Quick Facts About Vina Nails
Strengths:
1. Pleasant, relaxing atmosphere: One of the strengths of Vina Nails place is the pleasant and relaxing atmosphere it provides. This creates a comfortable environment for customers to enjoy their nail services and unwind.
2. Easy parking: The ease of parking is another strength mentioned in the comments. Customers appreciate the convenience of finding parking easily, which adds to their overall experience and makes visiting the salon hassle-free.
3. Reasonable prices: The reasonable prices offered by Vina Nails place are highlighted as a positive aspect. This attracts customers who are conscious of their budget and allows them to enjoy quality nail services without breaking the bank.
4. Talented nail technicians: Many customers have praised the skills of the nail technicians at Vina Nails place. They mention that the technicians are capable of delivering great results, especially for specialized services like dip nails and nail art.
5. Polite and professional staff: The comments mention that the staff, including the people who run the place, are polite and professional. This contributes to a positive customer experience and makes customers feel valued and respected.
6. Gift card options: Vina Nails place offers gift cards, which is seen as a strength by customers. This allows them to purchase gift cards for their loved ones, providing them with the opportunity to enjoy nail services at the salon.
Weaknesses:
1. Inconsistent service: Some customers have pointed out inconsistencies in the level of service they received. They mention experiences with rude staff, impatience, and yelling. These incidents can create a negative experience for customers and erode their trust in the salon.
2. Unhygienic practices: In one comment, a customer expresses concern over unhygienic practices at Vina Nails place. The use of a dirty file and the technician not changing gloves when requested raises questions about the salon's hygiene standards. This can be a significant drawback for customers who prioritize cleanliness and sanitation.
3. Pushy upselling: The comments mention instances where customers felt pressured to opt for more expensive services. This pushy behavior can be perceived as distasteful and may make customers feel uncomfortable or disregarded.
4. Inconsistent nail quality: Although some customers appreciate the nail services provided, others express disappointment in the quality of their nails. Complaints about uneven nail cuts, smeared polish, and poor shaping indicate inconsistency in the final results.
5. Lack of communication and confusion: Some customers mentioned instances where they experienced confusion due to the lack of communication from the staff. Technicians leaving without explanation or not informing customers about their actions can be frustrating and cause a negative experience.
6. Decline in quality: One comment highlights a decline in the overall quality of Vina Nails place since the pandemic. The customer describes a stressful and disrespectful experience, which suggests a deterioration in customer service and professionalism compared to previous visits.
In conclusion, Vina Nails place has several strengths including a pleasant atmosphere, easy parking, reasonable prices, talented nail technicians, polite staff, and gift card options. However, the salon also has weaknesses such as inconsistent service, unhygienic practices, pushy upselling, inconsistent nail quality, lack of communication, and a decline in overall quality. These weaknesses may impact the customers' perception of the salon and their likelihood to return.
Best TL Reviews
Pleasant, relaxing atmosphere. Easy parking. While they take walk-ins, one would be wise to make an appointment. Prices are reasonable. Closed Tuesdays...
Have been going to Vina Nails for 4 years. Love their prices and they've always done a great job on my nails since I do the dip. I've recommended them to everyone.
Horrible service on so many levels. In the middle of giving me a pedi the nail tech had to clean another foot station for another client. She used a sponge but when she got done with that, she did a quick rinse on the gloves she had on. I asked her politely to please change out her gloves. She got offended. Sponges harbor a lot of germs and that’s why I asked her to change out her gloves. Two of my toe nails were noticeably cut really crooked. I wore flip flops to my appointment and two of my other nails got smeared even while after putting my feet underneath the dryer.
I didn’t get the basic pedicure service, but she kept pressuring me on getting the most expensive pedicure service. Very distasteful. I will never go back there again.
they r the best Mary and Jimmy are fab, the do very good work, the girl the have work for them r great and fun, friendly. And Mary is the best. She dose the best nail art in Alaska. It stunning..
Unfortunately, something has changed here. I came in for the first time since the pandemic and I was greeted with rudeness, impatience, and yelling. When I was sat, the technician was yelling at everyone around them, slamming things around, slamming drawers, etc. They start on my nails with a dirty file that still had filings all over it. I asked for round nails (shellac) and they weren't round, i showed the technician which nail still needed shaping and she grabbed my hand rudely, then started filing aggressively while yelling in Vietnamese. Several times she got up and left without telling me why or saying anything and I just sat there confused while she cleaned the pedicure station or disappeared entirely. So many times I wish I had just walked out and left. This felt stressful, hectic, and disrespectful from beginning to end - it did not feel like pampering myself like getting your nails done should. I'm not sure what is going on with them, but this is not the quality they used to have. I will never return.
The people who run the place are very polite. The girl who did my pedicure was absolutely great and wonderful and deserves more than three stars. My nails however I am unhappy with when my pedicure ended and it was time to get my nails done there was a 30 minute wait even though there were techs. My polish job looks like a kindergartner did it. It was cheaper than what I usually pay at my regular spot and it looks like it.
Extraordinary service and work! Love my pedicure and manicure. Clean, friendly and well priced. Highly recommend.
Got a gift card for my mom here and she loved it...... great prices....professional staff.... and just damn good people!!!
Place Pictures
Vina Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
How to go there
Location
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