Quick Facts About STV Nails
STV Nails place has both strengths and weaknesses, as indicated by the comments provided.
Starting with the weaknesses, one of the major concerns raised by multiple customers is the lack of cleanliness. The floors were dirty, and one customer specifically mentioned that their station was not cleaned after the previous client. This suggests a lack of hygiene practices, which is a significant weakness for a nail salon. Additionally, one customer mentioned that the nail technician did not wash their hands before working on them, which is a basic requirement for any professional salon. Another hygiene issue was the use of a dirty disposable nail file on a customer while their fingers were bleeding. This not only increases the risk of infection but also shows a disregard for the customer's well-being. Furthermore, the absence of state board licenses posted on any of the stations is a violation of the requirements in Arizona, undermining the legitimacy and professionalism of the salon.
Another weakness pointed out by customers is the lack of attention and care from the nail technicians. One customer complained that the technician was on their phone a lot, which is unprofessional and indicates a lack of focus on the customer. Another customer mentioned that their nails looked bumpy, and despite complaining, the technician only offered a touch-up at an additional cost. This shows a lack of responsibility and willingness to rectify mistakes, which is a weakness in terms of customer service.
Moving on to the strengths of STV Nails place, some customers had positive experiences with their nail technicians. They specifically mentioned the friendliness, knowledge, and attention to detail of the technicians. One customer even praised a specific technician named Thien for his sweet nature, patience, and consistent quality in both nail and waxing services. This suggests that there are skilled and dedicated professionals working at the salon, which is a strength for attracting and retaining customers.
In terms of the actual nail services, customers had mixed opinions. Some customers were satisfied with the outcome, mentioning that they loved their nails and the way they were done. One customer even expressed confusion as to why the salon has bad reviews because their nails always turn out great. However, there were also customers who expressed disappointment in the quality of the services. One customer mentioned that their nails did not look as good as they expected, particularly in the cuticle area. Another customer complained that it took an hour and a half to do a full set and the quality was not up to par, despite the high price paid. These varying experiences suggest that the quality of nail services at STV Nails place may be inconsistent, which is a weakness as it can lead to customer dissatisfaction.
In summary, STV Nails place has weaknesses in terms of cleanliness, hygiene practices, customer service, and consistency in service quality. However, there are strengths in terms of the friendliness and skill of some technicians. Improvements in these weak areas would be essential for the salon to provide a consistently positive experience for its customers.
Best TL Reviews
Love the color and shape but my fingers have never been so cut up before. The red lines are pointing to the cuts from the dremel. The floors were dirty, the station I was sat at wasn't cleaned after the last client. My nail tech came in from outside and didn't wash their hands before working on me. A cut up pool noodle was the arm rest, I get it times are tough but why not cover it with a towel and make it look semi decent. Nail tech used a dirty disposable nail file on me while my fingers were bleeding, didn't throw the file away instead the nail tech put it back in their kit. Nail tech was also on their phone A LOT, more than I've ever seen. Didn't wear gloves other than for the acrylic application and again, never washed their hands. I also didn't see any state board licenses posted on any of the stations, that's a requirement in Arizona. I paid $45 for my nails which was a fair price but not a fair price to have cut up fingers that hurt and are prone to infection. I would advise you to do your research and maybe do a walk in and observe a nail salon before committing to one. I've been getting my nails done for at least 10 years and I've never been this cut up ever.
I went into this location for a fill. The gentleman did my fill and despite the fact I complained about the quality, he reassured me the nails looked good. I paid $45 for the fill and decided this was unacceptable. I called after about an hour and spoke to the guy that did my nails. I told him once again my nails looked bumpy and he said he could “touch them up” but that’s it. If I wanted to take the color off… I’d be charged!!! Ya…. No thanks!!!! This place deserves ZERO ⭐️
Loved my nails ???????? Thank You Cristy! Love the way you work ❤️
All in all, this nail place was alright. They did a pretty good job on my nails, although the cuticle area didn’t come out looking quite as good as other places I’ve gone to in the past. The nails techs were all friendly, but the overall spa wasn’t very clean, or at least as clean as I usually like. I’ve included pics of there services & prices.
Went with a friend. I loved how hers looked in the past so we went together her next visit. I loved how my nails came out. We got them done side by side. I showed the tech a photo of what I wanted. My tech didn't speak much unless asking for some input. But that was OK I was more into talking to my friend. My full acrylic set was 43$. I thought it was a little much but I really loved the job. Will be going back.
Friendly, knowledgeable, and attention to detail! He did a fantastic job with the dip powder. I don't know why this place has bad reviews everytime I go my nails are on point!
Took 1Hour30min to do a full set and it was not even good. She said I took long so I'll rub your arms with lotion I got a gel nail polish. All though she was very nice the quality was very disappointed for the 45$ I paid.
Love Thien! He is so sweet and patient. Never disappoints, always does an amazing job with nails and waxing!
Place Pictures
STV Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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