Quick Facts About Perfect Nails
Perfect Nails place, based on the comments, has both strengths and weaknesses. Firstly, it is important to note that the comments represent a mix of positive and negative experiences, indicating that the salon has both areas of improvement and areas where it excels.
Starting with the strengths, several comments highlight the cleanliness and ventilation of the shop. A clean and well-ventilated environment is crucial for a successful nail salon, as it ensures a hygienic and comfortable experience for customers. This is a positive aspect of Perfect Nails place as it creates a pleasant atmosphere for customers.
Another strength mentioned in the comments is the excellent customer service received by some individuals. One comment states that the staff took amazing care of the customer's mother, resulting in beautiful nails and a positive experience. Additionally, another comment praises the friendly staff and good service received. These positive customer service experiences indicate that some staff members at Perfect Nails place are attentive and provide a good level of care to their clients.
An important strength mentioned is the affordability of the services. One comment highlights the inexpensive nature of the salon, which is a positive factor for customers seeking quality services at reasonable prices. This affordability aspect can attract more customers and contribute to customer satisfaction.
Moving on to the weaknesses, there are several negative comments that point out specific issues with the services provided. One common complaint is the poor quality of the nail work. Thin, lopsided, and improperly shaped nails were mentioned, indicating a lack of expertise and attention to detail by some technicians. This is a significant weakness as nail salons thrive on providing high-quality work, and any deficiencies in this area can lead to dissatisfaction and a loss of customers.
Multiple comments raise concerns about the removal of previous nails. Complaints include rough handling, ripping off layers of nails, and insufficient soaking. These issues not only reflect a lack of care and professional technique but also result in damage to the customer's nails. This is a major weakness that needs to be addressed as it can negatively impact the reputation and trustworthiness of Perfect Nails place.
Furthermore, there were comments about inconsiderate and rude staff members who prioritize their own convenience over the well-being and comfort of customers. Gossiping, complaining amongst staff, and involving other customers in inappropriate conversations create an unprofessional and unpleasant atmosphere. This is a weakness that needs to be addressed as it affects the overall customer experience and can lead to negative impressions and reviews.
Lastly, one comment highlights concerns regarding a specific staff member's temperament. The comment suggests that the customer had an unpleasant experience with this particular staff member, indicating potential issues with employee behavior and management. Addressing and resolving issues related to staff temperament is crucial to maintain a positive and professional environment for both customers and employees.
In conclusion, Perfect Nails place has several strengths, including a clean and well-ventilated shop, positive customer service experiences, and affordable prices. However, there are also notable weaknesses, such as poor quality nail work, rough handling during nail removal, inconsiderate and rude staff members, and concerns about employee temperament. Addressing these weaknesses will be crucial for Perfect Nails place to improve its overall reputation and provide a consistent and satisfactory experience for its customers.
Best TL Reviews
Absolutely will not be going back. Thick, lopsided, burnt me multiple times, and didn't have me rinse the nail dust off my hands before painting. I asked for "square square" nails and got wide ends. Tech said they had 12 years of experience, these do NOT say 12 years of experience to me. Very disappointed. $50 hit my account... they said $60 so I'm also waiting to see if they tipped themselves as well.
We walked in, the shop was clean an well ventilated. We helped right away. They took amazing care of my momma and her nails are beautiful an she loves them. And the best part was how inexpensive it was! The price and the people were amazing!!
Don’t come here. Inconsiderate and rude staff who will harm you to avoid letting you sit in the seat for 15 minutes to remove previous nails properly.
They pried my previously done dip nails off with an acrylic nail dry.The technician wasn’t gentle and ripped the top layers of my nails off along with it. I made it four fingers before I asked if she could please soak them to remove instead and they told me they don’t like to do that because it isn’t good for your nails.
I asked again and after some back and forth between the staff they brought out a literal bowl of acetone for me to soak my fingertips in.
I requested they instead soak with a cotton ball wrapped in foil and was met with serious attitude. A new technician came over and just dropped a bin of foil on the station and behaved like it was a huge imposition. Lots of gossip and complaining amongst staff. They even brought other customers into it… “This isn’t good to get on your hands you know??”
They let my nails soak for 4 minutes before they tried using cuticle cutters to pick the remaining dip off of my nails. This wasn’t enough time, so she ended up just using the dremel but the damage was done.
They were apologetic and stopped gossiping when I told them I changed my mind and just wanted them to finish removing them and not move forward with the new set.
It’s tough because they way they behaved is the exact reason why I don’t speak up in nail salons. I even told them when I came in that I wanted dip and after picking out a color someone else came over and told me I needed shellac instead. I just picked a new color because I’m afraid of coming off as a difficult customer.
10 hours later and nail beds on both hands hurt and are super thin. They didn’t even get all of the dip off… I won’t be back and will advise others of the same.
The photo is how they left it.
My Mom and my sister and myself all had pedicures for my mom's 88th birthday ???? they were perfect and did a great job.
This place is wonderful! I just moved to the area and this is the third nail salon I've been to but will continue to visit. I paid for the $40 pedicure that included a massage, heel repair and scrub, hot towel, hot rock massage, and paraffin wax. The lady that helped me was very nice, kind, polite, and took her time. She did a great job with the nail art, I absolutely love the flowers and color!
I came in early on a Saturday & got helped immediately. Good service, friendly staff & the pricing is good. My nails look nice & it didn’t feel like it took long. The male did so good! (I didn’t get his name)
I got my nails done here for 1 year and couldn't take Nancy's temperament anymore. Kevin gives great pedicures but I won't be back.
Always love getting the chance to treat myself. Wonderful staff.
Place Pictures
Perfect Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible restroom
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Wheelchair accessible parking lot
Amenities
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Restroom
Today
Opening Hours
| Thursday | 09:00 AM - 07:00 PM |
|---|---|
| Monday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
| Wednesday | 09:00 AM - 07:00 PM |
| Tuesday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
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