Pro Nails

+1 260-665-2221

2310 N Wayne St STE B, Angola, IN 46703 United States of America

Open Today: -

Quick Facts About Pro Nails

Pro Nails strengths can be identified from the comments mentioned above. These strengths include the quality of services provided, friendly staff, reasonable prices, and ability to accommodate specific requests.

Firstly, customers consistently praise the quality of services provided at Pro Nails. Multiple comments mention how happy and satisfied they are with their nails after visiting. One customer specifically mentions their pedicure always looking great and rarely chipping, indicating the expertise and skill of the staff in providing long-lasting results.

Secondly, the staff at Pro Nails is described as friendly and talkative. This creates a relaxed and enjoyable atmosphere for customers, making them feel comfortable and welcomed. Additionally, the staff's ability to engage in conversation with customers demonstrates their customer service skills and the effort they put into creating a pleasant experience for everyone.

The affordability of Pro Nails is also mentioned as a strength. Customers appreciate the reasonable prices for the services they receive. One customer mentions getting a full acrylic set for only $57, which is considered a good deal in the nail salon industry. This affordability factor can attract more customers and make Pro Nails a preferred choice for those looking for high-quality services at a reasonable cost.

Pro Nails is also commended for its ability to accommodate specific requests. Customers mention that the salon always gives them exactly what they ask for, indicating that Pro Nails values customer preferences. This personalized approach and attention to detail can contribute to customer satisfaction and repeat business.

However, there are also some weaknesses mentioned in the comments that should be considered.

One customer had a less-than-perfect experience where their nails were not fully smoothed out, had large bumps, and some hardened gel was not removed. Although the overall look was good, these issues indicate a lack of attention to detail or rushed service. This suggests that there may be inconsistencies in the quality of service provided, which can be problematic for maintaining customer satisfaction.

Another customer mentions the lack of conversation during their visit, apart from doing math with the staff member's child. This lack of engagement creates an awkward atmosphere and may give the impression of unprofessionalism or disinterest in the customer's experience. Customer service is an essential aspect of the nail salon industry, and these instances of poor communication can negatively impact customer satisfaction.

One customer mentions that only one nail had a spot on it, which prevented them from giving Pro Nails a perfect rating. Although this is a minor issue, it still indicates a lack of perfection in their work. Attention to detail is crucial in the nail salon industry, as even small flaws can affect a customer's overall experience and satisfaction.

In conclusion, Pro Nails has several strengths that can attract customers, including the quality of services provided, friendly staff, reasonable prices, and ability to accommodate specific requests. However, there are also areas of improvement, such as consistency in service quality, attention to detail, and customer engagement. By addressing these weaknesses, Pro Nails can further enhance the overall customer experience and maintain a positive reputation in the industry.

Best TL Reviews

i had such an amazing experience here and i will definitely be going back! i got a full acrylic set for 57$ highly recommend.

What a great experience! Drove all the way from Sturgis, MI and these people were OUTSTANDING! Me AND my friend WILL be returning :-)

I am always super happy with my nails and pedicure!!! I highly recommend them!!!

Husband did mine- i did a matte. All the tips still are glossy so looks odd, and a couple nails weren't smoothed out so have large bumps that he painted over. Underneath my nails is a lot of hardened gel that didn't get removed. Other than that looks good. No conversation at all besides doing math with his kiddo on my table so it was kinda awkward. Rushed-i should have looked at them before leaving so I could have had it corrected.

Absolutely love them! A girlfriend and I are regulars, and they always give us exactly what we ask for! Definitely recommend!

Super friendly and talkative. Relaxed atmosphere. Got a full set gel with a matte color. Definitely will be my go to place being new in town. Good price. Just one nail has a spot on it otherwise would be 5 stars

I have been going to ProNails Angola for for the last 4years for Pedicures. They are always friendly and are very skillful at repairing my nails.my nails always look great and rarely chip.

Absolutely love Pro Nails! Will always recommend!