Nail Spa

+1 708-386-8380

244 Chicago Ave, Oak Park, IL 60302 United States of America

Open Today: -

Quick Facts About Nail Spa

The comments above provide several insights into the strengths and weaknesses of the Nail Spa place. Analyzing these comments, we can identify the main strengths and weaknesses of the establishment.

Strengths: 1. Skilled Pedicurist: One comment highlights the skill and professionalism of a pedicurist who took their time and did an awesome job. This suggests that the salon has at least one staff member who is capable of delivering high-quality services.

Weaknesses: 1. Poor Eyebrow Service: One customer complains about the eyebrow service, mentioning that the technician did not follow their instructions and left their eyebrows looking "skinny." This highlights a weakness in the salon's eyebrow services and suggests a lack of attention to customer preferences.

2. Inexperienced Staff: The comment mentioning a French manicure reveals that the salon may have inexperienced staff members. A customer states that their nails looked as though they were done by a beginner, implying a lack of skill and expertise among the technicians.

3. Lack of Color Options: Another criticism is directed at the limited color options for acrylic nails. This suggests that the salon does not offer a wide enough range of choices for customers, potentially limiting their satisfaction and ability to choose their desired style.

4. Rude and Unprofessional Staff: Several comments mention unprofessional behavior by the staff, including laughing, pointing, and potentially taking pictures of customers. This reflects a lack of professionalism and customer respect, which can greatly impact the overall experience and reputation of the nail spa.

5. Rushed Service: Complaints about rushed service indicate a lack of attention to detail and customer satisfaction. Customers noted instances where the staff did not take sufficient time to complete the service, resulting in poor quality and dissatisfaction.

6. Lack of Post-Service Clean-Up: In one comment, a customer expresses disappointment that the nail technician did not clean up the excess nail polish on their skin. This highlights a lack of attention to detail and customer satisfaction in the nail spa.

7. Chipping Nails: Another customer mentioned that their nail chipped within a day of being done. This suggests poor quality application techniques or low-quality products, indicating a lack of attention to providing long-lasting results.

8. Overcharging for Poor Service: A customer mentions feeling dissatisfied with the quality of service they received, suggesting that the salon charged a high price for subpar service. This indicates a lack of value for money and a potential overcharging issue.

9. Negative Reputation: The comment stating, "Never again will I stop here" suggests that the salon has a negative reputation, at least among the customers who left these comments. This negative reputation can deter potential customers and harm the success of the nail spa.

In conclusion, the strengths and weaknesses of the Nail Spa place can be summarized as follows: the salon has at least one skilled pedicurist who can provide excellent services, but there are several weaknesses in the salon's eyebrow service, lack of color options, experience of staff, professionalism, rushed service, lack of attention to detail, chipping nails, potential overcharging, and overall negative reputation. These weaknesses should be addressed to improve the salon's reputation and customer satisfaction.

Best TL Reviews

If I could give it zero stars I would but anyway the way she skinned my eyebrows should be a crime. I specifically said only clean them up, I love my eyebrows wide & thick. Not skinny ???? I will not be going back

I don’t see how this place is still open I only go here for pedicures and that’s still little questionable but one day I was rushing for time so I had no other option to come here to get a French manicure because I know this place don’t be crowded at all oh man was that the biggest mistake ever now I see why they don’t get many customers my nails looked like they was done by a beginner shoot the beginner probably would’ve did a better job

I frequent this place for pedicures and today I got one and a full set... These pictures will tell that I'm never going back there nd the little blonde dude supervisor almost got slapped today

DO NOT GO HERE!!

Decided to go here for a pick to white ombre acrylic fill-in because the nail salon I normally go to had a wait. Bad decision. List of everything wrong:

• There are no other clients there. That should have been my first red flag.

• Barely have any color option for acrylic

•Nail tech painted over my skin, the tried to "fix" by filing my cuticles and cutting me multiple times in the process

•Nails were filed and painted terribly

•Nail tech rude when I didn't tip for horrible service.

Overall terrible and ameatur service. I ended up returning to the first nail shop to get them removed immediately after. I seriously think this shop should be investigated for health and practice violations

Now the woman that did my pedicure did take her time and do a awesome job. The unprofessionalism of her coworkers is what will have me never go back... standing around pointing , laughing and looking at my feet. They didn't try to hide anything .. thought I even saw one take a photo that's why I have no problem giving them a one star... would give them none if I could.????????

My service was rushed, the woman refused to clean up the nail polish that was on my skin and my nail chipped within a day of being done. Don’t waste your time or spend your money with this rude staff.

I so give it a negative.. I swear 3 minute pedicure didn't even do nothing... never again.... 18 dollars for 3 minutes is ridiculous and I'm literally serious it took me more time uploading my complaint than what she did on my pedi... I don't expect no miracle but at least 10 minutes of scrubbing them would of had me contempt. So mad

Never again will I stop here. Poorly done pedicure. Very dissatisfied with the process. Will not recommend them to anyone ever. If anyone ask if this is a good mail shop....NOT STAY AWAY....RUN AS FAST AS YOU CAN