Quick Facts About Happiness Nails & Spa
Strengths:
1) Some customers have had positive experiences with their nails and feet services. One customer mentioned that they tried multiple nail shops in town and chose Happiness Nails & Spa as their preferred place.
2) Sanitization of equipment is a plus for some customers. One reviewer specifically mentioned that they noticed the salon sanitizing their equipment, which resonated positively with them.
3) There have been positive mentions of specific employees. Sandy was praised for her work with lashes, while Tiffany was described as sweet and did a good job with a customer's feet.
Weaknesses:
1) Inconsistent service quality is a prominent issue. Multiple customers expressed dissatisfaction with their experiences, such as rough treatment, long wait times, and poor customer service. One customer even wanted to leave without paying due to the rough treatment they received during their nail service.
2) Lack of professionalism and empathy were mentioned by some customers. One reviewer mentioned that a male technician repeatedly took phone calls while working on their pedicure, while another customer described a rude response from an employee when they expressed their unhappiness with their nails.
3) There were negative experiences with specific services, such as eyelash lifts. A customer mentioned that their eyelashes looked burnt and were bent after the treatment, expressing their dissatisfaction and stating that they wouldn't recommend getting lashes done at this salon.
4) Issues with the durability of nails were mentioned by a customer who had to return the next morning to get their broken and cracked nails fixed. This suggests that the quality of the nail work may be inconsistent and may not be long-lasting.
Overall, the strengths of Happiness Nails & Spa include positive experiences from some customers, sanitation practices, and the praised work of specific employees. However, the salon has notable weaknesses such as inconsistent service quality, lack of professionalism and empathy from some employees, negative experiences with specific services, and durability issues with nails. These areas of improvement are crucial for the salon to enhance customer satisfaction and build a loyal customer base.
Best TL Reviews
The nails I got were fairly nice but the lady at desk #5 who did my nails yesterday needs a better attitude and to not be so rough. There was a point I wanted to get up and leave without paying, much less tip her. My experience was moderately painful and the way the lady roughly jerked my fingers and threw them down as if she were mad at me was nothing short of infuriating. Chances are slim I will ever go back there again.
If I could give then zero stars I would..... my nails this time turned out HORRIBLE!!!!..... bless the guy who attempted but omg, I sat in the chair what felt like forever and my nails are UGLY!!....tried explaining and didn't realize until he was done. When I paid and told then I wasn't happy the guy was RUDE...
Awesome job I recently moved to Barstow and honestly I tried every nail shop in town before I chose which one would be the one the one I will come back and this one is the best Jo took his time and cared about my feet and the best thing I noticed is that they sanitize their equipment that’s a plus for me I will definitely be back
I showed up and a male did my pedicure but was stepping away to take phone called repeatedly and customer service wasn’t great at all neither . Never again
Sandy was wonderful with the lashes!
Tiffany is very sweet and did my feet very good!
If I could give this place a negative 1 000 I would. They told me the wait would be 20 mins. They immediately put me in a pedi chair. I sat there for an 1hr. Lady starts at 10:29a 10 mins later im done. She scrubbed each foot for 10 secs. Threw some watery lotion on my legs. Thee absolute worst. And for 23 dollars. Never again. Please do not patronize this business
I’ve gotten my nails done here twice with the same person and I did like them, which is why I’m giving 3 stars, otherwise I would give them less. I got an eyelash lift with sandy and honestly, she didn’t do a good job at all. I don’t know how good she is with eyelash extensions, but the lift wasn’t done well. First of all, she wasn’t the most friendly, and she curled my bottom lashes up as well, which ended up braking off. My top lashes looked good at first, but then I noticed that they were literally bent and they looked burnt. I’ll attach pictures. I definitely won’t go back and wouldn’t recommend getting lashes done here.
Wasn't the best and to go back the very next morning for fix on my nails 2 broke one cracked.
Happiness Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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12. Posh Nail