Saigon Nails

+1 207-241-7499

213 Center St, Auburn, ME 04210 United States of America

Open Today: -

Quick Facts About Saigon Nails

Saigon Nails, based on the comments provided, has both strengths and weaknesses. This analysis will explore these aspects in detail.

Strengths: 1. Prompt Seating: Many customers appreciated the fact that they were seated quickly upon arrival. This indicates that Saigon Nails values their customers' time and strives to provide efficient service.

2. Friendly Staff: Multiple comments mentioned the friendliness of the staff at Saigon Nails. This positive interaction can significantly impact a customer's overall experience and create a welcoming atmosphere.

3. Skilled Nail Technicians: Some customers praised the work of specific nail technicians, such as Tim, who consistently delivered excellent results. This indicates that Saigon Nails employs staff members who are skilled and experienced in their craft.

4. Conversation and Customer Engagement: Several comments mentioned the pleasant conversations customers had with the nail technicians at Saigon Nails. Engaging with customers on a personal level can help create a positive and comfortable experience.

5. Cleanliness: A customer noted that Saigon Nails appeared clean and disinfected. This attention to cleanliness is crucial in ensuring a hygienic and safe environment for customers.

Weaknesses: 1. Inconsistency in Service Quality: One customer expressed disappointment with their nails, indicating that Saigon Nails may have inconsistencies in service quality. This can be problematic since customers expect consistent results and may hesitate to return if they have a negative experience.

2. Lack of Attention to Detail: A customer mentioned dead skin under their nails and around their cuticles, highlighting a lack of attention to detail in the service provided. This suggests that some nail technicians may rush through their work, compromising the overall quality.

3. Pricing Inconsistency: A customer complained about the inconsistency in pricing for the same service. This lack of transparency can create confusion and frustration among customers, leading to a negative perception of the salon.

4. Failure to Meet Client Expectations: Another customer felt that their nail technician did not fulfill their specific request for a V shape with straight lines. This failure to meet client expectations can result in dissatisfaction and discourage repeat business.

In summary, Saigon Nails has several strengths, including prompt seating, friendly staff, skilled technicians, engaging conversations, and cleanliness. However, they face challenges in maintaining consistent service quality, attention to detail, pricing transparency, and meeting client expectations. Addressing these weaknesses will be essential for Saigon Nails to improve customer satisfaction and loyalty.

Best TL Reviews

So I asked for the full pedicure which is supposed to include callus removal. I still have a big callus on my right foot. I also asked for acrylic on my toenails. I typically do my own at home because every time I go to a salon they rush and don’t fix it when you tell them, or they act like it’s an inconvenience. I will say that I was sat quickly. I think maybe if I got someone else they might have done better. I paid $95 to leave with dead skin under my nails and around my cuticles. Everyone was very nice though. The photo with both of my feet I did myself. Who I don’t think expecting the same or better when I’m paying close to $100 is asking too much.

This was my first time using this nail salon. I was seated promptly and I was able to show the nail tech a picture of what I wanted. He did an amazing job! He didn't hurt my nail bed or make them bleed at all. The shape of them was perfect and the colors were exactly what I asked for. He did such a great job that I will DEF be a repeat customer.

Tim is the best. I have been going to him and he has yet to fail me. I love what he did today. Bless you Tim. I'm coming to see you in 2 weeks to get my new set done. The ones done today are the burgundy red ones.

Update: Today 3-22 I got the Ukraine color and my daughters cheer team color. Tim did awesome.v

Not worth the money. I can paint my nails better at home. Not to mention, they don't stick to a fixed price. They say they'll give you 5% off for using cash, but half the time they don't unless you say something about it. I get the same gel manicure and #2 pedicure and for some reason it will range $10-$15 in price. It's not clean in there either-the floor never looks vacuumed and their stations never looked wiped down.

The first picture is what they did. The second picture is what I asked for.

It was my first time going here and the guy who did my nails did SUCH a great job! The atmosphere was bright and happy and the guy who did my nails took his time and even suggested a color that would look better with my butterflies! I’m definitely coming back here again!

I came as a walk-in and didn't wait long at all, less than 30min. The team is friendly and very professional, I didn't feel rushed at all and I really enjoyed the conversation with my nail tech who has 11 years of experience and it really shows: fast and careful movements, great attention to detail. My set lays nice and flat, they almost look like press-ons they are so neat and beautifully laid. I am very happy with the service I received and I can't wait to come back again and again. I am happy I no longer have to look around, this is my new spot!

I usually go to Saigon because they do okay on nails, but this experience was awful. I asked for a V shape with STRAIGHT lines, the man definitely didn’t know what straight was. Also my nails are longer than I asked and they lift so much, looking like they are flying away. $50 to be disappointed. I would not recommend

Time to go back to Saigon nails. They do a fabulous job. Wonderful and friendly service. They massage ur hands at the end of ur hand care. It felt amazing. Clean and disinfected as well. Thank you Saigon employees! ????????????????????????