Quick Facts About Pretty Nails
Based on the comments provided, the strengths and weaknesses of Pretty Nails place can be identified as follows:
Strengths:
1. Excellent customer service: The salon is praised for its friendly and kind staff who make customers feel comfortable and valued.
2. Attention to detail: The salon is commended for taking the time to ensure that the nails are exactly what the customer asked for.
3. Consistency: The salon has managed to maintain a happy and satisfied customer base for close to two years, indicating a consistent level of service.
4. Skill in gel nails: One customer specifically mentions the salon's ability to do gel nails to their satisfaction, even surpassing their previous experience at another salon.
5. Efficient flow: The presence of a receptionist helps to maintain a smooth and organized workflow, allowing the technicians to focus on their clients.
Weaknesses:
1. Inconsistent quality: One customer expresses dissatisfaction with the results of their nail service, stating that their nails were colored the wrong color and came out uneven and lumpy. This indicates a lack of consistency in the quality of service provided.
2. Lack of attention to detail: Another customer shares a similar experience of receiving lumpy and uneven nails, suggesting that the salon may have issues with attention to detail and precision.
3. Rushed service: A customer mentions that their nails were done quickly, suggesting that the technician may not have taken the time to ensure a thorough and high-quality result.
4. Disappointing service from male technician: One customer specifically highlights their disappointment with a male technician, who they felt rushed through the service and did not pay attention to the final look of the nails.
In conclusion, Pretty Nails place has strengths in providing excellent customer service, attention to detail, and a consistent level of service. However, weaknesses lie in the inconsistent quality of nail services, a lack of attention to detail, rushed service, and negative experiences with specific technicians. It will be important for the salon to address these weaknesses in order to maintain and improve customer satisfaction.
Best TL Reviews
Hands down the best nail salon around. The lady took her time and made sure they were exactly what I asked for. She was incredibly kind and made me feel so comfortable. The BEST nail salon experience I have ever had.
My daughter and I have been customers here for close to two years and we really love the service we receive. I am not easy to please— so that’s saying something.
I asked for a simple color, and I couldn’t even get that, the longer I looked at my nails the madder I was getting, I got my nails colored the wrong color, and my nails came out uneven and lumpy. What I asked vs. What I got
1st Doing Business W.Anna N I Love Ha Already Tf
Let me start off by saying that I have not been able to find a place between Lake City and Live Oak that can do gel nails the way my girl back in Jacksonville does them. Due to my business, I need them thick yet nicely shaped. Anh did exactly what I requested and did not complain or give an attitude about it like the other nail salons I have been to in the area. She knows what it takes to make a customer happy! And it's no wonder Pretty Nails is always busy. I also love that they have a really nice receptionist, Taylor, to keep the flow going while the techs are taking care of their clients. This will definitely be my IT nail salon.
I don't normally leave reviews but the more I look at my nails the madder I get. They're lumpy, not even, I could've done better myself. I will NOT be returning to this salon and will have to pay someone else to fix them. A male did them and he was fast. A full set and polish change on my toenails both gel took him 1 hour. Seems like he rushed through it and didn't take time to make sure they looked good. Very disappointed. Wish I could post a pic but apparently I can't.
She did exactly what I wanted, the look so good. No bumps and did the design perfect!
She did so good , i love them ❤️.
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Pretty Nails Info
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Sunday | Closed |
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