Quick Facts About New Dorp Nails
New Dorp Nails place has both strengths and weaknesses based on the comments provided. In order to fully analyze the strengths and weaknesses, we will take into consideration the different aspects mentioned such as customer service, quality of work, pricing, and professionalism.
Starting with the strengths, one commenter mentioned that the overall staff at New Dorp Nails is professional and courteous. This suggests that the employees at the salon are polite and provide good customer service. Additionally, another customer complimented a specific technician named Ivy, stating that she was professional and did a great job. This indicates that there are skilled technicians at the salon who can deliver a satisfactory service.
Another positive aspect of New Dorp Nails mentioned by a regular customer is that the place is clean. This is crucial for any nail salon as cleanliness and hygiene are important factors for customers when choosing a salon.
Moving on to the weaknesses, a commonly mentioned aspect is the quality of work. Multiple customers expressed dissatisfaction with the nail jobs they received. One customer specifically mentioned that the nails were laid on too thickly and did not meet their requested style. Another customer even had to fix their nails at home after leaving the salon. These comments indicate that the quality of work at New Dorp Nails may be inconsistent and not up to standard.
Another weakness mentioned by a customer is the pricing. They mentioned that they felt they paid too much for their service. This suggests that the salon may have higher prices compared to other nail salons in the area. Price is an important consideration for customers and if they feel that they are not getting value for their money, they may choose to go elsewhere.
Customer service is another area where New Dorp Nails received negative feedback. One customer mentioned that they felt like they were in a factory and that the technician was working quickly to serve as many customers as possible. Another customer mentioned rude behavior from a technician and disrespectful treatment towards their elderly mother. These comments suggest that there may be issues with how the salon prioritizes customer satisfaction and treats their clients.
Furthermore, there were complaints about appointment scheduling. One customer mentioned that their appointments were given to other people without their knowledge, indicating a lack of organization and communication within the salon. This could lead to frustrated and dissatisfied customers who have their appointments rescheduled with technicians they do not prefer.
In conclusion, New Dorp Nails place has a mix of strengths and weaknesses based on the comments provided. While the salon has been praised for its cleanliness, professionalism, and courteous staff, there are concerns about the quality of work, pricing, customer service, and appointment scheduling. It is important for the salon to address these weaknesses in order to improve overall customer satisfaction and attract and retain more customers.
Best TL Reviews
A mediocre nail place. I have my regular nail salon, but just want to give it a try...just for a kick. Yeah! like I was thinking before. I felt like I was sitting in a factory, technician who did my nails was working so quickly like she was on the clock and has to work back to back to take as much customers as she can. I felt like I was in a factory instead of a nail salon. The quality of the work was just so so. If you already have your nail place to go and you like it, don't change!...lol
Michelle was the name of the lady who did my nails and it was the absolute worse nail job ive ever had. The gel was laid on so thick and the nails on my right hand looked so bad. I also asked for my nails to be sharper, like almond, and they still were coffin. I had to fix them when I got home, super unhappy and biggest waste of $70. Would never recommend this salon to anyone.
If I can give 0 star ⭐️ I will do it , this is the worst salon i have been to in my entire life, I went there 2 times the first one was bad my nails was the ugliest, but I came back today because I had no choice it’s close to my house , I regret badly I came late but she took me and there was 2 others women doing there nails , after she took off my old gel powder and put the extensions she said you have to do short nails because it’s late I told her no I’m not gonna pay for nails that I don’t like I want long nails , then she said I’m not gonna do it for you and she took off all the extensions that she put earlier and let me go with no nails on , waist of time , not professional and not polite . The manager was there and he didn’t say anything no even sorry.
I have been going to this place for many years. I gave a 5 star review because overall everyone there is kind, the girls do a great job and the place is clean. Though a girl named Michele did my 81 year old moms manicure. My mom smudged one nail and when I asked her to please fix it she came over abruptly was very unkind & disrespectful. The nail looked just as bad after she fixed it. I will not tolerate this kind of service and disrespect towards my mom. I know the owner who was not there today though will be calling to report her. So if you go there stay away from Michele. Ivy did my mani and was so pleasant, kind and did a wonderful job on my nails.
Very bad experience
Not recommend
Rude , very bad work ,
Picture after i ask them to redo it
I wish i have pictures before redo
I had a nice Lady Ivy . She was very professional and did great job. I only got my nails acrylic tips nothing else and paid $64.25 without tips ended up pay too much.
I can’t keep up with the prices going up
I am a regular customer. I made appointments for specific times, at opening, and technicians for manicure and pedicure. Got there and both appointments were given to other people!!! My name was whited out in book and my appointments were rebooked with the horrible technicians nobody wants. Woman acting in charge was absolutely obnoxious. Don’t go here. They treat regular customers like dirt.
This particular location is awesome and the women are all professional and courteous.
New Dorp Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 06:30 PM |
| Sunday | 10:00 AM - 06:00 PM |
How to go there
Location
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