Quick Facts About Red Dragon Takeaway
Red Dragon Takeaway, based on the comments provided, seems to have a mix of strengths and weaknesses. It is important to note that these comments represent individual experiences and may not reflect the overall quality of the restaurant. However, it is still valuable to analyze the strengths and weaknesses mentioned.
Strengths:
1. Friendly and helpful staff: Multiple comments highlight the friendly and helpful nature of the staff. This positive customer service attribute can enhance the overall dining experience and create a welcoming atmosphere.
2. Quick and efficient service: Some customers have praised the quick service both in-store and for delivery. This indicates that the restaurant strives to deliver orders promptly, which can be a strong selling point for customers who value efficiency.
3. Positive reviews on specific dishes: The comment mentioning the best crispy chilli beef suggests that certain dishes at Red Dragon Takeaway are highly praised. Positive reviews of specific menu items can attract new customers and increase customer satisfaction.
Weaknesses:
1. Cold food: One of the recurring criticisms is that the food arrives cold. Cold food can significantly diminish the quality of a takeaway experience and can be off-putting for customers.
2. Small portion size for the price: Customers have expressed dissatisfaction with the portion size compared to other local Chinese takeaways. This may indicate that the restaurant charges higher prices for smaller portions, which can be seen as a weakness.
3. Inconsistent quality: Some customers have experienced poorly cooked or prepared dishes, such as overcooked chow mein, undercooked ribs, and stale chips. Inconsistency in food quality can significantly impact customer satisfaction and loyalty.
4. Delivery issues: There are mentions of delivery delays and cancellations due to a lack of available drivers. This can lead to frustration and inconvenience for customers who expect timely delivery.
In conclusion, while Red Dragon Takeaway has positive aspects such as friendly and helpful staff, quick service, and high-quality specific dishes, it also faces challenges with cold food, small portion sizes for the price, inconsistency in food quality, and delivery issues. Customers value not only the taste of the food but also the overall customer experience, which includes prompt delivery, adequate portion sizes, and consistent quality. By addressing these weaknesses, the restaurant could improve customer satisfaction and loyalty.
Best TL Reviews
Really friendly and helpful people. Nothing g is no trouble for them.
I've always had excellent service. ????
Food tasted ok but it arrived cold.
The portion size is ridiculously small for the price. You only have to compare this to other Chinese takeaways very near by.
First and last time for me.
The best crispy chilli beef I’ve ever had! Wish I ordered more.
Great food great price lovely staff
Ordered on just eat and waited for order to be excepted. Getting on with work check back in 30 mins for delivery time and order cancelled as no drivers.....why accept the order when you have no delivery drivers. Waste of time. Rang them and asked if they're delivering and the answer was yes. Asked if they had drivers for delivery and yes again. Turns out they just didn't want to drive to where I live as 'a bit out of the way' kewstoke won't be going back second Chinese in Weston to pull that one. View the address first!
Really great food...never ordered anything that I didn't absolutely love. Also very quick service both in store and for delivery. Deliveries also always piping hot, accurate and delivered by very friendly and helpful drivers.
Don't bother , delivery late with small cold portion of special curry and a special chow mein with no meat , and again cold...nothing special at all about this food . Definitely WONT use again.
Had a pork chow mein barbecue ribs and salt and pepper chicken with chips absolutely disgusting made my dog spew up 10mins after he ate it avoid this place at all costs revolting the chips were stale chow mein over cooked salt and pepper chicken plus ribs severly under cooked 2nd time using this restaurant won't go again I'd highly recommend Tokyo wok
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Tuesday | Closed |
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