Nail Master

+1 616-272-4567

4640 W River Dr NE, Comstock Park, MI 49321 United States of America

Open Today: -

Quick Facts About Nail Master

Nail Master Place receives mixed reviews from customers, with some praising its cleanliness and professional staff, while others criticize its pricing and the quality of the work. It is important to consider these strengths and weaknesses when evaluating the overall experience at Nail Master Place.

One of the strengths of Nail Master Place, as mentioned by multiple customers, is its cleanliness. The comment "One of the CLEANEST nail places I've been to hands down" indicates that the salon takes great care in maintaining a clean and hygienic environment. This is crucial in a nail salon, as customers expect a sterile and safe space for their treatments. Additionally, the mention of the staff being professional and friendly demonstrates that the salon prioritizes customer service.

Another strength highlighted in the comments is the quality of pedicures. The customer who left a positive review explicitly mentions the excellent pedicure they received. This indicates that the salon has skilled technicians who are proficient in providing high-quality pedicures. A positive pedicure experience can lead to customer satisfaction and loyalty.

Furthermore, the comment about the upgrades and safety measures implemented to address Covid-19 concerns shows that Nail Master Place is proactive in ensuring the safety and well-being of its customers. This is an important consideration for customers seeking services during a pandemic, as they want to feel protected and secure in the salon.

On the other hand, one weakness mentioned in the comments is the perceived high price for the quality of work. A customer expresses their disappointment in the overpriced services, indicating that they did not feel the quality of the work justified the cost. This implies that Nail Master Place may need to reassess its pricing structure to align with customer expectations and perceived value.

Another weakness highlighted in a negative review is the inconsistency in the quality of services depending on the technician. This comment suggests that the experience at Nail Master Place can be hit or miss, with some technicians delivering satisfactory results while others may not meet the customer's expectations. Inconsistency in service quality can undermine overall customer satisfaction and deter them from returning to the salon.

Moreover, a customer expresses dissatisfaction with the method used for acrylic removal. They describe experiencing pain and damage to their natural nails during the removal process. This comment suggests a weakness in Nail Master Place's nail removal technique, as it appears to be causing discomfort and damage to customers. Improving their acrylic removal process or offering alternative removal methods could help address this weakness.

In conclusion, Nail Master Place has strengths in its cleanliness, professional staff, and quality pedicures. However, it also faces weaknesses in potentially overpriced services, inconsistency in service quality between technicians, and a suboptimal acrylic removal method. Understanding and addressing these strengths and weaknesses can help Nail Master Place improve its overall customer experience and reputation.

Best TL Reviews

One of the CLEANEST nail places I've been too hands down. Very professional, friendly ppl. Excellent pedi. I'd say only downfall is the Pedi chairs are far to close together, couldn't use my arm vision or tray. Otherwise great experience, definitely will visit again ????

After two visits to the shop My overall feeling is that it is overpriced for the quality of the work. Having said that it really just depends on who does your nails. They are busy and people seem happy so maybe I've just had bad luck. But I don't plan on going back.

WOW! Nail Master has reopened and is really nice inside. They made a bunch of upgrades and new safety measures to address Covid-19 concerns.

It looks like everything is new in there, brighter and very clean. Same friendly staff.

They also do waxing and makeup tattoos by Kelly the owner.

I recommend this place and I think they always do a good job.

The technician who did my fill was quiet and a bit stony but I actually prefer it that way. He did an EXCELLENT job on the fill itself, the shape change (coffin), and painting. It wasn't expensive and I am very happy. Very clean place too!

I love Nail Masters, I've been going there for years now. All the staff is super friendly and gets you in and taken care of. I usually get Mai and I just adore her. She's really thorough and detailed and remembers you!

I also like Kelly the owner she's so kind and professional. Keep it up Nail Masters!!!

I never go anywhere else for my pedicures. Helen is the absolute best! She works miracles!

Love getting my pedicures here! Also Kelly and her sister Kayla do eyebrows and they are AMAZING.

I stopped in for an acrylic removal and, while the staff were all very friendly and nice, they removed my acrylics by cutting the tip and putting an uncut acrylic between the tip and my nail until they popped off, taking my top layer of nail with them. If I had know this was their method, I would have gone to a different salon or just soaked them off with acetone myself. Not only does it hurt when they do it that way, but now my nails feel so weak and thin!