Rocky Nails

+1 303-790-4057

15500 E Broncos Pkwy, Englewood, CO 80112 United States of America

Open Today: -

Quick Facts About Rocky Nails

Strengths: 1. Excellent customer service: Multiple comments praise the friendly and respectful nature of the staff at Rocky Nails. This indicates that the employees prioritize customer satisfaction and go out of their way to make customers feel welcome and comfortable. 2. Quality work: Many comments mention the quality of the work done at Rocky Nails. Customers are happy with the outcome of their manicures and pedicures, with one comment even stating that the pedicures last for over three weeks. This indicates that the staff at Rocky Nails are skilled and experienced in their work. 3. Cleanliness: Several comments highlight the cleanliness of the salon. This is an important aspect, as customers want to feel confident that the tools and environment they are in are hygienic and safe. The positive comments regarding cleanliness suggest that Rocky Nails takes precautions to maintain a clean and sanitary environment. 4. Wide range of services: Although not mentioned in the comments directly, one comment states that Rocky Nails offers a full set of basic nails, gel polish, manicures, and pedicures. This implies that the salon offers a variety of services, catering to different customer preferences and needs.

Weaknesses: 1. Inconsistent pricing: One comment expresses confusion regarding the pricing at Rocky Nails. The customer feels that the cost of two $55 pedicures and one full set of basic nails for $220 is overpriced for the quality received. This inconsistency in pricing can be a weakness, as customers may feel that they are not getting their money's worth. 2. Mediocre quality: One comment expresses disappointment in the quality of the nails, stating that they are mediocre and not as requested. This indicates that there may be inconsistencies in the quality of the work done at Rocky Nails, which can be off-putting for customers who expect consistent and satisfactory results. 3. Long wait times: One comment mentions a long wait time for a basic manicure and pedicure, with the customer being the only person in the salon for the first 1 1/2 hours. This suggests that there may be issues with scheduling and time management, leading to longer-than-normal wait times for customers. 4. Uncomfortable and painful experience: Another comment mentions that the customer found the manicure and pedicure experience uncomfortable and painful. This indicates that there may be issues with the technique or approach used by the technicians, resulting in a less-than-pleasant experience for some customers.

In conclusion, Rocky Nails has several strengths, including excellent customer service, quality work, cleanliness, and a wide range of services. However, there are also weaknesses to consider, such as inconsistent pricing, mediocre quality, long wait times, and potential discomfort during the service. It is important for Rocky Nails to address these weaknesses and strive for consistency and customer satisfaction in order to maintain their positive reputation and attract new customers.

Best TL Reviews

Rocky nails is a wonderful business! Always happy with my nails! They are well priced and clean and I enjoy going there. Mimi and Hannah are awesome but so is everyone else there! Highly recommend giving them a try! Great service all round!

Two $55 pedicures and one full set of basic nails (one color, no designs, square shape) cost $220. My calculations could not make sense of this even with gel polish additional cost. For that price, I could get jewels and designs else where. Super overpriced for the quality. Not impressed in the slightest. Nails are mediocre. Requested very square several times- they are very rounded. Not worth it to upgrade the pedicures either. Dead skin and calluses are still there after the 20 seconds of filing they do with the electronic tool. I really wanted to love this place. It's so close to my house, but I will not be ripped off again. I still tipped 40$, too!

Went for a Basic Manicure and Pedicure that took 2 1/2 hours, I was the only person in the salon for the first 1 1/2. I loved my lady she was so sweet, but it was so uncomfortable and painful. The day after my nails look horrible. $75 right down the drain.

I have been going to Rocky Nails for several years!! They do an excellent job. Today I took two of my friends with me, and we all got pedicures, and they loved it!! It is so very clean in there and the ladies are very friendly as well. I personally really like Mimi. But all the ladies that work there are excellent. I would give it 10 stars if I could!!

i have been here a couple times and they’ve never failed me. everyone is so respectful and the work is quality. pedis last me 3+ weeks

This is the BEST place to get Great service. I love these woman. They always take care of me.

Amazing experience! I made an appointment and they were right on time and did an excellent job on my gel manicure and regular pedicure. They did the mani pedi at the same time to save me time and had great customer service. Will recommend to all my friends in the area and beyond!

They are so friendly and very very clean salon.

I got a much needed pedicure in a long time because of the pandemic.

Lina made my feet look and feel great. She also gave me a massage that was gentle and relaxing.

Never going anywhere else.

I love Rocky nails!!