Nail Studio

+1 773-238-9301

10400 S Kedzie Ave, Chicago, IL 60655 United States of America

Open Today: -

Quick Facts About Nail Studio

Nail Studio Place seems to have a mix of positive and negative comments from customers. In order to evaluate the strengths and weaknesses of the salon, it is important to analyze these comments and gather insights.

One strength of Nail Studio Place is their skilled technician, Serena, who received praise from multiple customers. Customers appreciate her attention to detail and the quality of her work. This is a valuable asset for the salon, as skilled and meticulous technicians can attract and retain customers.

Additionally, several customers mentioned the owner making them feel like part of the family. This indicates that the salon has a welcoming and friendly atmosphere, which is likely to contribute to customer satisfaction and loyalty. Building a personal connection with customers can help the salon differentiate itself from competitors and create a positive word-of-mouth reputation.

Another strength mentioned by customers is the great customer service provided by Sharon. Exceptional customer service can greatly impact the overall salon experience and customer satisfaction. If Sharon consistently provides great service, she may become a major selling point for the salon and attract new customers.

On the other hand, there are some weaknesses highlighted by customers that Nail Studio Place should address. One recurring complaint is the short duration of the services, particularly for the pedicure. Customers expressed feeling rushed and not receiving sufficient attention during their appointments. This suggests that the salon may prioritize efficiency over providing a relaxing and thorough experience. Addressing this weakness by dedicating more time to each service can improve customer satisfaction and perception of value.

Another weakness mentioned by a customer is the premature chipping of the nail polish after a no-chip manicure. This raises concerns about the quality and longevity of their manicure services. Nail Studio Place should analyze their products and techniques to ensure that they are delivering long-lasting results to maintain customer satisfaction.

Some customers also mentioned feeling pressured to opt for the more expensive no-chip manicure. This indicates that there might be an upselling strategy in place, which could make customers feel uncomfortable or uneasy. Instead, the salon should focus on understanding and meeting the individual needs and preferences of each customer, rather than pushing for higher-priced services.

Lastly, one customer mentioned the lack of a luxurious or special feeling during their visit. This indicates that Nail Studio Place might be lacking in creating a unique and memorable experience for their customers. Focusing on providing additional luxurious touches, such as hot oil massages or aromatherapy, can help elevate the overall customer experience and differentiate the salon from competitors.

In conclusion, Nail Studio Place has strengths in having skilled technicians, friendly staff members, and providing great customer service. However, they should address weaknesses such as rushed service, premature chipping of nail polish, upselling pressure, and lack of a luxurious experience. By addressing these weaknesses and building upon their strengths, Nail Studio Place can enhance customer satisfaction and loyalty, ultimately leading to a more successful business.

Best TL Reviews

Great deluxe pedi with Serena, what a great leg/foot massage and no pain from clipping nails too short or cutting into cuticles. Polish still not chipping. Will definitely be back!

I went in here last Saturday morning for a manicure. I ended up getting a no-chip manicure and less than 5 days later, all my nail polish has chipped off. Never again; complete waste of $$

Love this place! The nail technicians do excellent work and the owner makes you feel like part of the family. My favorite technician is Serena, she is wonderful!

I decided to go somewhere different and a little close to home. The service was a no chip manicure and a basic pedicure. The pedicure was definitely basic. There was very little time spent on my feet. The employees were nice. It isn't my regular go to place when I want to be pampered. I didn't feel like posting pictures. Overall, it was ok.

Emily is my nail tech. She is so meticulous and never in a rush.

The people were nice and courteous. I only stopped by because the place I go to was crowded. I wish I had of just waited.. I had a few complaints. It would have been nice if they use oil to massage your legs and feet for the pedicures. Next, the regular pedicure and manicure felt rushed. Third, they really try to push no chip because it's a little pricey. Last, I felt like someone just painted my nails and toes, Nothing special. Otherwise, it was ok and I will be going back to my old spot.

Sharon provides Great Customer Service Her wax and nail services are great

I went into this nail shop this evening, after calling my usual locations and was refused services (although the door signs read that they close at 8pm. I got there at 545 pm) I Google searched and found this spot. Upon my call, Sharon was SUPER FRIENDLY and told me to come on in! (They closed at 7:30) Needless to say, I went in there and was pleasantly surprised at the friendliness and kindness shown to me. I don't know the lady's name who serviced me, but she did AN AWESOME job! Also, they are closer to my area! I will definitely be going back to see them! I love love love excellent service!