Quick Facts About Natural Nails & Spa
Natural Nails & Spa has received a mixture of positive and negative comments, highlighting both their strengths and weaknesses. In this analysis, we will discuss these aspects in detail to gain a comprehensive understanding of the salon.
Starting with the strengths, it is evident that Natural Nails & Spa has built a loyal customer base over time. One comment mentions being a long-time client and considering it their go-to salon. This demonstrates that the salon has managed to maintain a strong customer relationship, indicating that they provide satisfactory experiences to their clients.
Another significant strength noted by multiple reviewers is the cleanliness and organization of the salon. Clients appreciate a clean environment, as it contributes to their overall satisfaction and comfort. The fact that individuals mentioned the cleanliness of the space suggests that Natural Nails & Spa prioritizes hygiene, which is crucial in a salon setting.
Additionally, clients commend the fair prices offered by the salon. Pricing can heavily influence a customer's decision to choose a specific salon, and fair pricing encourages more people to try the services. The positive mention of reasonable prices indicates that Natural Nails & Spa offers competitive rates, making their services accessible to a wider range of individuals.
Furthermore, the one-on-one personalized service provided by the staff is highly appreciated. Clients value the attention and care given to them, as it enhances their overall experience. Natural Nails & Spa seems to excel in providing excellent customer service, which helps them stand out from their competitors.
Moving on to weaknesses, there are a few areas that need improvement. One recurring issue raised by some clients is the long waiting times and possible inconsistencies in appointment management. While being busy is a testament to the salon's popularity, it can lead to inconvenience for clients who have to call ahead and wait for appointments. Natural Nails & Spa would benefit from better appointment scheduling to reduce waiting times and maintain customer satisfaction.
In addition, a negative comment claimed that the service quality has declined, with an example of a mani-pedi session taking longer than usual due to multiple staff members working on the client. This suggests that the salon may have faced challenges in maintaining consistency and delivering efficient service, which could negatively impact the overall customer experience.
Another weakness highlighted in a comment is the issue of nail longevity. It was mentioned that the nails started chipping within 24 hours, indicating that there might be inconsistencies in the application or quality of the products used. Natural Nails & Spa should address this issue to ensure that customers receive long-lasting and durable nail treatments.
A few comments mentioned specific concerns about the outcome of their services. One individual expressed dissatisfaction with incomplete toenail coverage and "bubbling" on the acrylics. While these comments are subjective and may not reflect the overall quality of the salon, Natural Nails & Spa should take note of such feedback and strive to improve the outcome consistency to meet customer expectations.
In conclusion, Natural Nails & Spa has several notable strengths, including a loyal client base, clean and organized space, fair pricing, and personalized 1:1 service. However, there are areas that require improvement, such as appointment management, service consistency, and nail longevity. By addressing these weaknesses, Natural Nails & Spa can further enhance their strengths and provide an exceptional experience for their clients.
Best TL Reviews
Long time client of the owners, this is my go to salon.
They are regularly super busy (be sure to call ahead), the space is clean and organized, the prices are fair,
the work is consistent and the personal 1:1 service is top notch!!!!
Thanks Danny, Chloe and team
AMAZING SERVICE, AMAZING PEOPLE.. professional and admirable in service! Friends and I have been coming here and we LOVE it! Danny is AMAZINGLY talented and some of these comments DO NOT reflect the business this family runs! Best nail experience I have ever had in 5 years of acrylics!!
I had a really amazing experience with Nancy! I went for an ombré dip nail on my natural nails and they came out beautifully. $45 for the nails and $25 for a pedicure. Also, my niece got her nails done too and they were so sweet to let her change her mind about the shade of purple after they were done. Overall an awesome experience and would recommend. Budget a couple hours because they take their time and the shop is small
Prices went way up and service went way down. Literally took an hour and a half and three different people to get a mani pedi. Kept bouncing from client to client. Have been coming here for years. Never again.
Not even 24 hours later and nails are already chipping.
We went for my daughter birthday and they were very kind and friendly, the owner did exactly the design that my daughter wanted, the price was reasonable. The place is very clean and well keep, is kinda peaceful and relaxing, i will totally recommend it
Chloe did my pedicure and massage today she was so sweet and kind. I didn’t realize Callus removal burns if you have any cuts so I wouldn’t recommend that if you have cuts but the massage was great! $55 for a gel pedicure with a massage and exfoliating scrub and callus removal. The service was 10/10. I don’t normally do my nails because I’m always unsatisfied but this truly was customer satisfaction guaranteed service. Peter did my nails and although he was a bit too playful for my personality he was patient and made sure I was 100% satisfied with my nails, showing me the different colored powders and allowing me to check every single nail individually and filing them as I asked. He didn’t leave any residue as has always been the case. I honestly think I could become someone who does their nails regularly with this service.
Rating 4 stars because the cost of $106 was a lot in my opinion, my toenails are not covered completely and there is some ‘bubbling’ on the acrylics
Best nail salon in Corona! I've been getting my nails & pedicures done for years in Corona and started going back to Natural Nails when Danny & Chloe became the new owners. They & their entire staff are friendly, fun & do great work! The vibe in the shop is positive & upbeat and is always comfortable & inviting. All in all, truly is a great place offering great services with a smile!
Prices were reasonable (i got acrylics with gel polish for $31 before tip) and i’m happy with the results. They had a ton of color options and the girl who did my nails was very meticulous. Only complaint is that it took a long time. There were two people ahead of me, so in total I was there for 2.5 almost 3 hours. It was worth the wait and I’d still go back, but I’ll make an appointment next time.
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