Ocean nail spa

+1 203-265-3077

970 N Colony Rd, Wallingford, CT 06492 United States of America

Open Today: -

Quick Facts About Ocean nail spa

Ocean nail spa has received a mix of positive and negative comments, providing both strengths and weaknesses of the salon. In this analysis, we will explore these comments to gain a comprehensive understanding of the strengths and weaknesses of Ocean nail spa.

Starting with the strengths, many customers have praised the salon for the quality of their work. One customer mentioned always receiving compliments on their hands and nails after visiting Ocean nail spa. This indicates that the salon provides excellent nail services and produces aesthetically pleasing results. Another customer mentioned being happy with the work put in by the staff, which suggests that the salon takes pride in their services and ensures customer satisfaction.

Several positive comments also highlighted the friendly and accommodating nature of the staff at Ocean nail spa. Customers mentioned that the people who run the salon were super nice, and one customer was promptly sat for their pedicure after being asked to come back in an hour. This implies that the staff values customer service and strives to create a pleasant and comfortable environment for their clients.

Affordability was mentioned as another strength of Ocean nail spa. One customer praised the salon for offering the best cost compared to other salons. This indicates that Ocean nail spa provides value for money and offers competitive prices to their customers. Additionally, another customer appreciated the punch card system that allowed them to receive $10 off after visiting the salon 10 times. This loyalty program shows that the salon rewards its customers and encourages repeat visits.

Cleanliness was highlighted as a positive aspect of Ocean nail spa. A customer mentioned that the place was very clean, which is important for maintaining hygiene standards in a nail salon. This suggests that the salon prioritizes cleanliness and provides a sanitary environment for its customers.

Moving on to the weaknesses, a few comments indicated that customers had negative experiences at Ocean nail spa. One customer described it as the worst nail salon they had ever been to, expressing disappointment in the quality of the service provided. Another customer mentioned that their nails came out looking terrible, citing issues with thickness and improper shaping. These comments suggest that there may be inconsistencies in the quality of the services provided at Ocean nail spa.

Long wait times were mentioned as a weakness of the salon. One customer stated that they had to wait for almost two hours with an appointment, which indicates a lack of efficient scheduling or understaffing. Another customer mentioned being in the salon for a total of three hours, which can be considered excessively long. These comments imply that the salon may struggle with managing their appointments and ensuring timely service.

Inconsistencies in the skill levels of the technicians were mentioned as a weakness. One customer mentioned having a great experience with a specific technician, while another customer commented that the salon seemed to have all new people and their nails did not turn out well. This indicates that there may be a lack of consistency in the skill sets of the technicians at Ocean nail spa.

In conclusion, Ocean nail spa has strengths such as the quality of their work, friendly staff, affordability, and cleanliness. However, there are weaknesses related to inconsistent service quality, long wait times, and issues with technician skill levels. It is important for the salon to address these weaknesses and work towards providing consistent and high-quality services to enhance customer satisfaction.

Best TL Reviews

I ALWAYS get compliments on my hands & nails ???? ☺️ I love this nail salon, it's the best in all aspects, cost, service, & cleanses. I always leave happy going there & really appreciate the work they put in!

The people who run this place are super nice. They told me to come back in an hour and when I did I was promptly sat for my pedicure. The deluxe spa pedicure is such a deal! It was super relaxing and wasn’t rushed like some places. I loved every minute of it.

It was my first time going to Ocean Nails. Jay did really very great job!! I loved my nails so much. Would coming back for sure

Worst Nail Salon I’ve ever been too! Save yourself the heartache and money. I was there last week they left my nails looking terrible and made me wait with an appointment for almost 2 hours. I own a business and I send my girls there and they had the same experience I’m completely embarrassed and they also didn’t take one of them at all. She speaks same language as them heard them say “Tell her an hour I don’t want to take her”. Disgusting. Should not be in business at all.. honestly place down the street called “Girls Nail Cave” way better. I just got all my family a gift card there and they are very nice kind sweet. Great service ❤️

The tech's seemed nice, but my friend and I went to get our nails done together, and they came out terrible! They were extremely thick, and not shaped right. I wanted almond shape and they came out looking like circles..We got the powder and she dipped each nail probably 6 times each..

First time getting uv gel nails. I went with my mom and treated her for her birthday. Very clean place and my nails look great. Only complaints is in a few places my nail is lacking nail polish and there is a small gap between the nail and my cuticle. It was $65 each which I didn't think was bad at all and took about an hour, they were very efficient. I got exactly what I asked for on terms of shape and length which I was very happy about. They also gave me a punch card so when I go 10x the next time I will get $10 off. I was very appreciative of that! They gave me a little massage and all around their service was pretty good. I will be coming back for a refill! I recommend if you want uv gel nails, but I cannot speak on any of their other services since I did not get them. Definitely worth checking out.

I’ve never left a nail salon this upset. Usually it looks perfect and I’m in and out. I’ve been coming here for about 2 years. I was in here for a total of 3 hours. Sns dip was completely bumpy and some nails have crisp even lines while others don’t. My toes have never looked like this the last time I went. All lines are uneven and messy. It’s all new people I believe. I paid around 100. Really disappointed.

Love this place! I’ve tried a few other salons and always regret it because they’re never as good as Ocean Nail. They pay amazing attention to detail.