Quick Facts About Paris Nails
Paris Nails is a nail and beauty salon that has received both positive and negative feedback from customers. In order to fully assess the strengths and weaknesses of the business, we will analyze the comments provided.
Starting with the strengths, multiple customers praised the quality of service they received at Paris Nails. One customer particularly highlighted the husband's excellent pedicures and the wife's exceptional nail and eyebrow work. This demonstrates that the salon has skilled and talented technicians who can deliver satisfactory results to customers. Additionally, the customer who had been hesitant to find a regular place for four years expressed that Paris Nails has now become their go-to salon, indicating a high level of customer satisfaction.
Another strength of Paris Nails is the fast and efficient service mentioned in one of the comments. This shows that the salon values efficiency and respects the time constraints of their customers. The fact that they were able to accommodate a customer during their lunch break and complete the service in less than 45 minutes demonstrates their ability to provide timely service.
The reasonable prices mentioned by one customer is yet another strength of Paris Nails. This signifies that the salon offers competitive pricing, which can be an appealing factor to customers who are looking for quality service at an affordable cost. It also suggests that the salon understands the importance of offering value for money to their customers.
Moving on to the weaknesses, some comments highlight issues with customer service. One customer mentioned that the owners were nice and friendly, but other customers felt that the staff was rude and displayed negative energy. Multiple customers expressed their dissatisfaction with the way they were treated, particularly when asking questions or addressing concerns. This inconsistency in customer service indicates a weakness in the salon's ability to maintain consistent and positive interactions with their customers.
Another weakness mentioned in the comments is regarding appointment availability and wait times. While one customer praised the ability to avoid long wait times by making an appointment, another customer mentioned that the salon was understaffed and had long wait times. This inconsistency could be an indication that Paris Nails may struggle with effectively managing their appointments and ensuring smooth operations.
Additionally, one customer expressed disappointment with the service quality when a different technician performed their nails. This suggests that the salon's quality of service may vary depending on the technician, indicating a potential lack of consistency in training and standards.
Lastly, one customer shared their negative experience with the wife, who was rude to them and refused to take their appointment. This particular incident highlights a major weakness in customer service and professionalism, as it is crucial for businesses to treat all customers with respect and address their concerns politely.
In conclusion, Paris Nails has several strengths, including skilled technicians, fast and efficient service, and reasonable prices. However, weaknesses in customer service, inconsistency in wait times and appointment availability, and variations in service quality suggest areas where the salon could improve. It is important for Paris Nails to prioritize consistent and positive customer interactions, invest in training to ensure uniform service quality, and effectively manage appointment scheduling to provide a better overall experience for their customers. By addressing these weaknesses, Paris Nails can enhance its reputation and further establish itself as a reputable nail and beauty salon.
Best TL Reviews
I ABSOLUTELY LOVE PARIS NAILS ???? the husband always does a great job on my pedicure & the wife ya know slayssssss my nails everytime ???????? & I've seen her do awesome on everyone's eyebrows! I've NEVER been dissatisfied coming to them HIGHLY recommended !!!!! Some pics to show her work.
Excellent job! I've been here 4 years but have put off finding a regular place. This is hands down my new go to place. Noi (sp?) was so wonderful and personable. We made good conversation and when I had concerns he addressed them perfectly. Prices were very reasonable too. There were some complaints about long wait times but this is 2 people running the show. It's easy to avoid that by just making an appointment.
I love the lady that do my eyebrows that is all I get done there.
Fast, efficient and very friendly
I use to have good relationship with the couple but i start to slow down coming because the husband was rude to me while doing my feet. Then my work schedule changed and i couldn't make it across town and i didn't like how the person was doing my nails. So today i had a day off and i came to Paris where ik they would be done how i like and hoping to make a appointment and some future appointments to match my new schedule. But i told her what I wanted she told me i better go back to who ever did them because she didn't have time for me. I had told i did like who did my nails the reason i made my way over to her she was just rude i will never go back again.
Bad experience not once but twice!! Lady was unfair, seemed like she didnt want to do her job, and will not be going back ever!!
First time I went to this business and I will definitely be going back. The owners were really nice and friendly. I went there during my lunch break and they were able to get me in and out in less than 45 minutes.
I read the reviews but thought I would have a different experience but I was wrong. Although they are capable of doing good work they customer service skills are very very poor! every time I came here they was rude lots of negative energy in there. You can't even ask a simple question w/o they frustrations coming out. Idk how yall still in business.
Place Pictures
Paris Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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Location
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