Quick Facts About Pearl Nails & Spa
Pearl Nails & Spa is a nail salon that has received mixed reviews from customers. While some customers have had positive experiences and praised the good service, others have experienced poor quality work and bad customer service. In order to analyze the strengths and weaknesses of Pearl Nails & Spa, it is important to consider the recurring themes in the comments.
One of the strengths mentioned by a few customers is the good service provided at Pearl Nails & Spa. They appreciate the staff members' friendly demeanor and the positive atmosphere of the salon. It is also mentioned that some technicians are skilled and do a good job with nails, especially the husband and daughter of one customer. This indicates that the salon has capable employees who can deliver satisfactory results.
Another strength of Pearl Nails & Spa is its longevity. One customer mentions that they have been coming to this salon for years and have had positive experiences. This suggests that the salon has managed to maintain a good reputation and retain loyal customers over an extended period of time.
On the other hand, a recurring weakness highlighted by several customers is the low quality of work. Multiple customers have expressed their dissatisfaction with the nail services provided. They mention that the nails look terrible and the acrylics or gel polish have started lifting after a short period of time. One customer even says that their nails have been falling off one by one. It is evident from these comments that there are some serious issues with the quality and durability of the nail services provided at Pearl Nails & Spa.
There are also numerous complaints regarding the poor service and customer experience at the salon. Customers have mentioned that technicians were rough, rushed, and did not meet their expectations. Some customers have mentioned that the technicians did not properly remove the polish or refused to fix mistakes. This indicates a lack of attention to detail and a lack of willingness to address customer concerns. Additionally, there are comments about a particular staff member who is described as rude and not skilled in nail services. This suggests that there may be inconsistency in the skill level and professionalism of the staff at Pearl Nails & Spa.
While some customers appreciate the friendly atmosphere and positive experience at the salon, others have expressed disappointment and frustration with the services received. The negative comments highlight the weaknesses of the salon in terms of quality, customer service, and attention to detail. These weaknesses can greatly impact the reputation and success of Pearl Nails & Spa.
In conclusion, Pearl Nails & Spa has both strengths and weaknesses as described by the comments. On the positive side, the salon provides good service and has a friendly atmosphere. It has also managed to retain loyal customers over the years. However, the salon falls short in terms of quality, customer service, and attention to detail. Multiple customers have expressed dissatisfaction with the low quality work, lack of professionalism, and inconsistent service. These weaknesses need to be addressed in order for Pearl Nails & Spa to improve and regain customer trust.
Best TL Reviews
Good service. I have been coming here for years and getting dip powder and my nails remain healthy.
My nails look terrible, definitely won't be returning. Low quality work.
My experience was awful. The lady who did my feet was very rough and rushed the luxury pedicure after asking me towards the end. The gel polish on my toes have began to lift after only two days there's a wax that comes with the lux pedicure, well they decided to
Do it within the last 2 mins of me being there . Also the full set; I had to tell them refile my nails and evenly size them. The acrylic is lifting already as well. I absolutely will never come to this place. There was only 3 people including me in while I experienced this awful service
Very disappointed with the service my daughters and I received. Poor quality on nails and feet. Polish looked like a toddler did it. Nails have been falling off one by one. I wouldn't recommend to my worst enemy.
During previous visits I've received great service. This last visit left something to desire. I wanted a manicure and pedicure. My nails had gel polish. The lady buffed the polish and left some in place. When I showed her the polish she insisted that it was my finger nail. After realizing her frustration, I simply yielded, paid and will not be returning. I had to go somewhere else and they ensured polish was removed properly.
I used to love this place... Until they started rushing through pedicures, and catching attitudes because you want a certain person to do your nails. The lady who did my nails is rude, and she don't know how to do nails at all. Her husband and daughter are good, but she gets offended when someone asks for him. I just don't care for the service anymore.
Great atmosphere! Friendly Technicians! Will continue to go there!!
Went before Christmas...3 Nails came off the next day zipping my dress! spent almost 50 dollars!!!! Hate to be aggressive so i wont go back! Nice setting and friendly people though but i feel robbed. This is my new set from grantee nails!!
Pearl Nails & Spa Info
Amenities
Health & safety
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Mask required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 11:00 AM - 05:30 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 09:00 AM - 06:30 PM |
| Thursday | 09:00 AM - 06:30 PM |
| Friday | 09:00 AM - 06:30 PM |
| Saturday | 09:00 AM - 06:30 PM |
| Sunday | Closed |
How to go there
Location
Places
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