Quick Facts About Queen NAILS
Queen NAILS place is a nail salon that has received both positive and negative feedback. In order to evaluate their strengths and weaknesses, we will examine the comments left by customers.
One of the main strengths of Queen NAILS place is the quality of their work. Multiple customers have expressed their satisfaction with the services provided. They mention that the salon does a fantastic job at nail treatments, including gel manicures and pedicures. The attention to detail is also praised, indicating that the staff pays close attention to the client's preferences and delivers according to their expectations. This commitment to quality work is a significant asset for Queen NAILS place.
Another evident strength is the friendly and personable nature of the staff. Customers have mentioned that the whole family who runs the business is very nice and professional. The family-oriented environment is appreciated by clients who enjoy the opportunity to have their nails done together with their loved ones. This positive atmosphere and friendly approach contribute to a pleasant experience for the customers.
Cleanliness is also a strength of Queen NAILS place. One customer specifically mentioned that the facility is super clean, which is crucial for any nail salon to maintain a good reputation. The importance of cleanliness cannot be overstated, as it ensures the safety and well-being of the clients.
In terms of weaknesses, one issue that stands out is the wait time. While several customers have commented positively on their ability to get an appointment or walk in without waiting, there is one comment that strongly criticized the salon for a long wait time. This inconsistency in wait time could be a weakness for Queen NAILS place, as it may lead to customer dissatisfaction or inconvenience.
There is also a negative comment regarding the quality of acrylic nails. The customer mentioned that they had a bad experience with thick, chunky, and uneven acrylic nails that looked terrible. Additionally, they suspect the use of illegal MMA substances, which caused significant damage to their natural nails, with one even being completely lost. This highlights a potential weakness in the salon's expertise and execution of acrylic nail services.
Another significant weakness pointed out in the comments is poor customer service. One person mentioned that they encountered rude behavior from the staff, who were speaking their own language in front of customers and were perceived as talking badly about them. Furthermore, this customer mentioned an incident where their religious preference was not respected, resulting in a loud refusal to provide service. Such incidents can seriously damage a salon's reputation and lead to customer loss.
In conclusion, Queen NAILS place has various strengths such as the quality of their work, friendly staff, and cleanliness. However, they also have notable weaknesses, including inconsistent wait times, potential issues with acrylic nails, and poor customer service. Addressing these weaknesses by focusing on reducing wait times, improving expertise in acrylic nails, and promoting respectful and inclusive customer service could greatly enhance the salon's reputation and customer satisfaction.
Best TL Reviews
They always do a wonderful job! I won’t go to anyone else. They are an amazing family business!
The whole family is very nice, personable, and does fantastic work... I absolutely love what little sister has done for my nails
Will definitely be back! They were able to squeeze me in for a much needed pedi. Facility is super clean, staff is sweet, & my feet feel amazing!
Love coming here always get great service and always get to sit next to my sister and get our toes done together very professional staff
Best place to get your nails done! They are so friendly & pay attention to detail. I love my nails & am definitely going back!
It’s does not matter if you make an appointment here you will still end up sitting there waiting for an hour. I used to just get gel manicures and it was fine and then I decided to get a full set and they where so thick and chuncky and uneven they looked terrible. And to top it off I’m pretty sure they used illegal MMA substancess on my nails because I could not get them off for like 3 months no matter how much I filed and cut them down and it was to the point where I ended up completely losing one of my whole natural nails because of whatever they used on my nails. Would not recommend acrylics here
The nail salon I normally use is no longer in business. With my wedding coming up this weekend, I was nervous to try a new salon. My friend recommended Queen Nails. I was able to walk in without having to wait. The girl who did my nails was super nice. I love how she took her time & was detail oriented. This is the best gel manicure I’ve ever gotten & I’ll definitely be coming back!!
Very rude people, they talk in their own language in front of you, it’s obvious they are talking bad about you. I called in to have my nails done and the lady said I could come now. So after an hour of waiting a man comes to do my nails and I said I would prefer that a lady works on me ( because my religion) and she simply yelled from a distance we can not do your nails, and didn’t care at all. Worst customer service ever. These people have no respect.
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Queen NAILS Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
How to go there
Location
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