services oneself or support a local salon. This comment implies that the prices at NAIL ENVY might be higher compared to other options in the area. However, it is important to note that this is the only comment that mentions the price as a weakness.
In conclusion, NAIL ENVY appears to have several strengths. Their customer service, professionalism, skilled technicians, relaxing atmosphere, and cleanliness are all mentioned positively by customers. However, there are also some weaknesses, such as the lack of attention to detail mentioned by one customer and the inconsistency in prices mentioned indirectly. Overall, NAIL ENVY seems to have a good reputation but may need to address certain areas for improvement.
Best TL Reviews
1st pic is an inspo from pinterest of course.. 2nd & 3rd pics are my expectations met????????.. daisy & Ana never do me wrong.. love nail envy and their customer service..
Kind of a disappointing first pedicure after 2 years. I watched her shirt go across my nails a couple times and one of them got messed up pretty badly. I asked 3 times for her to fix it and pointed at the exact (visibly rough) nail everytime, and she just... didn't.. fix it? Paid $5 for a flower design that consists of 3 white dots on each toe. When I brought it up at checkout, they said she didn't understand even though I had pointed to the exact nail every single time and said maybe 5 words.
Save $50 and do it yourself, or support a local salon.
So, I am not one to pamper myself much maybe get a hair cut 1 time a year peds and man's are SUPER rare. I was on a whim went hunting got my deer way earlier than expected. Decided to pamper myself (which please has been easy 5 or more years) my appointment was at 1 I came in 15 min early they got right in I had a CRAZY AWESOME young gentleman greet me and got me to the chair he was professionally perfect!! Please note I do not do this often so this was a huge surprise for me!! He was a tad bit under weather but was precise. He did not judge my BOOT feet nor that I work cattle and did not take serious care in my hands or feet he seemed kinda impressed (or seemed) that I do try seld care. My feet hands down worse than ever !! He was so gentle and very tentative. So story short hands down will go back and hope like heck I get that same guy that I so wished I got his name (21 and so sweet and personable) thank u so much for giving a great experience I will go back soooo will go back ❤️
They are wonderful. I love the relaxing atmosphere. Kevin does a fantastic job! Thank you for such good service.
Great place! Clean and employees are uniformed! Prices are good and they work quickly. I received pedi with French tip on toes came out lovely with a flower design on big toes!
My mother was also very happy with her mani-pedi and color. I will be coming back! Thank you.
I have been coming here for a few years, I love my tech... Kevin he is the best... Daisy, Vee, Lena, they are all amazing...I always like to get new things and they don't disappoint. The price is right... worth driving from Heber....I used to go all the way to the valley, but found my happy nail place here on the rim. ❤????????????❤
They always do a very nice pedicure for me once a month! ❤️
Absolutely satisfied. I don't mind paying prices. As long as I am happy. I got Mike an was absolutely happy when I left I think I have a perfered tech. Worth every Penny!
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NAIL ENVY Info
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Opening Hours
Monday | 09:00 AM - 07:00 PM |
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Tuesday | 09:00 AM - 07:00 PM |
Wednesday | 09:00 AM - 07:00 PM |
Thursday | 09:00 AM - 07:00 PM |
Friday | 09:00 AM - 07:00 PM |
Saturday | 09:00 AM - 06:00 PM |
Sunday | Closed |
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