Perfect Nails & Spa

+1 928-855-7759

1956 Mesquite Ave # 102, Lake Havasu City, AZ 86403 United States of America

Open Today: -

Quick Facts About Perfect Nails & Spa

Perfect Nails & Spa place, located in Lake Havasu, has received a mixture of positive and negative feedback from customers. In order to evaluate the strengths and weaknesses of the place, we will analyze the comments provided.

One evident strength of Perfect Nails & Spa is the friendly and welcoming atmosphere created by both the ownership and staff. Multiple customers have mentioned the nice and hospitable nature of the people working at the salon. This creates a positive experience for customers and makes them feel comfortable during their visit. Additionally, the presence of a special staff member who knows how to take care of a customer's feet demonstrates the personalized service provided by the business.

Another strength is the range of services offered at Perfect Nails & Spa. Customers have commented on the wide variety of options available, from basic pedicures to elaborate nail art. This allows customers to choose the services that best suit their needs and preferences. The ability to cater to different tastes and offer suggestions also indicates the expertise of the nail technicians.

The affordability of the services at Perfect Nails & Spa is another strength highlighted by customers. Despite being located in a smaller town, the prices are not excessively high, which is appreciated by customers. This affordability makes the services accessible to a wider range of customers.

The ability to accommodate walk-ins and the flexibility in scheduling appointments is also a strength of Perfect Nails & Spa. Multiple customers have mentioned that getting an appointment is not a hassle and that they can also walk in without prior booking. However, it is advised to call in advance to minimize waiting time.

Now turning to the weaknesses of Perfect Nails & Spa, a recurring issue mentioned by several customers is the lack of consistency and quality in the services provided. One customer mentions experiencing a rough and unpleasant nail service, with improper drilling and lack of attention to the customer's requests. This indicates a lack of attention to detail and a disregard for customer satisfaction.

In addition, there have been complaints about the inconsistency in nail shape, chunks of missing dip, and a lack of consistency in the thickness of the dip. These issues show a lack of quality control and attention to detail when performing services. The customer who had a gel pedicure and dip manicure also mentioned that the nail technician was talking on her cell phone during the service, which is unprofessional and disrespectful to the customer.

Another weakness highlighted by a customer is the poor customer service and organization. The customer mentioned that despite calling ahead, the salon was not prepared to accommodate them for their pedicures. The lack of warm water and the staff being busy with other customers further demonstrate a lack of preparedness and professionalism.

Lastly, there was a minor issue with cleanliness mentioned by a customer. The fact that the nail technician did not clear the toe trimmings from the towel once they were clipped can be seen as a hygiene issue. Attention to cleanliness and hygiene is crucial in a nail salon setting, and this oversight can be seen as a weakness.

In conclusion, Perfect Nails & Spa in Lake Havasu has strengths such as a friendly and welcoming atmosphere, a range of services, affordability, and the ability to accommodate walk-ins. However, weaknesses include issues with service quality, lack of attention to detail, poor customer service, cleanliness issues, and lack of organization. It is important for the management of Perfect Nails & Spa to address these weaknesses in order to enhance the overall customer experience and maintain a positive reputation.

Best TL Reviews

This is the best place in Lake Havasu. The ownership and the people are very nice. I get pedicures there. Very clean hospitable and not overpriced. I have a special lady there that takes care of my feet. I'm not an easy person to get with along with but she knows what needs to be done and she knows who she is. Thank you for all that you do for me. Happy feet. Happy life

They aim to please, many services available. I have gone there for nearly a decade. I’m plain-Jane but they can Rock some amazing artwork if you want. I keep going back for a reason!

Love getting my acrylic nails here. Mimi is always welcoming and able to get me any color I desire. She quickly learned my style and always has great suggestions when I feel like trying something new. Getting an appointment is no trouble and walk-ins are always welcome (you will need to wait, I suggest you call in advance).

I came in for a gel pedicure & dip manicure. I already had gel/dip on so it included a removal as well. The women doing my nails was very rough with my finger nails. I had to tell her twice when she was drilling that it was burning. She asked if I wanted them shorter and I said yes please cut a little. She proceeded to file only. When I asked her again if she could make them shorter, she said she would later (never did). About half of my nails are rounded and the other half are square. There are chunks of dip missing on a couple nails. & there is no consistency on the thickness of the dip. The woman doing my pedicure was talking on her cell phone for 10ish minutes while doing my pedicure. She barely scrubbed my feet, so I left with my feet feeling just as rough as they did when I came in. Very sloppy job.

I just love this place she dose such good nails and she very nice she knows what she's doing thank you ill be back

My daughter wanted a Mani/Pedi for her birthday and told me last minute. I had called and text everyone in Parker and they were booked; so we looked to Havasu. This business was able to take all 3 of us in for 3 full sets, no problem.

I usually go to the same place and always walk out looking like I have talons, with my cuticles bleeding. So we avoided the “usual” at all costs.

The nail techs here were professional, suggestive, conversational and tentative. We were all 3 very pleased AND they were able to accommodate us with pedi’s too!! Which also look amazing!!

We FULLY recommend them and will be going back frequently.

Don't go here. We called ahead and they said they could do 3 pedicures. We came in and waited while we picked colors. There wasn't even there people working. They sat us in our chairs when we were supposed to be getting our pedicures. The water wasn't even warm. They were busy doing other people's nails. By 2:35 we got up and left.

I'll never go back and I'll never recommend anyone to come here.

Pretty good experience! Went in expecting to get hit hard in the wallet because most smaller town nail places charge more, but was very pleased at the affordability. Not the absolute best pedicure I've ever had, but it was good! Leg massage for a little extra was great and well worth it. I was a little disappointed the nice woman didn't clear my toe trimmings from the towel once they were clipped, forcing me to poke my legs into my own trimmed nails for a portion of the experience. Would have given 5 stars otherwise. Regardless, Great place!