A Cut Above Hair & Nails

+1 937-376-1950

936 N Detroit St, Xenia, OH 45385 United States of America

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Quick Facts About A Cut Above Hair & Nails

A Cut Above Hair & Nails place, based on the comments, has several strengths and weaknesses. Let's discuss them in detail:

Strengths: 1. Skilled Stylists: Tina Wilson is praised for her hairdressing skills, which indicates that the salon has experienced employees. Additionally, the comment about a few ladies working there for years suggests a level of consistency in the quality of service.

2. Customer Loyalty: The mention of being a long-time customer and loving the employees reflects a positive and loyal customer base. This indicates that the salon has built a good rapport and has satisfied customers who continue to patronize the business.

3. Excellent Service: The comment about Brenda being able to accommodate a last-minute appointment for a mother-in-law and providing great service shows that the salon is responsive and capable of meeting customer needs. The recommendation further strengthens the perception of quality service.

4. Competitive Prices: The positive remark about the prices being good indicates that the salon offers competitive pricing, which can attract customers and provide a value-for-money experience.

Weaknesses: 1. Maintenance and Aesthetics: The comment about the salon being rundown and in need of painting suggests a lack of attention to the physical appearance of the establishment. A shabby interior can create a negative impression and may deter potential customers.

2. Outdated Equipment/Decor: The remark that everything looks 20 years old indicates that the salon may not have updated its equipment or decor for quite some time. This can give an impression of a dated and possibly less professional environment.

3. Customer Service Complaint: The negative experience mentioned in one comment is a significant weakness. Dissatisfied customers are more likely to share their negative experiences than satisfied ones, and this negative review indicates a potential flaw in either the service or customer service.

Overall, A Cut Above Hair & Nails place has strengths in terms of skilled stylists, customer loyalty, excellent service, and competitive prices. However, it also faces weaknesses regarding maintenance and aesthetics, outdated equipment or decor, and a negative customer service experience. Improvements in these areas could enhance the overall customer experience and reputation of the salon.

Best TL Reviews

Tina Wilson is very good at doing my hair. Luv her, Nancy

Long time customer, long the employees and Hayley that does my hair!

Great place, always a great cut!

They were great Brenda was able to get my mother in law in on last minute notice. She was super great with her, my mother in law was very happy with her hair. We highly recommend them.

used to be a very swanky place...it is very rundown inside now...desperately needs painted..everything looks 20 yrs old.

the stylists are good, a few of the ladies have been there for years.

I found my hairdresser of several years here. I had been looking for her for quite a while. The previous place she worked and not allow her to take customers with her. Danielle I'm so happy to see you again!

Worst experience ever. This lady said my hair got messed up because of what she did too so crazy I tried calling to report her but the owner was never In so whatever i don't recommend

Love this place! Brenda does a wonderful job on my thinning hair. Prices are good!