Quick Facts About Phat Headz
Phat Headz place, based on the comments provided, has both strengths and weaknesses. In this analysis, we will explore and discuss these aspects in order to gain a comprehensive understanding of the business.
One of the notable strengths of Phat Headz place is the sense of community and family that customers experience when visiting the establishment. The comment "Felt like family there" indicates that there is a warm and welcoming atmosphere within the barbershop. This contributes to a positive customer experience, as clients feel comfortable and at ease when getting their hair cut. Additionally, the fact that customers are greeted by all the hairstylists upon entering further enhances this sense of community and reinforces the notion that Phat Headz is a friendly and inclusive place.
Another strength of Phat Headz place is their ability to accommodate customers on short notice. The comment from a customer visiting from out of town thanks the barbershop for providing an appointment on short notice. This indicates that Phat Headz is capable of handling unexpected situations and is willing to go the extra mile to meet customers' needs. This level of flexibility and responsiveness is a valuable asset for any business.
Moreover, Phat Headz place is commended for providing quality haircuts and professional service. Several customers express satisfaction with the results and mention that they keep coming back to this barbershop due to the consistent and excellent haircuts they receive. Additionally, the cleanliness of the shop is a positive aspect, as customers appreciate a hygienic environment when getting their hair cut. The barbers' skills and professionalism also contribute to the positive experience, with specific mention of a barber named Ruddy who is described as awesome and professional.
Furthermore, the diversity and inclusivity of Phat Headz place is highlighted as another strength. The comment "My home when me n my son come. Love this shop because u see all race here" indicates that customers feel comfortable and accepted regardless of their race or ethnicity. This is an important aspect, as it reflects the barbershop's commitment to creating an inclusive space that caters to a diverse clientele.
However, despite the strengths mentioned above, there are weaknesses that need to be addressed. One significant weakness is the reported negative experience of a customer who felt unwelcome and unattended to, specifically mentioning racial discrimination. This comment signifies a lack of diversity and inclusivity in the service provided by Phat Headz. This incident highlights the importance of addressing any issues related to discriminatory practices and ensuring that all customers are treated equally, regardless of their race.
Additionally, there is a customer complaint regarding the poor haircut and unprofessional behavior of a specific barber named Elgin. This weakness indicates that there may be inconsistencies in the quality of service provided by some barbers within Phat Headz place. Negative experiences like this can damage the reputation of the barbershop and deter potential customers from visiting. It is crucial for Phat Headz to address this issue by reevaluating the skills and training of their barbers and ensuring that all clients receive high-quality haircuts and professional service.
In conclusion, Phat Headz place has several strengths including a sense of community, flexibility in accommodating customers, quality haircuts, professionalism, cleanliness, and inclusivity. However, the weaknesses highlighted, such as instances of discrimination and inconsistent service quality, need to be addressed to improve the overall customer experience and maintain a positive reputation in the community. By addressing these weaknesses and building upon their strengths, Phat Headz can continue to serve their community effectively and thrive as a successful barbershop.
Best TL Reviews
Felt like family there. Block my Barber knows what he's doing when cutting, you really don't have to explain how you want it cut. You're greeted by all the hairstylists when you enter
I was in town from Massachusetts to bring my parents back to the East Coast for a funeral this weekend. Decided to get my dad's hair cut since we had time to kill before our flight. They gave me an appointment on very short notice. Thanks so much guys!
If you're white.. don't bother going. No one was trying to help my brother at all. Called to see if he needed to make an appointment, they told him no because it was slow. He got there, they told him no walk ins. Then no one was even trying to talk to him or help once he got there. With three empty seats.. and 7 barbers.
Very odd and unwelcoming experience.
Just pick from one of the 100 barber shops in the area.
To the response below:
The facts remain. Called, someone said walk on in we're empty.
Got there, felt like the needle skipped on a record.
Tried to set an appointment and offered to come back.. but people were acting deaf.
Check ya staff, get them together and let them know what y'all are and aren't doing.
My home when me n my son come. Love this shop because u see all race here. Ms. B and her staff get u right n a lollipop for a treat...lol.
Appointments only...Wear a mask.
I needed a real hair cut and that's what I got a fantastic and my eyebrows are awesome, I will be using them again, It's clean, and awesome conversation, well put together... So if you live on this side of town, its worth
the trip. Ask for Ruddy, he is an awesome and professional barber.
This is a great barbershop with professional service. The shop is always clean, the staff is always courteous and it has a family environment. Ms. Barbara and Block always welcome you when you come into the shop!!..Thanks Phat Headz for such great service to our community!!!
I always have a good experience at this barbershop. I've been to several barbershops on the south side and I keep coming back to this one. They cut the right way, every time. No complaints.
Elgin will jack up your hair. My line up was horrible and crooked he took way too much off everywhere was practically bald by the time he was through, he didn’t know what the hell he was doing. He talk to Darn much! He said he has been cutting ladies hair for years . I showed him a simple pic of a tapered female haircut he said that was cool. If you don’t know how to to do something say you don’t. He should be ashamed of himself doing a sista like that! He’s horrible Ladies Beware he will jack you up!
Phat Headz Info
Amenities
From the business
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Identifies as Black-owned
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Identifies as women-owned
Health & safety
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Mask required
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Temperature check required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Crowd
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LGBTQ+ friendly
Today
Opening Hours
| Monday | 02:00 AM - 06:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 08:00 AM - 06:00 PM |
| Sunday | Closed |
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