Quick Facts About Natty’s Barber Shop
Natty's Barber Shop is a popular place for haircuts, as evidenced by the positive comments from satisfied customers. However, there are also some negative aspects that need to be addressed.
One of the strengths of Natty's Barber Shop, mentioned by multiple customers, is the efficiency of the haircuts. Customers appreciate how quickly their haircuts are done, which is a testament to the skills and expertise of the barbers, particularly Daniel and Natty. Quick service is an important factor for many people, especially those with busy schedules, and Natty's Barber Shop seems to excel in this aspect.
Another strength of Natty's Barber Shop is its customer service. Multiple customers mention the excellent customer service they received, and appreciate the patience and attention to detail that the barbers provide. This focus on customer satisfaction is a valuable asset, as it ensures that customers feel valued and well taken care of during their visit. This aspect can contribute to customer loyalty and repeat business.
Natty's Barber Shop is also commended for its availability on Sundays, as it is mentioned to be the only place open on that day. This provides a convenience for customers who may not have the option to get their haircuts during weekdays due to work or other commitments. Being open on Sundays gives Natty's Barber Shop a competitive edge over other barbershops in the area and can attract customers looking for this specific service.
However, there are some weaknesses that have been brought to attention in the comments. One recurring issue is the cleanliness of the shop. While the quality of the haircuts is praised, some customers highlight the need for improved cleanliness between customers. This includes cleaning the chair, the sheet, and other areas to maintain a hygienic environment. Addressing this concern can help improve the overall customer experience and ensure that customers feel comfortable and safe during their visits.
Another weakness mentioned is the wait time at Natty's Barber Shop. One customer complains about waiting for over an hour and a half before being seen, while another mentions the lack of appointment availability. These issues can be frustrating for customers, especially those who have time constraints or prefer to plan their visits in advance. Improving the scheduling system or providing alternative appointment options can help address these concerns and minimize customer dissatisfaction.
Another weakness highlighted in one comment is the lack of attention to customer requests. One customer mentioned that the barbers did not listen to their specific instructions and preferences, resulting in an unsatisfactory haircut. This failure to meet customer expectations can negatively impact the reputation and perception of Natty's Barber Shop. It is important for barbers to actively listen to their customers and tailor their services accordingly to ensure customer satisfaction.
Lastly, there is a comment mentioning a negative experience with a specific barber who allegedly nicked a customer's neck and did a poor job on their hair. This highlights a lack of experience or skill in handling certain hair types, which can be a major weakness for a barbershop. Ensuring that all barbers have the necessary training and expertise to work with diverse hair types can help prevent such incidents and ensure consistent quality for all customers.
In conclusion, Natty's Barber Shop has several strengths including efficient haircuts, great customer service, and availability on Sundays. However, there are also weaknesses such as cleanliness concerns, long wait times, failure to meet customer requests, and issues with certain barbers' abilities. Addressing these weaknesses can help improve the overall customer experience and reputation of Natty's Barber Shop, ensuring that it remains a popular choice for customers seeking quality haircuts.
Best TL Reviews
5 stars Hair cut by Daniel! It was quick and efficient.. I will go there again. However, a friendly suggestion to them is to be a little tidier at the transition from one customer to another, cleaning of the chair, the sheet, and etc.
They did a good job on both if my sons hair cuts! Would recommend for anyone to bring their kids here! Also theyre the only place open on Sundays. Which made it super conevient!
Great Customer service. I recommend This barbershop in the 518 . They are really patient when it comes down getting a haircut done . All about customer satisfaction .
Huge time waster. The only good one here seems to be Natty. I had to wait here for over an hour and a half, and if I didn't get up to ask the man, I would have still been waiting. But the only number listed to call for an appointment is out of service.
Excellent place. Natty is very talented and cool! Thanks for the awesome haircut.
Went to two different barbers at this shop and neither of them could give me a straight hairline, I had to do it myself when I got home. You’d think a barber would listen to their customer but these guys do whatever they want. I asked them to wet my hair before lining it up and they completely ignored me. I’m one to support my own people but this is definitely not it.
Natty was very kind! Quick service and one of the only barbers open on Sunday.
The young man did a terrible job on my grandson hair and nicked his neck with the clippers. It's clear he doesn't have experience with my baby type of hair.
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Natty’s Barber Shop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 08:30 AM - 09:00 PM |
| Wednesday | 08:30 AM - 09:00 PM |
| Thursday | 08:30 AM - 09:00 PM |
| Friday | 08:30 AM - 09:00 PM |
| Saturday | 08:30 AM - 09:00 PM |
| Sunday | 09:00 AM - 03:00 PM |
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Location
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