Quick Facts About Number 1 Nails
Number 1 Nails seems to have several strengths based on the comments provided. One of its strengths is its location. It is conveniently located close to Fort Knox and in a pretty neighborhood area. This makes it easily accessible and appealing to potential customers in the vicinity.
The comments also highlight the excellent customer service provided by the staff at Number 1 Nails. Customers mention being greeted promptly upon arrival and experiencing short wait times. The employees are described as talented and taking their time to ensure a high-quality pedicure or manicure. This attention to detail and dedication to customer satisfaction is a significant strength of the salon.
The affordability of the services is another strength that customers appreciate. One customer compared the prices to other nail salons in the area and found Number 1 Nails to be competitively priced. This affordability makes it an attractive option for customers who want high-quality services without breaking the bank.
Additionally, the positive comments mention the cleanliness and organization of the salon. This is an important factor for customers who prioritize hygiene and a pleasant environment. A clean and organized salon creates a more professional and inviting atmosphere for customers.
Another strength identified by the comments is the talent and creativity of the staff. One customer mentioned wanting a specific nail design, and the technician not only replicated it but exceeded their expectations. This demonstrates that the staff at Number 1 Nails are skilled and capable of providing unique and personalized services.
However, it is also important to address the weaknesses identified in the comments. One recurring issue mentioned is a lack of transparency in pricing. Customers reported being surprised by additional charges for gel polish or nail removal that were not initially communicated. This lack of upfront pricing information can lead to frustration and feelings of being misled, undermining the positive customer experience.
Another weakness pointed out is a lack of attention to detail in the services provided. One customer mentioned that their foot was excessively filed during a pedicure, causing pain and discomfort. This suggests that not all technicians are equally skilled or careful in their work, potentially leading to inconsistent experiences for customers.
A customer also mentioned an issue with overcharging for services. They claimed that they were charged more than they should have been based on the service they received. This suggests a potential lack of transparency in pricing or a miscommunication between the customer and the salon.
In summary, Number 1 Nails has several strengths, such as its convenient location, excellent customer service, affordability, cleanliness, and talented staff. However, there are also weaknesses to address, such as the lack of transparency in pricing and inconsistencies in the quality of services provided. By addressing these weaknesses and maintaining their strengths, Number 1 Nails can continue to attract and satisfy customers in the future.
Best TL Reviews
Number 1 Nails is in a close location to Fort Knox & a pretty neighborhood area. Walked in with a group of 3 and quickly greeted. Short wait. Was clean and organized. Went with the deluxe pedicure which was fabulous!! Prices are right on point. The lady giving me a pedicure took her time and put me in a relaxed state of mind. Great customer service & pedicure turned out great. Highly recommend.
They are very talented and I’ve never had an issue coming to this nail salon. I got a deluxe spa gel pedicure and paraffin gel manicure. She took her time and did a great job.
I called around to other nail places because my nail salon was closed, everywhere I called wanted $15 per child. One place wanted $25 per child and all they wanted was there nails polished, I called #1 nails and they only charged me $5 per child, which keep in mind I had My 3 girls and my niece, I'd say this is the best $40 I spent that day, and in case anyone is wonder, each of the girls gave there person a $5 tip. ????
The first time I came here, it wasn’t that bad. My second time around though, I’m not a fan and won’t be returning. The lady that did my pedicure filed a callus I had on the side of my foot so much that it caused my foot to split and it hurts so badly to walk on. I have 2 kids and am pregnant while working full time so self care on my feet have been on the back burner and they were definitely in need of some work, but I feel that she overdid it and because of that it hurts something fierce. I have to walk on my heel rather than flat foot because of it. To top that off, charging someone to remove gel polish I found out is pretty common so it’s not really an issue, I usually go to 2 other places that don’t charge me, but the fact that I wasn’t told in the beginning I was going to be charged for her using an electric file to remove the polish at all until the end, AFTER she charged my card already and I saw the price was higher and had to ask about it is frustrating and misleading. To top it off she pulled my card out too quickly when charging it so because of that she had to redo it and I was double charged and will have to now wait for the charge to clear and the money to go back into my account. $144 pulled from my account for one pedicure. Overall frustrating. There are far better places than here, I wish I had just went to my normal salon instead.
Went in to have my acrylic nails removed and an overlay done on my natural nails and my 10 yr old a fill in. Charged me 100.00 when mine was 45.00 and my daughters should have only been 25.00. They told me she had 4 nails broke off and one was to long. We walked in and all 10 of my daughters nails were there and all 10 were the same length because we just had our nails done there 2 weeks before. So they charged me 30.00 more than they should have because I was getting my nails done at a different station. Never again. I really liked this place before this time but I will not go back.
I LOVE THIS PLACE!!! Prices are so good. Service, 10/10. Never going anyone else omg
Good work but not forward with pricing. She told me a pedicure was $35 then charged me $57 and said she didn’t tell me it was extra for gel polish then laughed when I was like asked why she didn’t tell me about a $20 upcharge
I went in wanting a galaxy look done. She looked at the picture and said she would do on a test nail to see if she could do it first. I have to say that my nails came out looking better than the picture I showed. She took her time which I appreciated and I could tell that she enjoys what she does. She was just as excited for my nails as I was. I definitely recommend #1 Nails.
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Number 1 Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | Closed |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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Location
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