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Ruby Nails

+1 706-812-1004
1861 Roanoke Rd # B, LaGrange, GA 30240 United States of America
Open Today: 09:00 AM - 07:00 PM

Quick Facts About Ruby Nails

Ruby Nails Place is a nail salon with both strengths and weaknesses, as highlighted by the various comments provided.
Starting with the strengths, one customer mentioned that from far away, the nails don't look too bad. This suggests that the overall appearance of the nails could be satisfactory, at least from a distance. Additionally, another customer expressed their love for the place and their regular nail technician, Donna. They also mentioned the cleanliness of the salon, which is a positive aspect for any customer concerned about hygiene. Another strength mentioned by a different customer was their positive experience with a pedicure, which indicates that the salon may excel in certain services.
However, the weaknesses of Ruby Nails Place are more prominent. One common complaint is the lack of freedom given to customers when it comes to nail design and color options. This can be frustrating for clients who want a unique and personalized set of nails. Additionally, a few customers mentioned poor quality workmanship. One customer complained about their rushed and incorrectly done acrylic set, foreseeing that it would not last long. Another customer received a gel manicure that cracked, and the technician attempted to fix it by damaging their nails further. These experiences suggest that the salon may lack attention to detail and skill in providing durable and well-executed nail services.
Customer service is another significant weakness mentioned in the comments. Multiple customers expressed dissatisfaction with the attitude and behavior of the salon staff. One customer relayed a particularly rude incident where a technician yelled at them for glancing at nail color options. Another customer had a negative experience with a technician who seemed annoyed and yelled at their 2-year-old daughter. Unfriendly and unprofessional behavior can significantly impact the overall experience for clients and discourage them from returning.
Pricing was also a concern for some customers. One individual mentioned that they paid $85 for a basic acrylic set, which they deemed to be overpriced considering the poor quality of the work done. Another customer expressed surprise at the high prices compared to other salons where they would pay significantly less for similar services. These comments suggest that Ruby Nails Place might be charging more than what is considered reasonable for their level of service.
In conclusion, Ruby Nails Place has both strengths and weaknesses. The strengths include an appealing appearance from a distance, positive feedback about specific technicians, and an emphasis on cleanliness. However, the weaknesses overshadow these strengths. Customers complained about the lack of freedom in nail design, rushed and incorrect applications, poor customer service, and high prices. These weaknesses highlight the need for improvement in attention to detail, customer service, and pricing to provide a more satisfactory experience for customers.


Best TL Reviews

I came in wanting a complete freestyle acrylic set in nude/neutral colors and was told I needed to just pick 1 color and think of a design despite giving all creative freedom to the tech. The process of getting the full set was very rushed and everything was not done correctly so I know these will be popping off/ lifting very soon because of it. The shape is wonky and too much acrylic was used which makes my nails look super bulky. My rhinestone placement is the only good thing I can say about this set. I paid 85$ for the most basic set so I definitely overpaid (especially for the poor quality of work done).
Poor customer service overall but from far away they dont look too bad.
Came in and had to get my SNS nails took off . They asked me to pick a color so I was glancing while nails was soaking . When I went to flip the nail pallet to look at different colors the guy yelled at me in the entire salon and said no put hand back in bowl you can look at that later ! Very rude !!!! Not friendly !
Most horrible experience., went in letting them know gel cracked needed soak off… lady proceeded to take a fake nail and gouge it under my crack and flick off top layer… she only got three before i couldn’t take it… this is what my pinky looked like.. i will never go back.
I've been to this place 3 times and once I didn't like my nails. I would recommend them
I always love this place Donna is my lady and to see how they really sanitizer that place at the end of the night I love the cleaniness
My first pedicure it was great and so I got my nails done to very nice
I love going to get my nails done and normally I would Pay (in Pinellas park Florida or Gadsden Alabama) around 25$-30$ to get my nails done like the full Nelson. Mani then acrylics or geeks with any design or finish at no extra cost. This place is beautiful and friendly and they are decent doing nails but I went in with my mother in law and between ya both I got a full set with American manicure and clear base Anna she got a simple mani and polish and we paid 75$. So the prices are pretty steep but other wise the atmosphere’s stellar!
Received a pedicure that was amazing but when it was time to do my nails the guy seemed so annoyed at me and my daughter. He kept yelling at my 2 year old because she wanted to stand up rather than sit in the chair. I will never go back to get my nails done his unprofessional attitude towards my daughter and myself disgusted me.

Place Pictures

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Ruby Nails Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday Closed

How to go there

Location