Quick Facts About Natural Nails
Natural Nails place appears to have both strengths and weaknesses based on the comments provided. In order to analyze these further, it is important to consider the different aspects of the salon mentioned in the comments.
One strength of Natural Nails place is that there are certain nail technicians who receive praise for their work. One customer specifically mentioned that they come to the salon for one particular person who takes her time and does a perfect pedicure and nails. This indicates that there are skilled and talented technicians at the salon who are able to provide high-quality services. Mary and Marilyn were also mentioned as doing great nails, suggesting that they have a reputation for delivering excellent results.
Another strength highlighted in the comments is the professionalism and friendliness of the staff. Multiple customers mentioned their positive interactions with the employees, stating that they were amazing, very friendly, and provided the best customer service they had received in a long time. This demonstrates that the salon places importance on maintaining a welcoming and customer-oriented environment.
However, there are also several weaknesses mentioned in the comments. One recurring complaint is the issue with the quality of the work done. Customers reported that their nails did not turn out well, with one customer specifically mentioning that the design and polish looked horrible. Another individual noted that their acrylic nails started falling apart just one week after getting them done, which suggests a lack of durability and proper application. These comments indicate inconsistencies in the quality of the services provided, which can be seen as a significant weakness for a nail salon.
Communication and language barriers are also mentioned as a weakness. One customer expressed their frustration regarding poor communication skills, as they had difficulty understanding the technician who served them. Additionally, there was an incident regarding miscommunication about the price of a pedicure, leading to a delay in receiving change. These comments suggest that the salon may benefit from ensuring clear and effective communication between staff and customers, particularly those who may not speak English as their first language.
Furthermore, there are comments about dissatisfaction with the customer service provided. One customer mentioned that the salon staff tried to convince them that their nails were done perfectly, despite them being unhappy with the results. Another individual criticized the thickness of the acrylic nails and the discomfort caused by excessive filing. These comments indicate a lack of attentiveness to customer complaints and a failure to address their concerns, which can negatively impact the overall customer experience.
In conclusion, Natural Nails place has strengths in terms of skilled technicians and friendly staff who provide great customer service. However, weaknesses are apparent in the inconsistent quality of the services, communication and language barriers, and unsatisfactory customer service. It is important for the salon to address these weaknesses in order to improve customer satisfaction and maintain a loyal client base.
Best TL Reviews
I’ve been coming here on & off for a few years. Yesterday morning was definitely a miss. The first time around they didn’t get the design right & the polish looked horrible. The lady who did my feet tried to redo my nails & they were worse. Won’t be coming back EVER !!! I don’t recommend!!! Green was first then French.
I only get a pedicure done here. I wish they get better speaking workers. A Spanish lady did my nails. I thought she said 21 dollars. I gave her 25 I waited for my change for 15 minutes. I ask the supervisor how much is a pedicure. She said 20 she said her worker only gave 20 her I guess she I thought I top her but I did get my 5 dollars back. I only deal with elizabeth nj or west orange nail salon. Because they will rip you off downtown newark .
Staff is ok, but my nails literally lasted 1 week! I'm talking a full set acrylic that just started falling apart after 1 week! Wasted money. Never going back there
The best nail salon I've ever been to- I've lived all over the country/ the world, so that's saying a lot! They are amazing and so sweet. They did a goog job!!! Highly recommend!!!
I come here for one person only. I love how she takes her time and does not rush. She does my pedicure perfectly and also my nails. If she were to leave I would hunt her down! Lol
Mary and Marilyn does great nails!!
Very professional business. The ladies were amazing and very friendly. Best customer service I have received in a long time. Thank you ladies. Keep doing great business
they tect did a horrible job and just kept trying to convince me that my nails ???? was done perfect. I will never go back. P.S. the acrylic was so think my finger hurts from her filing it down.
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Natural Nails Info
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Opening Hours
| Monday | 08:30 AM - 08:00 PM |
|---|---|
| Tuesday | 08:30 AM - 08:00 PM |
| Wednesday | 08:30 AM - 08:00 PM |
| Thursday | 08:30 AM - 08:00 PM |
| Friday | 08:30 AM - 08:00 PM |
| Saturday | 08:30 AM - 08:00 PM |
| Sunday | 09:00 AM - 06:00 PM |
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11. Wally's