Pro Nails

+1 334-793-3451

3850 W Main St Ste 603, Dothan, AL 36305 United States of America

Open Today: -

Quick Facts About Pro Nails

Pro Nails Place, based on the comments provided, has a range of strengths and weaknesses. In order to analyze and evaluate the strengths and weaknesses of the salon, we will break down the comments and discuss relevant aspects.

Strengths: 1. Skillful staff: Multiple comments praise the staff members, especially Tony, for their skills in providing nail services. Customers appreciate their attention to detail and the fact that they do not rush through the process. 2. Attention to customer preferences: The salon is commended for remembering customer preferences. This indicates that they have good customer service and strive to personalize their services. 3. Variety of mineral powders: Pro Nails Place uses mineral powders for their acrylics, which is seen as a strength since it strengthens nails without causing damage. This demonstrates the salon's effort to provide high-quality products and services. 4. Friendly and accommodating: Customers mention that the staff at Pro Nails Place are friendly and accommodating, allowing customers to walk in without appointments and providing a pleasant experience.

Weaknesses: 1. Inconsistency in services: One customer expressed disappointment with their pedicure, mentioning unevenly cut toenails, a hanging pinky nail, dry and ashy feet, and tired staff members. This suggests a lack of consistency in their services. 2. Poor acrylic nails: Another customer had a negative experience with their acrylic nails, describing them as uneven and with bumps. Additionally, the gel polish used on the nails was already chipping. This highlights a weakness in the salon's ability to provide consistent and high-quality nail services. 3. Lack of cleanliness and organization: A review expressed concerns about the cleanliness and organization of the salon. The customer mentioned that they did not see proper sanitation practices, such as using sanitizers for tools or using disposable pumice stones. This raises questions about the salon's hygiene practices, which can be a significant weakness, especially in the beauty industry. 4. Rushed and unwelcoming atmosphere: A review mentions that the salon felt rushed and unwelcoming, with employees seeming uninterested in providing service. The environment was described as cluttered and uncomfortable. This points out a weakness in the salon's ability to create a peaceful and relaxing atmosphere for customers.

In conclusion, Pro Nails Place has strengths in terms of skillful staff, personalized customer service, and the use of high-quality acrylic products. However, they have weaknesses in terms of inconsistency in services, poor acrylic nails, lack of cleanliness, and an unwelcoming atmosphere. These weaknesses can be detrimental to the salon's reputation and customer satisfaction. It is essential for Pro Nails Place to address these weaknesses by improving their service quality, maintaining cleanliness, and creating a more welcoming ambiance for their customers.

Best TL Reviews

I absolutely love Tony! He does a wonderful job!! I highly recommend!! I’m so excited to show off my Mickey nails!!

The entire staff was great, with attention to detail all around. This is the first place I have been to, that did not make it feel rushed, made sure not to be rough with nails and cuticles when manicuring, filing, smoothing ect. I will definitely be back!!!

I never ever get a pedicure. Maybe once a yr for my birthday. So I was super excited that I had extra money from working a new second job to be able to get it done. I suppose thats why I was so disappointed! The toe nails weren't cut even. My pinky nail was hanging off. I had polish on my toes and my feet looked dryer and more ashy than when he started. He seemed like maybe he was tired. I guess thats why I didn't say anything to him about. I should have listened to the other reviews. They were friendly and allowed me to walk in with no appointment.

Worst experience I’ve ever had. Nails look nothing like the picture. My nails are uneven, have bumps in them. The man who did my pedicure was amazing, but my acrylic nails are horrible. Nails aren’t the same length, the paint(gel) is already chipping.

This is by far the best place in town to get your nails done! Even if I go months without a visit, Tony always remembers me and my nail preferences. He's personable and has also given me nail/skin care advice.

They use different mineral powders for the acrylics that strengthen your nails without cracking or damaging your natural nail as badly as others i have tried in Dothan!

(Thanks Pro Nails and Tony for taking care of my nails for 2+ years now!)

We took my sister here as a walk in to prepare her nails for her 21st birthday, they got going fast and had three of us out in less than two hours! Friendly staff and relaxing pedicures.

They were very nice and polite, took their time and give me a really good pedicure. Reason I give it a 3 star is it could use a little cleaning and organizing. I didnt see them get utensils out of sanitizer or open a pack. Most places use the disposable puma stone on your feet, they still have a metal one that she just grabbed out of a drawer and put back in a drawer when she was done with mine, that's pretty disgusting.

My toes do look good but if you look close at the edges you can see they used 2 different colors. One color for bottom coat and a different color for top coat. They look good and I'm satisfied but I'd definitely try to find a different salon next time.

Felt very rushed and not hospitable. Felt like the employees wanted to be anywhere but here and doing anything but providing service. Environment was not peaceful and relaxing. They have stuff piled everywhere. Became very uncomfortable very quickly. Didn’t even have time for toes to dry and they messed up soon as we walked out. Don’t like to leave bad reviews but also don’t want to be honest with others. I would hesitate to go again. Tried to read reviews but all good ones came up before going.