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On point barbershop

(509) 619-9088
1424 N 14th Ave Pasco, WA 99301
Open Today: 10:00 AM - 07:00 AM

Quick Facts About On point barbershop

Strengths:
1. Positive customer experiences: Despite a few negative comments, there are several positive reviews of customers who were satisfied with their experience at On Point Barbershop. This suggests that there is potential for the barbershop to provide a high-quality service to its customers.
2. Talented barbers: Some customers specifically mentioned that they had great experiences with certain barbers, such as Raquelita and Carina. This indicates that there are skilled individuals working at the barbershop who can provide excellent haircuts.
3. Attention to detail: One customer praised the stylist for taking the time to explain different techniques and styles and incorporating them into their haircut. This shows that the barbershop values providing a personalized and attentive service to its customers.
4. Child-friendly environment: A customer mentioned that Rosie does a great job cutting their children's hair, even though they are usually fidgety and impatient. This indicates that the barbershop has a welcoming and comfortable atmosphere for families, making it a good option for parents looking to get their children's haircuts.
5. Amenities: The barbershop has a comfortable waiting area with vending machines, coffee, and a large television. This adds to the overall customer experience, providing a pleasant and enjoyable environment while waiting for a haircut.
Weaknesses:
1. Inconsistent quality: Multiple customers mentioned receiving subpar haircuts from certain barbers, such as Rachel. This inconsistency in quality can negatively impact the reputation of the barbershop and lead to dissatisfied customers.
2. Rushed service: A few customers mentioned feeling rushed during their haircuts, suggesting that some of the barbers may prioritize speed over precision. This can result in uneven haircuts and unsatisfied customers.
3. Long wait times: One customer mentioned that walk-ins have a long wait time at the barbershop. This can be a significant drawback for customers who prefer or need to walk-in without an appointment, potentially leading them to seek services elsewhere.
4. Lack of organization: One customer commented that writing their name on the waiting list was futile as they were not called up for a haircut until a barber felt like working. This lack of organization can lead to frustration and a negative perception of the barbershop's efficiency.
5. Negative incident unrelated to the service: One customer mentioned that they did not actually have a haircut at the barbershop but stopped by due to an accident. While this is not directly related to the barbershop's strengths and weaknesses, it is worth noting as it does not provide any insight into the quality of their services.
In conclusion, On Point Barbershop has the potential to provide a positive customer experience with its talented barbers and attention to detail. However, there are areas of improvement needed, such as ensuring consistency in quality, addressing rushed service, reducing wait times, and improving organization.


Best TL Reviews

Been here twice this year (2022) thought they'd get better but nope. First off don't bother writting down your name on the waiting list. Whenever a barber feels like working you'll get asked to come up for a cut. Rachel helped me and at one point I thought of taking over my own haircut. Anyway you'll probably get a better fade at great clips the way Rachel cut my hair.
Safe to say I'm never giving this place a chance.
It’s okay, last time I went there I asked for a fade and the sides weren’t even lined up, one was higher than the other not only that one of the sides wasn’t even faded like they forgot to fade that side, they also forgot to line up one of the sides of my hairline, I wouldn’t recommend this place, most of the workers rush too much like they’re only doing it to get quick easy cash
I got my haircut by Raquelita and she was amazing!! Definitely going back.
Among the best I have ever ❤ had. I come all the way from California to get this clean a haircut. Lalo is the bomb ????
Went in with my older shaggy hair. The stylist was very helpful. Took the time to explain the different techniques and styles. Then incorporated a couple of themßo they fit me. Definitely glad I stopped in.
Rosie does a great job barbering my 2 boys. They are pretty fidgety and impatient. She cuts their hair quickly and makes there experience as comfortable as possible. I like that they have air pressure nosals at every station for hair removal. Only reason I rate this spot at four stars is because walk-ins are a long wait. Still, they have a comfy waiting area with vending machines, coffee and a large television.
I didn't go to the barber shop, I'm bald and shave my own head. I had an accident in front of the barbershop, that is why I stopped there, goggle!!!
Carina is my preffered barber but everybody does an excellent job. The name exactly explains how you will come out. I love telling my friend, "Let's go get out hair On Point?" The name is awesome lol go in and ask for Carina!

On point barbershop Info

Amenities

Health & safety
  • Staff required to disinfect surfaces between visits
  • Staff get temperature checks
Planning
  • Appointments recommended
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Wheelchair accessible parking lot
Amenities
  • Restroom

Today

Opening Hours

Thursday 10:00 AM - 07:00 AM
Monday 10:00 AM - 07:00 AM
Friday 10:00 AM - 07:00 AM
Sunday Closed
Wednesday 10:00 AM - 07:00 AM
Tuesday 10:00 AM - 07:00 AM
Saturday 09:00 AM - 06:00 PM

How to go there

Location