Quick Facts About New Era Barber Shop
Strengths:
1. Easy to get an appointment: Many customers appreciate the convenience of being able to easily schedule an appointment, especially for those who prefer not to wait in line or have specific time constraints.
2. Friendly staff: The comment mentioning the friendly staff indicates that the barbershop has a welcoming atmosphere, which can contribute to a positive customer experience.
3. Good haircut: There are multiple comments complimenting the quality of the haircuts received at New Era Barber Shop. This indicates that at least some of the barbers are skilled and capable, providing customers with satisfactory results.
4. Positive experience from a senior customer: The senior customer from Canada left a positive review, expressing satisfaction with the service and price, which suggests that the shop is capable of catering to a diverse range of customers.
5. Online presence: The fact that customers have the ability to leave comments and reviews online indicates that the barbershop actively engages with its customers, allowing for feedback and potential improvements.
Weaknesses:
1. Lack of acknowledgment: The first comment mentions that upon entering the barbershop, no one acknowledged the customer's presence. This lack of attention to customers can create a negative impression and lead to frustration.
2. Unprofessional behavior: The same comment highlights unprofessional behavior such as barbers taking smoke breaks and engaging in conversation while customers wait. This can be seen as disrespectful and demonstrates a lack of professionalism and consideration for customers' time.
3. Poor haircut quality: Negative comments remark on the poor quality of haircuts received at the barbershop. Whether it is due to improper technique or lack of skill, these comments suggest that some barbers are not delivering the desired results.
4. Vandalism incidents: The comment about employees vandalizing a customer's car raises concerns about the professionalism and ethics of the staff. Such incidents can seriously damage the reputation of the barbershop and discourage potential customers from visiting.
5. Inconsistent experience: While some customers have had positive experiences at New Era Barber Shop, others have had extremely negative experiences, such as the customer who claimed it was the worst haircut they have ever received. This suggests a lack of consistency in the quality of service provided by the barbershop.
To address the weaknesses, New Era Barber Shop should prioritize customer service and improve the overall professionalism of the staff. This can be achieved by ensuring that customers are acknowledged upon arrival, minimizing wait times, and creating an atmosphere that focuses on customer satisfaction. They should also address any concerns or allegations of misconduct, such as the vandalism incident, to maintain a positive reputation. Additionally, it is crucial for the barbershop to invest in training and development for their staff to ensure consistent and high-quality haircuts. By addressing these weaknesses and focusing on providing excellent customer experiences, New Era Barber Shop can improve its reputation and attract more satisfied customers.
Best TL Reviews
Not worth trying. I walked in this evening, 4 barbers with 4 clients, firstly no one acknowledged that I walked in, secondly I sat there for 15 mins while 1 barber was done & went out to smoke, after about 5 mins another client left & that barber went out & both barbers were having a conversation. I stayed sitting for about 30 mins assuming once they both get in would acknowledge me. Both barbers come in & one started to groom the other barber & I hearing when is the concert.
Why work & f…up reputation. I just moved here, wouldn’t recommend to anyone!! P..o..ss
Worse fade I ever got. He didn’t use the blade. You can still see the line across my head from the “fade” he gave me. Lucky idk his name because I’ll blast him on here. Food for thought NEVER sit in a chair that’s open for walk-ins. He’ll butcher your hair!
Friendly staff nice place. Easy to get an appointment for bald guys like me.
I have them on camera about 4 employees here vandalizing my car they are low ballers!!! They're lucky I'm not pressing charges, just make sure you go with Uber if your going to cut your hair and not YOUR CAR, (my car has cameras thru all 5 windows)
Must come and visit, great hair cut
I would give 0 stars if I could. Been getting my haircht for 30 years now. Easily worst haircut I have ever received. 0 fade, can see the line in the head. Further, the lady straight up just butchered my hair. It isnt even anywhere. Worst $30 i have evetr spent in my life, total wrip off. Bring your money elsewhere.
I finally found a good barbershop Angel did my cut... you wont be disappointed.
Senior from Canada. Excellent service; very impressed with Will; great price plus a top notch haircut
Place Pictures
New Era Barber Shop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
How to go there
Location
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