Quick Facts About Platinum Fades 7
Platinum Fades 7 is a barbershop that has received mixed reviews from customers. While some have had great experiences and are highly satisfied with the service, others have had negative experiences and expressed their disappointment. In this analysis, we will explore the strengths and weaknesses of Platinum Fades 7 based on the comments provided.
One of the most prominent strengths mentioned by customers is the quality of the haircuts and services provided. The barbers at Platinum Fades 7 are praised for their skills, particularly with beard trims, fades, and buzz cuts. Emilio, in particular, is mentioned for his excellent work and attention to detail. Customers appreciate that they have never been nicked or scratched during their visits and feel satisfied with the outcome of their haircuts.
Another strength highlighted is the cleanliness of the facility. Customers mention that the entire facility is clean, creating a pleasant and hygienic environment for the haircuts. This attention to cleanliness is vital in a barbershop, as it contributes to the overall experience and comfort of the customers.
Customers express their satisfaction with the overall experience and service at Platinum Fades 7. They mention that the staff is welcoming and patient, ensuring that they feel comfortable and at ease during their visit. The positive and relaxed vibes in the shop are also appreciated, creating a pleasant atmosphere for customers to enjoy their haircuts.
Additionally, there are instances where customers mention the accommodating nature of the barbers. Carlos, for example, is praised for providing haircuts after hours and displaying a great attitude despite the late appointment. Accommodating customers outside of regular operating hours can be a strength for the barbershop, as it demonstrates a commitment to customer service and flexibility.
On the other hand, there are several weaknesses mentioned in the comments. One of the most recurrent criticisms is regarding poor customer service. A customer shares their disappointment in being turned away even though they arrived 10 minutes early for their appointment. The lack of communication and consideration displayed by the staff is seen as a significant flaw in their customer service.
Another weakness that customers point out is the inconsistency in the availability of the barbers. Some customers complain that the shop closes early and at random times, causing inconvenience for those who had planned their visit. Additionally, there are mentions of the inconsistency in accepting debit cards, which can be inconvenient for customers who may not have enough cash on hand.
There are also complaints about the service area and the processes followed in the shop. Some customers express frustration with the lack of organization and attention to the sign-in sheet. The inconsistency in calling the next person on the list can create a sense of unfairness for those who arrived before others. Additionally, customers find it problematic that a reservation for a haircut appointment results in an additional charge and may not even be honored.
While some customers mention that their barber is learning and may be considered a beginner, they appreciate the advice and support they receive from the other barbers. This can be seen as both a strength, as it demonstrates collaboration and teamwork within the barbershop, and a weakness, as the overall skill level may vary among the barbers.
In summary, Platinum Fades 7 has various strengths, including the quality of the haircuts, cleanliness of the facility, positive customer service experiences, and accommodating nature of some barbers. However, there are also weaknesses observed, such as poor customer service, inconsistency in operating hours and payment methods, and shortcomings in the service area's organization. These weaknesses need to be addressed to ensure a more seamless and satisfactory experience for customers.
Best TL Reviews
Went there for the first time in like 3 or so years, great experience and service, people there welcoming and patient with my cut style. Had anthony and couldn’t like the guy any more. All in all great experience and cut, will be seeing this place again in the future.
Emilio does an incredible job with beard trims, fades, and buzz cuts. Has never nicked or scratched me once. The entire staff and facility is also very clean!
Recommending to all friends and family
Made a call to get in for my sons haircut. Was told to come over and they would cut his hair and as soon as we got there which was 10 min early! He was told no. We can’t we a re going home. Wow. Just wow. Def will not be going there ever again. Wasted my gas and time for nothing. Poor Customer service.
Carlos at Platinum Fades took care of us after hours. Me and my friends were here from out of town and we didn't walk in to start our hair until almost 8:30 and he did it haircuts with a great attitude I had a great experience. Would recommend Carlos if you are looking to get hooked up
If I could rate this experience a zero I would. To clarify this rating is for a particular barber. Eder thought it was professional of him to cancel at the last second. Yes literally walking in was the appointment canceled! Waste of my time and money. The drive was 30 minutes!! He could have had some decency to cancel at least an hour before. But he thought his time was more valuable than mine. At this rate Eder will be losing clients like flies. I will never recommend anyone to him. And I hope the owner takes this review into consideration as well.
My barber is the youngest guy there, so he's learning. But he's really good for a beginner, I think it's becuase the advice he gets from the rest of the great barbers there ! ????????????????????
You want to get a great haircut. Come here to this location. But keep in mind they close at random. Sometimes two hours early. Which is inconvenient. They inconsistently take debit cards. So bring cash to be safe.
The service area of the shop needs to be improved. Such as the greeting when you arrive. I understand they are all busy, but they should at least follow their sign in sheet and call the next person on the list. It’s inconsistent with those employed there. People walk in after me (with out an appointment) and they get taken first to get their hair cut. And if you do decide to “reserve” for a haircut appointment, they charge you more for holding that appointment. As well as not honoring the appointment. They can be busy with someone else and they make you wait.
These are some of the complaints I have. They definitely have skill here, I’m just writing this so they can see it and improve, and others know what to expect as of now of the writing of this review.
Great service here. All about the customer. Relaxed vibes. HUGE barber shop as the expanded their shop taking over the other building next to them ( looks amazing). TVs and music played in the background to keep you entertained as well. I get so many compliments on my haircuts from this place. Always leaving the shop satisfied and feeling fresh. 10/10 stars if i could.
Platinum Fades 7 Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 05:00 PM |
|---|---|
| Tuesday | 10:00 AM - 05:00 PM |
| Wednesday | 10:00 AM - 05:00 PM |
| Thursday | 10:00 AM - 05:00 PM |
| Friday | 09:00 AM - 05:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | 11:00 AM - 03:00 PM |
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