Quick Facts About Perfect Nails & Retreat
Strengths of Perfect Nails & Retreat Place:
1. Positive Reviews: Many customers have expressed their satisfaction with the services provided at Perfect Nails & Retreat Place. One customer mentioned being instantly drawn to the place based on the positive reviews they read, indicating that the salon has a strong reputation for delivering quality services.
2. Prompt Service: One customer mentioned that they walked in without an appointment on a busy Saturday afternoon and were sat immediately. This suggests that the salon is efficient in managing their customers and providing prompt service, even during peak times.
3. Skilled and Knowledgeable Staff: The comment mentions that the staff members were kind and provided great advice on the appropriate service. Additionally, the person who did the dip removal and shaping did a fantastic job. This indicates that the salon employs skilled technicians who are knowledgeable in their craft.
4. Nail Art and Design Options: Another customer mentioned that Perfect Nails & Retreat Place offers a large selection of nail colors, glitters, and nail art designs. This suggests that the salon provides a variety of options for customers to choose from, allowing them to personalize their nail treatments.
5. Cheerful and Friendly Staff: Multiple comments mention the pleasant and cheerful demeanor of the staff at the salon. This indicates that the employees create a welcoming and friendly atmosphere, which contributes to a positive customer experience.
6. Attention to Detail: One customer commented on the salon's attention to detail while doing their accent nails. This suggests that the staff takes pride in their work and ensures that each nail service is executed meticulously.
Weaknesses of Perfect Nails & Retreat Place:
1. Inconsistent Quality: A customer who has been a loyal customer for almost 2 years mentioned that the salon's quality of care has declined in the past 4 months. They specifically mentioned receiving cuts and experiencing a rushed service. This implies a lack of consistency in the level of service provided by the salon.
2. Long Wait Times: One comment mentions that the salon can be very busy, resulting in a long wait. While busy salons can indicate high demand, long wait times can inconvenience customers who may not have the flexibility to spend an extended period waiting for their turn.
3. Lack of Accountability: In a negative review, a customer mentioned that the salon was not willing to fix issues caused by their own errors. This suggests a lack of accountability on the part of the salon and indicates a negative customer service experience.
4. Unprofessionalism: Another negative comment mentions the salon's staff being rude and unprofessional. These traits can create a negative atmosphere for customers and affect their overall experience.
5. Nail Breakage and Lifting Issues: Some customers mentioned experiencing nail breakage and issues with lifting acrylic nails. This indicates a potential weakness in the salon's application and maintenance techniques, which could lead to customer dissatisfaction.
In conclusion, Perfect Nails & Retreat Place demonstrates strengths in positive reviews, prompt service, skilled staff, nail art options, friendly atmosphere, and attention to detail. However, weaknesses such as inconsistent quality, long wait times, lack of accountability, unprofessionalism, and issues with nail breakage and lifting need to be addressed to improve the overall customer experience.
Best TL Reviews
I’ve been looking for a new nail salon for a while and was instantly drawn to this place based on the reviews and closeness to me. I walked in without an appointment around 2pm on a Saturday and was sat immediately. I’m unsure of the name of the woman who did my dip removal, but she was so kind and was able to give great advice on what service I should get for what I wanted. Tai did a fantastic job with shaping and the swirl artwork. I can’t wait for my next appointment! This will definitely be my new go-to nail spot!
I have been going there for a while every 2 week i get my nails done .I do the diped nails.I went in today to get a nails fixed that broke. The lady told me i need to be more careful and didnt seem happy she had to fix my nail . I have never had to go back to have one fixed . I felt bad enough that i had to have them fix it but i didnt want to walk around with it like that all week . I went to my car and was looking at it and it wasnt shaped like my other ones and didnt look right. So i went back in and asked her if she could shape it like the other ones . So she tried. I said it still dosent look right . She said she could not shape it how i wanted it, it would break . I said okay fine and left . I am very unhappy with how it looked . I am not new to getting my nails done .I will not be going back .
Perfect Nails has been my "go-to" for the last year. They always do an amazing job on my nails and the staff here are so friendly and cheerful! They have a large selection of nail colors and glitter, plus nail art designs. The only downside is they can be very busy, and there is usually a pretty long wait.
I have been a loyal customer for almost 2 years now. Within the last 4 months it seems that they have gone down hill. My last visit they filed my nails so hard that I have 3 cuts. After bleeding on the tech he continued to file my nails and play it off like it was not a big deal and painted the clear gel over my nails which covered the cuts causing them to burn. Never washing his hands. They are in such a hurry that their quality of care is not good. After giving them multiple chances I will not be returning. (Photos are 1 day after)
My daughter and I came in on a Friday evening and had the best experience! The ladies were so sweet and did a great job getting my nails and cuticles looking great. I shared that it was my daughter’s birthday yesterday and they were celebrating a birthday in the shop and shared their birthday cake with us. Loved this salon, they seemed to have fun while being attentive to clients. We will be coming back again????
Had a wonderful experience getting a gel manicure here! Love the attention to detail especially when doing my accent nails.
HANDS DOWN MY FAVORITE NAIL SALON!! I’ve been coming here for the past 4months and will NRVER go anywhere else again!! The entire staff is professional and friendly! Yes they can be busy sometimes but that’s literally everywhere you go, Plus them being busy is a good thing- that means people want their services (think about that) I never mind waiting for my turn to get helped, I’ve never had a bad experience with them the past 4 months I’ve been coming here and I get my nails done at least 2-3 times a month! I show them pictures of I want most of the time and they make it come to life! Thank you to all the staff at perfect nails and retreat for such great service!!
This nail salon has gone down hill. My nails kept breaking and they kept telling me I needed a new set which is crazy as I usually put acrylic over my own nails once they grow out and never have a problem. They stopped pushing back my cuticles and checking to make sure none of the acrylic was lifting causing issues. My daughter also started having problems and they gave lots of excuses of why her nails were breaking that made no sense as we have never had issues. Went somewhere else and imagine that our nails are not lifting or breaking. Horrible place they were not willing to fix after fixing twice even though it was because of their error. Very rude and unprofessional
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Perfect Nails & Retreat Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Payments
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Debit cards
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NFC mobile payments
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
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| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
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