Nails 2000

+1 616-531-4988

1002 28th St SW, Wyoming, MI 49509 United States of America

Open Today: -

Quick Facts About Nails 2000

Nails 2000 place, based on the comments provided, has both strengths and weaknesses. The strengths include customer satisfaction, quality of work, and affordable prices. However, the weaknesses include outdated facilities, lack of cleanliness and organization, inconsistent service, and communication issues.

Starting with the strengths, one comment mentions that the customer's first experience was pleasant and they intend to become a regular customer. The staff at Nails 2000 place was described as "super nice" and made the customer feel comfortable. The quality of the nails was also praised, with the technicians taking their time to ensure a good outcome.

Another positive aspect noted by a different customer is that the prices at Nails 2000 place are reasonable. This affordability makes the salon an attractive option for customers looking for a good deal.

Moving on to the weaknesses, the most significant complaint mentioned in the comments is the poor quality of work. One customer was dissatisfied with the uneven nails and the acrylic being applied all the way up to the cuticles. This experience left the customer crying and vowing never to return. This negative feedback suggests a lack of attention to detail and a subpar level of skill among the technicians.

Another weakness pointed out by a different customer is the outdated and unclean facilities. This customer believes that the salon requires an update and expressed a desire for improved cleanliness and organization. This feedback indicates that the environment may not be up to the standards expected by customers.

Further, one customer mentioned that the salon is disorganized and cluttered. This observation raises concerns about the overall professionalism of the establishment. Additionally, there is no clear system for wait times, suggesting a lack of efficiency and customer service.

In terms of service consistency, one comment mentions that while the overall experience was great, the salon was disorganized and cluttered. This inconsistency in service quality and lack of organization may lead to mixed experiences among customers.

Communication issues also arise in the comments. One customer found it difficult to understand the person who answered the phone, indicating a language barrier. However, this customer did not mind the language barrier and continued to use the salon. In contrast, another customer had a negative experience with the person who answered the phone, as they were rude and hung up on the customer. This negative encounter implies a lack of professionalism in handling customer inquiries and concerns.

In conclusion, Nails 2000 place has strengths in terms of customer satisfaction, quality of work, and affordability. However, there are significant weaknesses regarding outdated facilities, lack of cleanliness and organization, inconsistent service, and communication issues. These weaknesses may impact the overall customer experience and deter potential customers from choosing Nails 2000 place as their nail salon of choice.

Best TL Reviews

My first time here and i think im gonna be a regular. They were super nice they made me feel comfortable. My nails were very good. They took their time. Thank you very much!!!

I’m not happy at all. It’s not worth the $35 to go here for even a fill. My nails are so uneven and the acrylic is all the way up on my cuticles. I left crying. They’re building is outdated and they do a horrible job. I could have done better at home and I’m not experienced. I will never go back and I would never recommend anyone to ever go there

First time being there since a very long time. I love my nails. Good shape, not sloppy. Decent prices. The only complaint I could have is the salon needs an update and could use some cleaning and organizing. Other than that everything was good.

I honestly was a little worried when I’d walked into this place, but I was very pleasantly surprised. I had two very lovely techs who took their time on my pedi and my full set! I am also the happiest I’ve ever been with my nails.

I do have to say it was a little disorganized/cluttered in there and they don’t have any real system for wait time - but my experience was great!

I got eyelashes extension here Wednesday. 30 bucks. The next day they were already falling off. By end of day Thursday they had all started coming off. Today Friday i came for a refund. She gave me my money back but said not do them again. No apology or anything like that. Why would I come back to waste my money again? Not professional at all.

Simply amazing, gorgeous and reasonable. Had to go in for a repair and figured, I should have a fill done while I'm here. I am in love with this color. I think this will be my regular nail salon. Can't wait for my next pedi.

When I called to make an appointment, The Lady who answered the phone was So hard to understand. It was like she was trying to talk through cotton batting. I told her I apologize, but I could barely hear her . She told me,"Me to", and hung up on me. If just calling for an appointment gives you that kind of attitude, I will DEFINITELY NOT be using their services.

Love Them I Always Go To This Nail Shop I Dont Mind The Language Barrier Never Had A Problem With It ❤️