Quick Facts About TNS Nails
TNS Nails appears to have a number of strengths based on the comments provided. These strengths include:
1. Quality of Services: Many customers express their satisfaction with the services provided by TNS Nails. They mention being happy with their experience and the results of their nails, whether it is acrylics, gels, or dip nails. The comment about the shop guaranteeing to fix any chips or issues with the nails within a couple of days shows a commitment to quality service.
2. Friendly and Talented Staff: Multiple comments mention the friendly and welcoming nature of the staff at TNS Nails. Customers specifically mention Tom, Christine, Vivian, Helen, and Nora as being talented and creating a positive experience. The emphasis on the staff being patient and accommodating, especially with picky customers, shows their commitment to customer satisfaction.
3. Trust and Expertise: Several comments mention the trust customers have in TNS Nails to deliver on their requests. One customer specifically mentions this being the only salon where they trust the staff to execute the requested designs correctly. Another customer appreciates TNS Nails offering hard gel as an option, showing the expertise and variety of services available.
4. Good Prices and Customer Service: One comment highlights the reasonable prices at TNS Nails, indicating that they offer good value for the services provided. Another comment mentions the great customer service and guarantees offered by the salon, further emphasizing their commitment to customer satisfaction.
Despite these strengths, there are a few weaknesses mentioned in the comments that should be addressed:
1. Inconsistent Service: One customer mentions that their pedicure didn't last long and was not up to their expectations, particularly considering the high price they paid. They were also dissatisfied with the lack of attention and care from their manicurist. This inconsistency in service quality can be a cause for concern and should be addressed to ensure all customers receive a consistent and satisfactory experience.
2. Painful Pedicure and Infection: A customer shares a negative experience where they felt pain during their pedicure and ended up with infected toes. This is a serious issue and indicates poor hygiene and potentially inadequate training of the staff. The fact that TNS Nails did not offer to cover the customer's healthcare costs further adds to their dissatisfaction.
In conclusion, TNS Nails has a number of strengths, including the quality of services provided, friendly and talented staff, trust in their expertise, and good prices. However, there are a few weaknesses mentioned, such as inconsistent service and a negative experience resulting in infection. These weaknesses should be addressed to ensure all customers have a positive experience at TNS Nails.
Best TL Reviews
I absolutely love this place and I wouldn't go anywhere else. I'm always happy with my experience and my services. I can't say enough good things about Tom and Christine. Just really good people. They are so patient with me and always make sure I'm satisfied because I'm super picky and half the time don't know what colors i want lol. I'm the worst and they're the best haha!
Got acrylics here today and i love how they look! All the staff there was so friendly and made sure i loved what i got. I’ve been here before to get gels which has also been a positive experience! I will be back.
Easily my favorite nail salon in st. Louis. When I moved back to the city I tried four different nail salons before I found them. Christine is amazing and everyone is super nice and friendly. This is the only salon so far where I can trust if I ask for a design they can actually do it plus they're one of the only salons I've seen offer hard gel as an option. 10/10 would recommend to a friend.
I will absolutely never go anywhere else. Everyone here is very talented and friendly. Tom is my go to but Christine , Vivian, Helen, Nora are all amazing as well.
Pedicure didn’t even last a week. Made an appointment. Didnt matter. They took people back before me. My pedicure was lack luster for being 55 bucks. She hap hazard cut my toe nails and then the nails are slightly angled. Massage lasted 4 minutes. No exfoliation. My manicurist looked annoyed to even be doing my nails. Wouldn’t waste my time, energy, or money. I went since they had such great reviews.
My nails overall looked great. I got the dip nails done Vivian did such an excellent job. Plus the shop guarantees if there is a chip or anything in the next couple days they will go back over it. Great customer service and their prices are good!
During the pedicure, the nail tech caused a lot of pain. I yelled ouch once! Both of my big toes were infected because of the pedicure I received from this establishment. I had to go to the doctor and was put on antibiotics. They wouldn’t even cover my $50 copay. It was not a good pedicure either. I posted pics of infection.
We get the best service and the team here treats us just like family. Oh- and they are so talented!!
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