Quick Facts About Brookfield Plaza Barber Shop
The Brookfield Plaza Barber Shop has a mix of positive and negative comments from customers that highlight both strengths and weaknesses of the establishment.
Starting with the strengths, many customers appreciate the value of the haircuts at this barber shop. One comment mentions that it provides the "best haircut for your bucks," indicating that customers feel they are getting a good quality haircut at a reasonable price. Another customer mentions that they always cut their and their kid's hair at this shop, indicating a level of trust and loyalty towards the barbers. This suggests that the staff is skilled and capable of delivering satisfactory results to their clients.
Additionally, the friendliness of the staff is mentioned in multiple comments. Customers appreciate the friendly environment and the fact that the staff members take their time to do the cuts and provide hot towel massages. This demonstrates that the barbers at Brookfield Plaza Barber Shop prioritize customer service and create a welcoming atmosphere for their clients.
On the other hand, the weaknesses of the barber shop are mainly related to customer dissatisfaction with specific experiences. One customer mentions that the language barrier at the salon led to a poor haircut, causing them to have to buzz their hair themselves. This highlights a weakness in communication between the staff and the customer, which can be detrimental to the quality of the haircuts provided.
Another issue raised by a customer is regarding a discrepancy in pricing. The customer's 3-year-old daughter was charged more for a haircut simply because she was a girl, which the customer found unfair. This raises concerns about consistency in pricing and potential gender discrimination. This incident may negatively impact the reputation of the barber shop and deter potential customers from visiting.
In addition, a negative experience with a new barber resulted in a significant amount of hair being cut off despite specific instructions to the contrary. This led to disappointment and dissatisfaction from the customer, who had to pay for a haircut that did not meet their expectations. This showcases a weakness in the ability of some barbers to listen and understand customer requests.
Another weakness mentioned is the increasing prices at the barber shop. While it is acknowledged that the price is reasonable, a few customers have expressed concern about a gradual increase in prices over time, which may impact the affordability and value perception of the services.
Overall, the Brookfield Plaza Barber Shop has strengths in terms of affordability, customer service, and skilled barbers, as indicated by positive comments from satisfied customers. However, weaknesses related to communication issues, inconsistent pricing, and dissatisfaction with specific haircut experiences may need to be addressed in order to enhance customer satisfaction and maintain a positive reputation.
Best TL Reviews
We usually go to the male barber, but he was off today. We saw a young girl for my sons cut, he's pretty picky and likes his hair long.. but I just wanted to get the sideburns and a little off the neck. I explained this to her, but she still took a lot off... my son didn't want to make a big deal of it.. but he was sad his hair was so short. I figured it'll grow back, but did let her know it was too short as she was going, but she continued. Went to pay.. usually they charge $18 for kids cuts.. she charged me extra, I asked why and she said because she had to cut so much hair as his hair was long ????... ma'am.. I asked you NOT to cut so much off.. literally just wanted the sideburns shorter, front kept the same, and a tiny bit from the back.. she completely changed his hair.. I paid her and left. 3 stars is actually because the guy does an amazing job.. if it was solely based on today it would be 2 stars. Smh please listen to your customers.
I always cut my and my kid's hair here... they are good...
*** best haircut for your bucks ***
Great barbers even though it may seem skeptical but they are really talented. Specially Hannah takes her time to do her cuts and gives hot towel massage.The hair cut is only 21 bucks.
Friendly staff. They do a pretty good job cutting hair. Price is reasonable. It is slowly getting expensive.
If you want a value cut you may be able to use coupons in big brand chain.
Come here for value and supporting local business not for price.
I hate to be writing this review as I've gotten decent haircuts here before. But the language barrier is so bad it finally caught up to me. Even with a picture to go off I just had my hair butchered so badly I'm going to have to buzz it myself. I kept asking the lady to blend the top with the sides and she just cut the sides higher up. She then had the nerve to tell me I shouldn't get the sides so high up next time. By far the worst haircut I have ever recieved which has ruined my weekend.
Price list stated: $12 for kids under 10 or 12. Charged $18 for my 3yr old. when asked why she said, "because she is a girl." My 3yr old sat still and better than most adults. it didn't take any more time or effort for her hair cut. SO THAT WAS THE LAST TIME.
I went Saturday before lunch and was instantly seated in a really nice chair. I normally go to a highly rated, more expensive barber by my house but they don't have a sign-in sheet so it can get confusing. I didn't think I'd get as good a haircut here but I was surprised to get a great one, better than another more expensive barber shop in Burke. The barber was friendly, giving me advice when I asked about my hair that sticks up in the back. What would make the experience perfect would be a close trim on the neck at the end, maybe with foam, a razor, and/or aftershave.
Nice clean place good haircut
Brookfield Plaza Barber Shop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
How to go there
Location
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