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Queens African Hair Braid

+1 484-461-8425
7172 Marshall Rd, Upper Darby, PA 19082 United States of America
Open Today: 09:00 AM - 08:00 PM

Quick Facts About Queens African Hair Braid

Queens African Hair Braid place has received mostly positive reviews from customers, highlighting their professionalism, kindness, and the quality of their work. These strengths contribute to their reputation as a great place to get hair done. Additionally, their flexibility and accommodation to individual preferences, such as not braiding too tight, further enhance the customer experience.
The comments consistently mention the friendly and welcoming nature of the staff, including the owner and her daughters. This creates a positive and comfortable environment for customers, making them feel valued and cared for. The owner also takes the time to check with customers to ensure that the braids are exactly what they want. This attention to detail and customer satisfaction is another strength of the salon.
Another strength of the salon is the longevity of their customer relationships. One customer mentions that they have been coming to the salon for many years without ever being disappointed. This loyalty and recommendation from a long-standing customer demonstrates the consistent quality of the salon's work and service.
Furthermore, the speedy service and professional approach provided by the braiders are mentioned by some customers. This indicates that the salon values efficiency and respects customers' time, which is appreciated by those looking for a quick and efficient experience.
However, the salon is not without its weaknesses. One customer mentions having a negative experience where the appointment they made in advance was not properly acknowledged upon arrival. This lack of organization can lead to frustration and inconvenience for customers, potentially affecting their overall experience.
Additionally, there is a comment about poor quality braiding work. The customer mentions that their braids were uneven and messy, with hair sticking out after only two days. This is a significant weakness as it indicates a lack of attention to detail and poor craftsmanship. Customers who expect high quality and neat braids might be disappointed by this inconsistency in the salon's work.
While the majority of comments are positive, it is important for the salon to address these weaknesses to maintain their reputation and ensure customer satisfaction. Proper organization, attention to detail, and consistent quality should be prioritized to overcome these weaknesses.
In conclusion, Queens African Hair Braid place has several strengths, including professionalism, kindness, flexibility, and attention to customer satisfaction. These qualities contribute to positive customer experiences and loyal clientele. However, weaknesses such as organizational issues and inconsistent quality should be addressed to maintain a high standard of service.


Best TL Reviews

Very professional and kind my hair looks amazing I love it .!
This was a very joyful experience my wife had her hair done in timely manner very professional the even enjoy the company of my child great place to get your hair done
This was the best braiding experience I’ve ever experienced! They are so nice and friendly! They will braid you hair exactly how you want and they are very flexible! I don’t like my braids too tight and they accommodated to me needs! I will only come here from now on! 5 stars!!!
Omg this going to be my go to braiding salon from now on, the owner is so nice, she always asked me if she was braiding too tight, if i needed anything to drink etc. she let me take a break to eat. I knew this was going to be a great experience when she had finished the first row and showed me the size and how the braids look to make sure it was exactly what i wanted. Please please go here, and her daughters also braid there and they were also very kind, it was honestly a great environment 100/10 experience:)
I have been coming to this salon for many years and I had never been disappointed. The customer service is alway professional and welcoming. Also, the owner Ms.May always gives me advice on what style to do next, and my braids come out perfect every time. I will continue to recommend this salon. 5 stars from me!
I had made an appointment when I arrived they began to act unfamiliar with the appointment I made the day prior. That was the first red flag. I honestly asked her if she wanted to do my hair and she said yes. Her daughter then came to do my waist length box braids. The timing was bad. She finished in about 5 hours. However the overall quality was terrible. Within two days my hair was sticking out on the sides and coming out of the braids. I have had my hair braided so many times and never experienced such messy quality. They were really nice and “fixed” it however it just still was not quality work. The parts were even uneven. I spent $180 and even tipped my original braider just to take my hair out after two weeks because it was so messy. Please do not go there if you expect quality and neat braids.
Very nice people. I had my first experience there and they were very patient and careful. They asked permission before combing my hair, checked the size, length and tightness as they braided. And I love it! Paid 180.00 for small--near micro sized braids and I have a lot of hair (passed bra strap length). Highly recommend.
I came here to get kinky twist last week. I was very pleased with the service and hair style I received. The braider was super fast and professional. The next day when I went to work, I received compliments all day. I will be coming back :)

Queens African Hair Braid Info

Amenities

Planning
  • Appointments recommended
Payments
  • Cash-only

Today

Opening Hours

Monday 09:00 AM - 08:00 PM
Tuesday 09:00 AM - 08:00 PM
Wednesday 09:00 AM - 08:00 PM
Thursday 09:00 AM - 08:00 PM
Friday 09:00 AM - 08:00 PM
Saturday 09:00 AM - 09:00 PM
Sunday Closed

How to go there

Location