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Paulene's Nails

+1 623-486-4980
Thunderbird Beltway Plaza, 8422 W Thunderbird Rd UNIT 105, Peoria, AZ 85381 United States of America
Open Today: 09:00 AM - 07:00 PM

Quick Facts About Paulene's Nails

Paulene's Nails place, based on the comments provided, has a mix of strengths and weaknesses. Let's break them down below.
Strengths:
1. Quick appointment scheduling: One customer mentioned that they were able to get an appointment quickly. This indicates that Paulene's Nails place is responsive to customer needs and can accommodate appointments efficiently.
2. Beautiful nail job: The same customer mentioned that they loved the new set of nails they received and that the technician shaped them according to their preference. This highlights the skill and expertise of the technicians at Paulene's Nails place.
3. Friendly and laid-back atmosphere: Another customer noted that the atmosphere at the salon was relaxed, and everyone was friendly. This creates a positive and welcoming environment for customers, making them feel comfortable and at ease during their visit.
4. Reasonable cost: The same customer mentioned that the cost of their visit was reasonable. This indicates that Paulene's Nails place offers competitive pricing, which can attract budget-conscious customers or those looking for a good value for their money.
5. Talented nail technician: One customer mentioned that Tom, the nail technician, did an excellent job and that they would recommend going to him every time. Having skilled technicians who consistently deliver high-quality results can help build a loyal customer base.
6. Excellent service from specific nail technicians: Two customers specifically mentioned that Tuna and Tracy were exceptional in their nail services. This indicates that Paulene's Nails place has talented and highly recommended nail technicians who consistently provide excellent work.
Weaknesses:
1. Poor polish quality: One customer complained that their daughter's polish did not last even 5 minutes. This suggests that there may be issues with the quality of the products used or the application technique, resulting in unsatisfactory results for some customers.
2. Inconsistent service: One customer mentioned that their nails looked worse, and the manager was not receptive to their concerns. This highlights potential inconsistencies in the quality of service and customer satisfaction at Paulene's Nails place.
3. Prejudiced judgment: The same customer who had a negative experience mentioned feeling prejudged when asked about the length of their nails. This indicates potential issues with customer service and a lack of understanding or proper communication from the staff.
In conclusion, Paulene's Nails place has several strengths, such as quick appointment scheduling, skilled nail technicians, a friendly atmosphere, reasonable pricing, and positive feedback for specific technicians. However, there are weaknesses relating to quality consistency, polish durability, and customer service issues. It's important for the salon to address these weaknesses to ensure customer satisfaction and maintain a strong reputation in the industry.


Best TL Reviews

They were able to get me an appointment quickly and did a beautiful job with a new set of nails that I love. Shaped them the way I like, so I will definitely be back! Thank you!
My daughter and I went for pedicures. My daughter was finished a good 20 mins before me, she sat next to me the whole time so therefore there should be no reason as to why her polish didn't even last 5 mins. SLOPPY! SHES SO SAD & DISAPPOINTED.
My service included the pedicure and new set. Francis did an amazing job with my nails. Atmosphere was super lay back and everyone was friendly. Cost of the visit was reasonable; this spot is my new go to nail shop.
This salon is an hour from my house but I will come back every time! My pedicure was the basic choice but was better than any I’ve ever had. The technician took her time and was very thorough. My nails look better than ever! I had Tom and I would recommend going to him every time! He took his time and made them so beautiful! Everyone was very friendly!
Moved here from prescott and this was the first place I went to. Tuna does the best job ever on my nails. So happy
The people here are so very sweet & always have a smile on their face , they work fast , and they are amazing at what they do . My go to nail tech is Tracy, she does an amazing job , does perfect shapes , and she does amazing designs . I most definitely recommend this place to everyone !
My nails look the worse. I asked for short natural and thin. You can see my real nails on the side. I received 3 cuts I work in surgery so I have to value my hands I thought the Paulene would but they most definitely didn’t. I recently just moved to Arizona and I have been going here and they have been doing great. That’s why I decided to stop by after the lock down. The manager talked to me so bad telling me I’m not sure why you don’t like it. It’s nice and what you asked for. Most definitely not. I will never return back here...!!!! I was most definitely pre judged when asked how long I want my nails as well. I’m a professional worker I don’t like long nails....unacceptable...!!!!
My first time coming to this salon off a coworkers recommendation and WOW! I am blown away! Tuna is incredible! Thank you so much for this cute manicure. I will definitely be back.

Place Pictures

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Paulene's Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 06:00 PM
Sunday 10:00 AM - 05:00 PM

How to go there

Location