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First Avenue Salon & Day Spa

+1 509-754-3979
138 1st Ave NW, Ephrata, WA 98823 United States of America
Open Today: 09:00 AM - 05:00 PM

Quick Facts About First Avenue Salon & Day Spa

First Avenue Salon & Day Spa has both strengths and weaknesses based on the comments.
One of the strengths highlighted by the comments is the skill and expertise of the stylists. Several customers specifically mentioned the great job done by the staff, such as Dina and Andy. This indicates that the salon employs highly skilled professionals who have a good understanding of various hair treatments and styles. Additionally, the comment mentioning Dina's attention to the health of the hair suggests that the stylists prioritize the well-being of their clients' hair.
Another strength of First Avenue Salon is its customer service. Many customers mentioned feeling welcomed and appreciated during their visits. The friendly and personable environment is likely to create a positive experience for the patrons. Furthermore, the salon's flexibility in accommodating same-day appointments, as mentioned in one of the comments, demonstrates their commitment to providing convenient services for their clients.
The salon also receives praise for its consistency in delivering satisfactory results. Multiple comments mentioned that customers have never been upset with the outcome of their hair treatments. This implies that First Avenue Salon has a high level of consistency in providing the desired haircuts, colors, and styles.
However, there are some weaknesses mentioned in the comments as well. One major weakness is the longevity of the hair dye. One customer reported that the dye they received washed out within 9 days, which is significantly shorter than the promised duration. Another customer mentioned that the hair color she bleached out was still fully present, indicating an issue with the effectiveness of hair bleaching treatments. These experiences suggest that the salon may need to improve the quality or durability of their hair dye and bleaching products.
Additionally, one customer expressed disappointment over a poor experience they had with the salon. They mentioned that they wanted to go blonde but ended up with yellow hair and a black patch. This indicates a lack of communication or execution on the stylist's part, resulting in an unsatisfactory outcome. This negative experience, combined with the high price paid, may deter potential customers and lead to negative word-of-mouth.
In conclusion, First Avenue Salon & Day Spa has strengths in its skilled and experienced staff, friendly customer service, and consistent results. However, there are weaknesses regarding the longevity of hair dye, the effectiveness of bleaching treatments, and occasional poor experiences. These strengths and weaknesses are important to consider for anyone considering visiting the salon.


Best TL Reviews

Got my hair dyed and bleached here, the dye washed out within 9 days and the color she bleached out was still fully there. They said it would last a few months but it lasted a few weeks. Payed 140$ for it to last 2 weeks.
Muy buen trabajo ????
I always get my hair lightened and fixed up here it is the only place I have never been upset with the outcome, the people are amazing and great at what they do !
Great salon experience. I called to make a haircut appointment on a Monday and they got me in the same day. Marcie gave me an awesome haircut just like the picture I showed her. The environment was friendly yet professional and I'd definitely recommend First Avenue Salon for any haircutting needs and they do color and more.
Dina is amazing! She did such an incredible job She knows what she’s doing and she is very honest about the health of your hair, she is very careful and cares about your hair being the healthiest possible. Love it so much I am traveling back to get my hair done with her again !❤️❤️❤️❤️
My whole family only goes to First Ave Salon. Andy is so great that we make sure to call ahead and book an appointment for when my husband or my boys need cuts. And Brittany is amazing at color and cuts! Neither of them ever let us down.
Amazing people. They know what they're doing and they love it! Andy always gives me the cleanest cuts! Everytime you feel welcomed and it's quick and personable!
Should have done this when I first Got it "Done" But I am now looking into getting my hair done again but am little Iffy about it, Being I had a horrible Experience.. I went in wanting to go blonde. I had box colored black hair and i know that is harder to deal with than "Virgin" Hair but I came out with Yellow hair, With a black patch. I wanted my hair blended but unfortunately I didnt get what u asked for and I felt Embarrassed to even walk out if the salon. I ended up paying about $150. I was very unsatisfied and will never reccomend this place.

First Avenue Salon & Day Spa Info

Amenities

Health & safety
  • Appointment required
Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:00 AM - 06:00 PM
Tuesday 09:00 AM - 06:00 PM
Wednesday 09:00 AM - 06:00 PM
Thursday 09:00 AM - 06:00 PM
Friday 09:00 AM - 06:00 PM
Saturday 09:00 AM - 05:00 PM
Sunday Closed

How to go there

Location